Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

730 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


RG
Roul G.
Oceanside, CA
Dodge Journey
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/25/2018 Category: Service
Roul said he did have the serpentine belt done for $150 but the person was trying to get him to doing additional services that he really didn't need. He was telling him he needed the alternator and pulley and wanted to charge him well over $400 for labor alone. He was going to charge him a price for rebuilt parts and told him they don't make them new anymore. He's very disappointed that there are mechanics that try to take advantage of the customer and try to make more money.
This review was collected via phone interview by Customer Research Inc.
Steve T. from Fallbrook Garage & Qwik Lube responded on 10/30/2018

SORRY YOU WERE UNHAPPY WITH THE SERVICE BUT IN CONTEXT TO THE JOB YOU CAME IN FOR A SQUEAK WE SAID POSSIBLE BELT NOISE AND WE WOULD KNOW MORE WHEN THE BELT WAS OFF .ONCE WE REMOVED THE BELT WE FOUND THE ALTERNATOR PULLEY WAS WOBBLING AND WAS THE CAUSE OF THE SQUEAK AND WE SHOWED YOU THE VIDEO THATS WHY WE RECOMMENDED ALTERNATOR REPLACEMENT WE GAVE YOU THE OPTION TO PUT THE OLD BELT BACK ON YOU DECIDED TO KEEP THE NEW BELT ON AND DECLINED THE REPAIR THE QUOTE WAS 452.80 FOR THE PARTS PLUS LABOR WHICH WE WOULD DISCOUNT BECAUSE OF THE INITIAL BELT INSTALL


EV
ELIZABETH V.
Fallbrook, CA
Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/22/2018
Not the best visit
Brought my car in for an oil change and air in tires only. I was charged an extra $26.60 for an air filter that I did not ask for and no one called me before doing this. Total of $76.18 instead of my usual $42.93. The next day my car wouldn't start. AAA said the garage must not have checked the standard things when an oil change is done (battery voltage, etc). Now my engine light is on and my car is driving strangely. This is the first time I've ever had issues with my car. 2010 Hyundai Tucson.
Steve T. from Fallbrook Garage & Qwik Lube responded on 02/22/2018

sorry elizabeth first ive heard of this why havnt you called us to let us know there was a problem i will try to call you so we can see what happened and take care of this


CJ
Carmen J.
Fallbrook, CA
Mercury Cougar
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2015 Category: Service
Carmen said the mechanic messed up her transmission and they took two weeks to repair the damage.
This review was collected via phone interview by Customer Research Inc.

MS
mike s.
Fallbrook, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Reliable, honest, stand behind their work
Steve and Chris take care of business going beyond fixing small things as needed .

MN
MARK N.
Fallbrook, CA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Great Job!
Took My little Red Miata in last week.I was driving De Luz Road and suddenly my shifter went SLOPPY. One of the best things about The Miata Roadster is the precise shifting of the 5 Speed Transmission. This would not stand! However I was not looking forward to the cost of the repair. Too my great surprise the job was VERY REASONABLY far less than I expected and they installed a New Shift Knob and and shifter boot saving me the job The Car looks and Runs Great! Well Done! Fallbrook Garage & Quick Lube ROCKS!

FF
frank f.
Fallbrook, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Quality work and honest mechanics!
I have left reviews before and this update remains true to the previous ones. They are super reliable and fair on the prices for work done to our vehicles. My husband understands vehicles but doesn't want to work on them anymore. He really trusts Fallbrook Garage and Quick lube.. Would recommend them anytime. Thanks for the great service!

OA
olivia a.
Fallbrook, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
The service couldn't be better!
Don't hesitate to go here. The service is excellent and they are super friendly and caring!

WM
william m.
Fallbrook, CA
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Honesty, reasonable & fair pricing, and dependable knowledge.
I moved to Fallbrook 2 1/2 years ago and was looking for a solid automobile maintenance and repair shop. They rated very favorably on Yelp and the exceeded even those expectations. Both Steve and Chris are highly professional, knowledgeable, courteous and timely. I would and do recommend them to anyone looking for terrific automobile mechanics and technicians. Sincerely, Willam (Willy) Moore

MS
mike s.
Fallbrook, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Great service
As always, great service, attention to detail, totally honest! What more could you ask for.

LG
Leslie G.
Fallbrook, CA
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Leslie said he has gone there for a long time and he appreciates them because they do a great job. .
This review was collected via phone interview by Customer Research Inc.

CC
Cuz C.
Fallbrook, CA
GMC S15 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Cuz said the business was very fair and did the work they say they would. They did a great job.
This review was collected via phone interview by Customer Research Inc.

CC
CHRIS C.
Murrieta, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Efficient work man ship.
Their work can be relied upon to be efficient, within the time required, tested and explained as to what took place. I've never had to bring my vehicle back. I've been with them for over 20 years and they have always taken care of all my vehicles. I highly recommend them.

FL
francine l.
Oceanside, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Honest, kind, timely and helpful!
With an “aging” SUV, Steve has been very helpful when it comes to repairs that are necessary. Then is honest when NOT to put additional funds into the vehicle. Has always been very helpful with options and what the pros and cons are to each. Great resource I drive from Oceanside to have my cars worked on. Highly recommend!

JL
JAY L.
Fallbrook, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
their honesty
Their honesty on whats needed to fix my car and truck they just fixed my truck with a new fuel pump and every thing was done on time thanks steve for honering your cupon and the extra 10.00 you gave us so i could buy my wife lunch barb thanks you for the lunch we had sincerly jay lawrence

BK
BARRY K.
Fallbrook, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Fuel Pump
Fallbrook Garage & Qwik Lube are extremely fair and they extremely reliable. Thank you Steve and Chris for your hard work!

AG
Alan G.
Fallbrook, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Alan said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Fallbrook, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Spoke with Richard. He said he likes the service and uses this business all the time.
This review was collected via phone interview by Customer Research Inc.

DV
DAVID V.
Vista, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Honest, knowledgeable
I’ve been going to Steve for about 10 years very reliable very friendly knowledgeable along with his son Chris they run a very well professional business.

Verified Customer
Bonsall, CA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Accomodating
Steve and team are courteous and accomodating.

CB
CAROLYN B.
Fallbrook, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Always a Pleasant Experience!
You service all three of our family vehicles; and we really appreciate the great job you do; thank you.

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