Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

17 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


CR
Chuck R.
Igo, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Chuck said that everything well and he is happy with the work.
This review was collected via phone interview by Customer Research Inc.

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Lorri O.
Redding, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Lorri said she really loved Andy. He was informative, he did a great job, and she liked everything he said.
This review was collected via phone interview by Customer Research Inc.

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John J.
Redding, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Badass
We own a plumbing company. Our truck wouldn't start. I had the truck towed to his shop. He stayed after hours diagnosed the problem. We picked the truck up 30 minutes later. When our trucks are in a shop it is money not being made. This place is awesome. Andy is your guy. His technicians are on it.
Andy N. from Autoworks responded on 09/11/2019

Thank you! We Appreciate your business and respect you both as fellow business owners and what you do in our community!!!


CE
Charlene E.
Redding, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Charlene said the business was amazing. They always get her vehicle right in, have great people who do great work and they were reasonable.
This review was collected via phone interview by Customer Research Inc.
Andy N. from Autoworks responded on 09/11/2019

Thank You Charlene! We appreciate you as well!


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Patricia Q.
Redding, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Patricia said the staff consistently does a really good job.
This review was collected via phone interview by Customer Research Inc.

DG
Dawson G.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Dawson said that Andy N was awesome and the best. He recommends Andy to anybody.
This review was collected via phone interview by Customer Research Inc.

DG
Dawson G.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Dawson said that Andy N was awesome and the best. He recommends Andy to anybody.
This review was collected via phone interview by Customer Research Inc.

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Anne B.
California
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Anne said the staff went above and beyond. She really appreciates them and all they have done for her.
This review was collected via phone interview by Customer Research Inc.

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Tracy P.
Redding, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Best In Redding
Hands down the BEST. Andy and his team aren't just master mechanics, they care. Yes, they actually care! They do amazing work and back it up with personal touches I have never experienced at any other shop. The minute you walk in you feel like a friend. Honesty and integrity are just the norm here. My Honda was repaired quickly, and Andy gave me updates on the progress himself! He offered a loaner car as well. Try getting this elsewhere. It won't happen! I truly cannot say enough about the service and outstanding work they do. Andy has a customer for life and my Honda is very happy. Thank you Andy and team!
Andy N. from Autoworks responded on 09/11/2019

Thank You! We appreciate you trusting us!


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Shay S.
Redding, CA
INFINITI M35h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019
Like a Boss
Andy and the crew are always great. I wish my car was as efficient as they are but that’s what I get for driving an older car.

But seriously, always a good experience. Over had a hard time trusting mechanics the last but these guys are the top notch.

BB
Bawa B.
Redding, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Bawa said that she is very happy with the business and the people. The front office staff are very nice and she will recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

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Jason S.
Arcata, CA
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Awesome service
Can't say enough good about Andy's shop. Great communication and a straight shooter.

BT
Brock T.
Shasta Lake, CA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Brock said the service was great. He also stated that the owner takes care of people and is really nice.
This review was collected via phone interview by Customer Research Inc.

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Ricky E.
Redding, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Ricky said that the staff did good business in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Mark R.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Mark said this business is great.
This review was collected via phone interview by Customer Research Inc.

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Tim P.
Weaverville, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
I'd send my dear old mum to Autoworks
We purchased a vehicle and it had massive engine failure, within 100 miles. :( (We didn't purchase it from Autoworks)
Autoworks diagnosed the problem and helped walk us through the process of getting it repaired.
That's nice. But not why I'd recommend them to my dear old mum. The reason for the 5 star rating is because they were courteous and helpful right from the start. They made us feel like they wanted our business, not like we were an inconvenience to them. When the car broke down, we left it in their lot the evening before and they called us before we could call them, to see what we needed and how they could help. They texted to let me know progress. They didn't work on anything that was going to cost before getting permission.
They just run their shop like you wish all mechanics would. Professional. With excellence. And with the customer in mind.
Very impressed.

JG
Jesse G.
California
Honda Accord Crosstour
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2019 Category: Service
Jesse said he had a an overall good experience with the service provided by this business. He also said it cost a little more than he expected.
This review was collected via phone interview by Customer Research Inc.