Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

783 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


MM
Mahli M.
Fontana, CA
Nissan Pathfinder
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2019 Category: Service
Mahli said that she went to have the air conditioner in her vehicle checked. She said she got to the business at about 11am. She was not told that they were having lunch, instead, she had to wait. She was there until 1pm. She got her vehicle back but after 3 hours, it went bad again. She stated that she was not able to bring her vehicle back until after 2 days. The staff took a look at it again and said that they could fix it but she has to pay an additional $400.00. She was not able to have it fixed.
This review was collected via phone interview by Customer Research Inc.

SJ
Shirline J.
Fontana, CA
Chevrolet
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/08/2018 Category: Service
Shirline said this business was supposed to put gas and temp gages in her vehicle but they did not make it a priority and it sat there for 4 weeks. In addition, on one occasion Tim yelled at her because she misunderstood which battery he was talking about and told the mechanic to use the wrong one. On another occasion, he yelled at her daughter for temporarily blocking the drive way when she had moved the vehicle to allow another customer to get out. She would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Tim B. from Bolger Bro's Auto Repair responded on 10/23/2018

I spoke with Shirlene & resolved  her concerns & she's requesting a rescore.


AQ
Anna Q.
Anderson, AK
BMW 5 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2018 Category: Service
Anna said the staff did a good job but she felt she was extremely overcharged.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Fontana, CA
Toyota Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/07/2016
Went in with no problems and got it back with a major AC problem
Went in to recharge my AC and they did. 2 days later it stop working. Took back in and was told compression is good, it only had a small leak. After 2 days I called and was told again compression is good only has small leak but having a hard time finding it. After 2 more days i was then told compression is now bad and need to replace whole system for $1000. Went in with no problems and got it back with a major AC problem. Very disappointing.

DG
Daniel G.
Fontana, CA
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2016 Category: Service
Daniel said this business fixed everything that needed to get fixed, but his ABS system does not work anymore. This business called him and said it was his fault and the ABS system was messed up before. He told them the ABS system was working fine until he brought in the vehicle to them.
This review was collected via phone interview by Customer Research Inc.

RS
Raul S.
Fontana, CA
Toyota Camry
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/24/2015 Category: Service
Raul said he thinks this business is not very honest in their dealings. They talk really well, but they do not meet up to their hype or his expectations. He mentioned it was a bad experience, but chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.

PR
Phil R.
Burbank, CA
Ford Expedition
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2015 Category: Service
Phil said his vehicle was at this business three times for the same issue and would not recommend them as a result of this.
This review was collected via phone interview by Customer Research Inc.

DM
Darrell M.
Rialto, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/15/2015 Category: Service
Darrell said this business is very pricey. He went to a different facility and they charged him half of what this one wanted. Tim seems to be polite. He would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

EM
Erick M.
Fontana, CA
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2014 Category: Service
Erick said he was not satisfied with this business. His vehicle fell apart before he could make it to his destination. He would not recommend for this reason.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Fontana, CA
Saturn SL1
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/19/2014 Category: Service
David said this facility does not offer a free smog test if you do not pass the first time. All of the other places he has been to offer this. He would not recommend them to others for the reason mentioned.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
Ford Taurus
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/22/2013 Category: Service
Daniel said the facility was too expensive. They ripped him off and he will never go there again.
This review was collected via phone interview by Customer Research Inc.

RT
Ron T.
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/07/2013 Category: Service
Spoke with Emily. She said the service was not finished to her satisfaction and her vehicle still has problems. She would not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.

MR
Marcus R.
Rialto, CA
Saturn Astra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Marcus said the vehicle ran good, the business had pretty good customer service, it was pretty good and he liked it.
This review was collected via phone interview by Customer Research Inc.

MR
Marcus R.
Rialto, CA
Saturn Astra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Marcus said the vehicle ran good, the business had pretty good customer service, it was pretty good and he liked it.
This review was collected via phone interview by Customer Research Inc.

MH
Magdalena H.
Rancho Cucamonga, CA
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Magdalena said that the business always does a good job on her vehicles. She added she wanted to thank Tim and his brother.
This review was collected via phone interview by Customer Research Inc.

EJ
Ed J.
Fontana, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Ed said the staff was very nice and polite.
This review was collected via phone interview by Customer Research Inc.

SS
Sergio S.
Fontana, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Sergio said the staff communicated well and got the vehicle ready on time.
This review was collected via phone interview by Customer Research Inc.

DD
Danny D.
Fontana, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Danny said he had a good experience with the business.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Fontana, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Jerry said he was really nice and broke down what was needed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PA
Pete A.
Fontana, CA
Mazda B3000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
1999 mazda b3000
it gives me the satisfaction that my car is getting repair accurate.