Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

840 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5rating 4.314284
Original
Overall Rating 2.3428577/5Overall Rating 2.3428577/5rating 2.3428577rating 2.3428577rating 2.3428577
94% Would Recommend
Latest Review 2 days ago

Reviews


RW
Russell W.
Auburn, ME
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
I got in as a walk in
Finished quickly

ME
Matthew E.
Jay, ME
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Great customer service
Michelle is super great customer service
The repair was pricey why do the dealerships charge so much for repairs?

AR
Alfred R.
Lewiston, ME
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2019 Category: Service
n/a
too expencive for seniors.

VC
Valerie C.
Augusta, ME
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Customer Service A+
Michelle was awesome! Super sweet! The staff got my car in and done faster than expected! “The Works” was a great price for the service they provided! Will definitely continue to have my car taken care of there!

AQ
Andrea Q.
Auburn, ME
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
QuickLane in Auburn is great!
QuickLane’s customer service is outstanding. They have and show respect for their customers’ time and are happy to help in any way they can.
I’m not sure why the other half of Rowe’s service department (the non-Quick-Lane side) hasn’t yet learned from QuickLane how to properly treat their customers. I will not have my car serviced at Rowe unless it is the QuickLane team who handles it.

Verified Customer
Lewiston, ME
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
annual service at quick lane
Great service always friendly

MP
Michael P.
Lewiston, ME
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
Excellent customer service!
Great and fast customer service. Friendly and expedient.

Verified Customer
Minot, ME
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
The staff are awesome!
I always use the quick lube for oil changes, tire rotations and never make an appointment, just utilize their walk in service and I never wait long! It is wonderful to just be able to drop in when I have a little unexpected time.

LC
Lee C.
Mexico, ME
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Santa Fe service
I was able to schedule appointment for day that worked for me. They did service and diagnosed problem and repaired vehicle.

LD
Linda D.
Topsham, ME
2014 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2019 Category: Service
Not so great
Not happy with my service at this dealership. I have issues with a wheel bearing and I keep getting told it's my tires by the dealership. Yet when others who are knowledgeable about auto issues check my car I'm told I have a wheel bearing that is going bad. I will stay away since they don't seem to know what they are doing.

DK
Dawn K.
Lisbon, ME
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Very caring and helpful
No matter what I have to stop into Rowe in Auburn, ME. I am always treated with a friendly smile and welcome. They are always helpful and accommodating. Will recommend them highly..
Thank you Rowe..
Dawn K.

RW
Robyn W.
Peru, ME
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
love the people at Rowe
as always great service at the full service department will not go to the quick lane because of bad service though

MG
Marie Estelle G.
Sabattus, ME
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019 Category: Service
Very friendly and patient employees
I came in to get my oil changed, the customer ahead of me was giving the front desk guy a really hard time but he stayed calm and friendly with the man throughout the whole exchange. When he got to me he greeted me with a smile and got me in and out quickly so I could get on with my day.

DP
Dawn P.
Auburn, ME
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2019 Category: Service
Great service
Great service, very friendly guys.

JS
Julia S.
Auburn, ME
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Listens to you
They know what they're doing and communicate well. Definitely listened to my needs and fixed my cars problem. The shuttle was great too.

JB
James B.
Auburn, ME
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Customer Service, Service, Shuttle & waiting room
Coooperative, Informative & Polite

RE
Richard E.
Lisbon, ME
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Good workmenship.
I have good work by the mechanics there.

Verified Customer
Auburn, ME
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
My service
I always feel confident with my service at Rowe, always treated with respect and professionalism and very timely manner.

Verified Customer
Lewiston, ME
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Excellent Customer Service
The entire staff at Rowe goes out of their way to ensure a positive experience, the work is always done right, and to top it off....the best trouble free car I’ve ever driven. Keep up the good work and great build quality of your cars!!!

HB
Hilton B.
Wales, ME
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Hilton Buck
Always helpful. Very friendly.