Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

520 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
99% Would Recommend
Latest Review 2 days ago

Reviews


IV
Isaac V.
Cathedral City, CA
Land Rover LR3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2018 Category: Service
Isaac said the business took care of what needed to be taken care of, but the service was a little more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.
Sean Z., President from International Motors responded on 04/16/2018

   Thank you Isaac for taking the time to respond. I am glad that we  were able to program the Land Rover Transmission Computer   We always quote estimates before hand so there are no surprises.

Regards Sean Z
BSCS Bosch Master Technician


HP
Harry P.
Palm Desert, CA
MINI Cooper Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2017
Very prompt service, all services are explained before repairs are done. Very friendly personnel.
Would recommend service at this facility.

JT
Jacob T.
Cathedral City, CA
Volvo V70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2017
Vehicle has never run better - Sean makes sure repairs are done correctly.
Repairs took time but worth the wait!

LC
Lynn C.
Rancho Mirage, CA
BMW M5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2016 Category: Service
Lynn said he has been satisfied with the service he has received at this business. He would like to thank them for being super and having a great team.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
White Water, CA
Volkswagen CC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2015
Transmission Service
Was quoted $330 but was charged $400. Still cheaper than the dealership, though.

KM
Kurt M.
Cathedral City, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2015
Good service
Main problem repaired but another (which may or may not be related) cropped up the next day. Always good service

JB
John B.
Mechanicsville, PA
MINI Cooper
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2015
COOPER TO THE DR.
First time there. Liked the way they took the time to really hear what we thought were the problems. They kept us informed about the costs and work being done. Thanks from Karina, John and COOPER.

DM
David M.
Rancho Mirage, CA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2015 Category: Service
David said they do not provide any transportation so it is a bit of a hassle, but it is understandable since it is a small business.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Rancho Mirage, CA
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2015 Category: Service
Paul said they did a good job and were friendly. It was a good experience overall. He would have liked a little more communication and to have receive his estimates on time.
This review was collected via phone interview by Customer Research Inc.

PK
Peter K.
Rancho Mirage, CA
Mercedes-Benz SL550
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2014 Category: Service
Peter said the business was pretty good.
This review was collected via phone interview by Customer Research Inc.

PK
Peter K.
Mercedes-Benz SL500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2014 Category: Service
Peter said the business seems to be straightforward and honest.
This review was collected via phone interview by Customer Research Inc.

AA
Adrienne A.
Desert Hot Springs, CA
Jaguar XJ8
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2014 Category: Service
Adrienne said she really likes the owner and service at this business. The past 2 service visits have taken a little longer than she would have liked. She was told the reason for the delay was due to a delay in the parts arriving.
This review was collected via phone interview by Customer Research Inc.

JY
John Y.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2014 Category: Service
John said personality wise, they are very good. He had a little hiccup when he took the vehicle in and they fixed it by checking out the fluids. The workmanship is very good. The only thing he was suspicious about is when he drove the vehicle somewhere and took his key out of the ignition, the assembly came out with the key. Something had broken inside the column and he is wondering if someone was moving the vehicle and was a little bit rough with the key. He knows he cannot prove anything. He does not think anyone would own up to it, if in fact they did do it. He would return to the business. The ignition housing cost him $1,200.
This review was collected via phone interview by Customer Research Inc.
Sean Z. from International Motors responded on 03/28/2014

Hi John
   Thanks for your comments.
However your ignition thunmbler
lasted over 41 years which is not bad for a 1973
Porsche.

Regards Sean
Bosch Master Technician


LC
Lynn C.
Rancho Mirage, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2014 Category: Service
Spoke with Deirdre. She said the business was supposed to submit the smog paperwork to the department of motor vehicles. It was never submitted. She is still waiting for them to submit the papers
This review was collected via phone interview by Customer Research Inc.
Sean Z. from International Motors responded on 03/28/2014

Hi Lynn
When a smog check is performed the smog analyser automatically submites the Smog certificate automatically via phone line.
Regards Sean


JT
James T.
Cathedral City, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2014 Category: Service
James said they gave him other recommendations for his vehicle after he got there to pick it up. He would have preferred if they had let him know ahead of time.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Cathedral City, CA
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2013 Category: Service
Robert said he felt like he paid more than he should have for the service.
This review was collected via phone interview by Customer Research Inc.

JO
Jim O.
Palm Springs, CA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2013 Category: Service
Jim said they did a great job, but the next morning there was an oil leak. He took the vehicle back and they fixed it. He said he was happy.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Palm Springs, CA
Porsche 911
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2013
Very honest and professional
I've got a '76 Porsche and was very happen with Sean and his group...and, my bill ended up being less than originally quoted....

CK
Chad K.
Palm Springs, CA
Mercedes-Benz CLS500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2013 Category: Service
Chad is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Twentynine Palms, CA
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2013 Category: Service
Craig said the employees of this business were technically proficient in their work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 520 in total