Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

681 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


EV
ELIZABETH V.
Fallbrook, CA
Hyundai Tucson
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/22/2018
Not the best visit
Brought my car in for an oil change and air in tires only. I was charged an extra $26.60 for an air filter that I did not ask for and no one called me before doing this. Total of $76.18 instead of my usual $42.93. The next day my car wouldn't start. AAA said the garage must not have checked the standard things when an oil change is done (battery voltage, etc). Now my engine light is on and my car is driving strangely. This is the first time I've ever had issues with my car. 2010 Hyundai Tucson.
Steve T. from Fallbrook Garage & Qwik Lube responded on 02/22/2018

sorry elizabeth first ive heard of this why havnt you called us to let us know there was a problem i will try to call you so we can see what happened and take care of this


CJ
Carmen J.
Fallbrook, CA
Mercury Cougar
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2015 Category: Service
Carmen said the mechanic messed up her transmission and they took two weeks to repair the damage.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
Carlsbad, CA
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Bill said he is very happy with the service. The business is very courteous, knowledgeable and quick. Overall, the service was good.
This review was collected via phone interview by Customer Research Inc.

BT
Bill T.
Fallbrook, CA
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Bill said the staff provided awesome service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Fallbrook, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Great customer service
Awesome people, easy to work with, great job!

MW
Mary W.
Fallbrook, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mary said the staff at this business were wonderful, she was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

TR
Terri R.
Fallbrook, CA
Subaru Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Terri said the staff were really nice and did a good job. He was happy with them.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Fallbrook, CA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Robert's daughter. She said the staff was quick, and she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

NA
Norma A.
Fallbrook, CA
Scion iA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Norma said the service is always great.
This review was collected via phone interview by Customer Research Inc.

DO
Douglas O.
Fallbrook, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Douglas said they did a very good job for him and they were very helpful.
This review was collected via phone interview by Customer Research Inc.

WG
Wendy G.
Fallbrook, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Wendy said the business was very helpful. They pointed out things the vehicle needed work on even though she never asked them to.
This review was collected via phone interview by Customer Research Inc.

CG
CHRISTIAN G.
Fallbrook, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Great service
Its hard to find excellent automotive work in today's world. The work done by Fallbrook Garage is second to none. I completely have faith and trust in the quality work done there. I used to take my cars to the dealerships only to have my cars taken back to correct mistakes done and being overcharged for problems created by the dealership. Fallbrook Garage, Outstanding.

AA
Arturo A.
California
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Arturo said this business did a great job and had great customer service. He will be coming back soon and bringing all his commercial vehicles and some of his personal vehicles.
This review was collected via phone interview by Customer Research Inc.

LH
LISA H.
Fallbrook, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Professional, honest, friendly
They don’t try to sell you services you don’t need,

SJ
Sal J.
Fallbrook, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Sal said this business did everything that he wanted and they kept him posted.
This review was collected via phone interview by Customer Research Inc.

RY
roger y.
Fallbrook, CA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Truly 5 stars
Steve is a man of his word, and that is hard to find these days. He quoted us an estimate, and stayed under it by $100. Usually a customer can expect just the opposite from other establishments. We feel fortunate to have such fine service. His son is polite, helpful and knows his stuff as well. Each time we have taken our two cars there, we have been satisfied and pleased with the results. It is like the good old days with today's technology! The town of Fallbrook is lucky to have such an honest and forthright businessman here in North San Diego County. We are thankful that our daughter and son-in-law found Fallbrook Garage and Qwik Lube. Thanks, Steve, for sending us on the road with confidence.
Steve T. from Fallbrook Garage & Qwik Lube responded on 04/19/2018

thank you roger makes me like my job when we have customers like you that appreciate our work enjoy your time in Colorado 


CS
Cody S.
Fallbrook, CA
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Cody said the staff was friendly and saved him money over the Volkswagen dealership.
This review was collected via phone interview by Customer Research Inc.

GR
GAY R.
Bonsall, CA
Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Always treated with respect.
They know your name and I feel they care for the safety and reliability of my vehicle. Thanks Steve and Chris!

JS
Jon S.
Shingletown, CA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Jon said this business was expedient, very fast, quick with diagnosis, and it did a great job.
This review was collected via phone interview by Customer Research Inc.

JM
Joan M.
Fallbrook, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Joan said the staff were fast and she trusts them.
This review was collected via phone interview by Customer Research Inc.

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