By DON H. in Rockford, IL
I tell all my friends where to go and get the most for there money and a honest deal.
By GLENDA H. in Rockford, IL
The personnel, everyone, is friendly, courteous, and caring! I know that they will do everything they can to provide quality service for our vehicles.
By RON B. in Rockford, IL
I appreciate Tim and his skilled mechanics who diligently worked to get to the bottom of my car's overheating problem. Although they had difficulty finding external clues to the probable cause, they felt confident, based upon their experience that the problem was internal. They showed me the scant “external clues” they based their diagnosis upon, and I gave them the ok to proceed with the repair. Thankfully, they confirmed their diagnosis during the repair and found the source of the problem to be a bad head gasket that was leaking coolant into the engine cylinder. The external clues of leakage were minute, but they were proven correct. It appears all is well now that my car is out of their "hospital for ailing cars."
By LORI W. in Rockford, IL
My alternator went out and T.J.'s had it fixed and ready for pick up that same day. Fantastic.
By Alan B. in Rockford, IL
Spoke with Gretchen. She said she is always satisfied with the service, the business does excellent work.
By RUTH W. in Rockford, IL
Consistently, great service for my car and uncommonly, sincere customer service for me, as well. This is everything a great auto service center should be.
By MARCIA C. in Rockford, IL
I went to Tjs for the first time because it was close to my work. I was totally satisfied . These guys are professional and honest, not fixing anymore than they have to. High Fives to this group.
By JANET C. in Machesney Park, IL
Tim and hi employees are wonderful. They can almost always fit you in same day. They really know their stuff.
By HOWARD P. in Rockford, IL
It was an oil change. What is there to say? It was done quickly, efficiently and at the best price one could expect, given the rapidly changing price of crude oil these days. Any review I could make about the staff, however, would be biased, since they have all become good friends over the years.
By JAN R. in Rockford, IL
Went for an appointment for an oil change. In and out in no time. Got quotes for a couple things for later. Curt and Jonathan are like family.
By VINCE A. in Rockford, IL
As always, a strong professional staff more than fair pricing and work done in a timely fashion
By Rosalinda F. in Rockford, IL
Fírst time that I went there they checked my car right away and treated me like a friend they are very polite. I’m going to be taking my car there from now on they starting to do oil changes definitely going there for my oil change This place have very good vibes love it .
By DEB D. in Machesney Park, IL
This is my first experience with TJ's, and it was a good one. They diagnosed and fixed my car, all in one day. The staff was friendly and explained thoroughly everything that was needed for my repair.
By Verified Customer in Rockford, IL
They are a very good and trustworthy business!
By DAN P. in Rockford, IL
The testing and results for my issue was explained well. They called to give me the exact price to do the work and that's what I paid. All work they have ever done for me has been done well.
By BIRI V.
First time going here, when I called to ask about getting an oil change on my Range Rover the guy who answered the phone was nice and helpful checking to see if they had everything needed. Also very nice costumer service in person. It makes me feel comfortable as a woman to take my car here and trust their word their work.
By Verified Customer in Rockford, IL
Quick find, quick fix, and always professional and reasonable! Thanks, TJ’s!
By BRIAN E. in Rockford, IL
All these services were done in a short time. And got a quote for a future tire replacement.
By MARK J. in Rockford, IL
Oil change and tire rotation while I waited
By JOSH G. in Rockford, IL
Excellent service and faster than quoted! My old truck had a few issues, but I was primarily needing a new compressor/air conditioner. I also asked about the shocks squeaking, the cruise control not working, and my driver side window not working. I got a call from Jonathan with a quote for my AC, which was what I anticipated, and a quote for my window; I declined the window since I already had the part and for them to warranty it they would have to order the same $200 part themselves, which I understood. He said my ball joints needed grease, which they took care of, and that something was unplugged causing my cruise control not to work, which they fixed. They replaced my compressor and fixed the AC at the number they quoted (the parts came in earlier than expected so the job was done earlier that expected!) and took care of the squeaking and cruise control at no cost, AND gave me a few tips about fixing my window (I’d started it once but got nervous) and I was able to fix that myself. They will have all of my business going forward!!!