Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

840 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5rating 4.314284
Original
Overall Rating 2.3428577/5Overall Rating 2.3428577/5rating 2.3428577rating 2.3428577rating 2.3428577
94% Would Recommend
Latest Review about 17 hours ago

Reviews


JR
Jacqueline R.
Lewiston, ME
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Oil change/snow tires added
The service was great as usual and it was fairly quick. They were quick busy that day I understandwhy it may have taken a little longer but not bad.

SA
Susan A.
Lisbon, ME
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Excellent service
I Wii keep returning to Rowe. They treat me like a person and are always willing to go the extra mile.

AG
Amanda G.
Bridgton, ME
2007 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Rowe Hyaundai
Everyone I talked to whether it was on the phone or in person was very friendly and accommodating, they let me use a loaner cause not all the parts came in for my car, when my car was done they drove it to my house, and picked up the loaner so I wouldn’t have to drive all the way back to the dealership excellent customer service all the way around

DJ
Diane J.
Lewiston, ME
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
they are there to help you 100%
I went for my 10,000 check up at Rowe Hyundai what a crew they had me done in no time ,they made sure what I needed was done thanks Rowe Hyundai Bert

MH
Mary H.
Auburn, ME
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Great Service
I always receive good service when I need my Elantra taken care of. They are prompted and friendly, I definitely would recommend them. I never have to worry about my car

JL
Joan L.
Auburn, ME
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
I have already submitted my ratings at a previous time
Very satisfied with service
DEAN S., Digital Marketing Manager from Rowe Hyundai responded on 10/27/2018

Thank you Joan. We appreciate your taking the time to submit a review along with your 5-star rating based on your experience here.

Dean V. Swindler
Digital Marketing Manager
207-784-2321

JA
James A.
Bridgton, ME
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
A painful situation pleasant
Chris in service is an asset to your dealership..He took what could have been a very bad experience into one that was fair and sometimes just plain funny..

He is great, respectful, and listens to the needs of the customer

Verified Customer
Greene, ME
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Service
The service department at Rowe Hyundai was very fast and thorough.

AS
Arthur S.
Phillips, ME
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Good service
Rowe Hyundai gives you great service after the sale with up front price and time estimates on your repairs and service jobs with updates on how everything is going and needs you may have to contend with in future jobs.

Verified Customer
Poland, ME
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
time
i bought a kona and had its first service done and it was a smooth experience

LD
Linda D.
Lisbon, ME
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jen is fantastic
The only issue I had was I received a letter on a recall but they didn’t have the info there. I have to go back when they receive it. It was for the straps on the gas tank.

EE
Elizabeth E.
Lisbon, ME
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
New tires & alignment
The service adviser Chris gave me great service on his job.

TW
Trudy W.
Poland, ME
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service
Great

GN
Gerda N.
Lewiston, ME
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
see my last note!
see above

DP
Donald P.
Lewiston, ME
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Always satisfied at rowe
very satisfied with the service and the people there.

MD
Mary D.
Oxford, ME
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Friendly, very good communication, and very good on the time they say it;ll be.
Excellent............
JENNIFER T. from Rowe Hyundai responded on 09/11/2018

Dear Mary,

Thanks for taking the time to speak with me and offering to do the rescore on the survey. We appreciate your service.

Jen Robinson
Service Manager


RB
Robert B.
Lewiston, ME
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Great place for friendly, execlent service.
Got prompt, courteous service in a timely fashion. Consider me a very satisfied customer.

FW
Fay W.
Auburn, ME
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Service
Chris took the time to tell me what was wrong with my vehicle and wasn't in a hurry!!

TY
Tracy Y.
Turner, ME
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great Communication
It was a pleasure working with the team at Rowe Hyundai in Auburn. Communication was good and my car was fixed as expected.

JR
Jacqueline R.
Lewiston, ME
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
great service
they took me in at the right time of my appointment and made sure I understood everything before they did any work on my car.