Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

290 Reviews

100% Would Recommend
92% Business Response
Latest Review 6 days ago

Reviews


JM
Joe M.
Colorado Springs, CO
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10/13/2018
Ready for Winter
With snow already falling in measurable amounts and mow snow in the forecast it was time to have our vehicle prepped for winter. Ed ,Patricia,and Little Ben, the puppy, at Baxter’s is the place to take our vehicles. They check everything and make necessary repairs as needed for a great price and with quality service in a timely manner. They are thoughtful, caring, and professional.
Thank you Baxter’s for being there for us and ensuring our vehicle is served properly and ready for the winter.

CC
Caraigh C.
Colorado Springs, CO
MINI Cooper
Verified Customer
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01/31/2013
Baxters IS the BEST
So friendly, so fast, just an enjoyable expierence!

AM
Alex M.
Mitsubishi Eclipse
Verified Customer
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01/22/2013
Incredible customer service with remarkable service
Baxter's Automotive is by far the best experience I have ever had at an auto shop! I would recommend them to anyone who believes in excellent customer service and exceptional quality results. Recognition is well deserved, and when it comes to auto care Baxter's Automotive is at the top.

MR
Michael R.
Colorado Springs, CO
Honda Accord
Verified Customer
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01/13/2013
honest mechanic
quick turn around, open and honest about assessment of the problem, clean shop says alot to me about how the mechanic takes pride in what he does

JZ
Joseph Z.
Colorado Springs, CO
Jeep Grand Cherokee
Verified Customer
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01/09/2013
Best shop in town!!!
Great service, friendly staff, highly recommend.

JM
Joe M.
Lexus RX 300
Verified Customer
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01/07/2013
Great Mechanic!!!
I highly recommend Baxter Automotive!!! A+++ I went to Baxter based on a recommendation from my transmission shop and I am so glad I did. I've never had such personal service! They're a wonderful husband and wife team. Patricia works the business end and is extremely organized, so friendly and a pleasure to work with. Ed is very friendly also and knows his stuff. He has about 20 years of experience as a mechanic and called me with a complete rundown of what he had found and recommended what I needed to have done now and what I could wait on. I will be taking all three of my vehicles to Baxter Automotive from now on. It is so hard to find a good Mechanic, but I'm lucky ... I found a Great one!

AR
Abigail R.
Colorado Springs, CO
Acura RSX
Verified Customer
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01/03/2013
Excellent Service
Baxter's does a great job. They have excellent customer service and explain in detail what needs to be done and why.

CB
Chris B.
Colorado Springs, CO
Toyota Sienna
Verified Customer
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12/26/2012
Good stuff
Patricia and Ed are great! Their shop is like one of those small, favorite restaurants that has amazing food that only the locals know about. Patricia is the best and Ed is very knowledgable.

WS
Weldon S.
Subaru Outback
Verified Customer
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12/20/2012
Honest and Affordable
I have had all 4 of my cars and other family members cars worked on at Baxter's and they have always been repaired as promised and at the price they quoted or less. Excellent service and family atmosphere. I highly recommend them!!

PB
Patricia B.
BMW 330i
Verified Customer
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12/16/2012
My BMW loves Baxter's Automotive !
Ed Baxter is the most knowledgeable ASE certified master technician I know. He is honest, fair and uses quality parts. Thank you for caring about my BMW. You are the best !!!!

WP
William P.
Toyota Tacoma
Verified Customer
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12/16/2012
Prompt, fair, honest and professional
Super service. Excellent quality ... Just can't ask for a better mechanic or service.

MF
Mark F.
Colorado Springs, CO
Volkswagen Jetta
Verified Customer
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12/04/2012
Another Great Service
This was my son's car. He had the oil changed and asked about the fuel filter replacement that another shop had indicated was necessary. Ed changed the oil and found no need to replace the fuel filter, saving my son a lot of money. Thank you Ed for being honest again. This is a great shop!

NH
Nancy H.
MINI Cooper
Verified Customer
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11/23/2012
Personal service and great work ethic
The team at Baxter's Automotive are top-notch. Caring, informed, and helpful. A great car-care experience is guaranteed at this company!

RB
Robert B.
Ford Pickup
Verified Customer
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11/15/2012
New engine for an old soldier
My well used, and solidly built 1981 F250 suffered engine failure recently. Ed and Patricia were able to have it back, running stongly again with a new engine for less than a down payment on a new truck. Ed's attention to detail and technical expertise are second to none. I trust them with my vehicles. You should too.

JM
Joseph M.
Honda CR-V
Verified Customer
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11/14/2012
Ed and Patricia provide exceptional customer service by going the extra mile to ensure or vehicle is safe.
Ed stayed beyond closing to service our CRV. Our CRV has over 165,000 miles on it due to Ed's service and his attention to detail.

He noticed that our headlights were covered with dirt and took the extra time to clean them off. We can see so much clearer and farther now. Safety is always Ed and Patricia's first concern.

Thank you for caring.
Joe Madril

MF
Mark F.
Colorado Springs, CO
Audi A6
Verified Customer
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11/12/2012
Great Service - Again
Had some more work done on my Audi. It was done on time and in a very professional and pleasant manner. I Highly recommend this shop to anyone seeking honest, top notch service. You can't go wrong at Baxter's.

JM
Joe M.
Colorado Springs, CO
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10/30/2012
Fast, friendly service
The repairs on my car were fixed in a quick manner, everything was adjusted and I was given an honest opinion on my car and what needs to be done to it.

DH
Don H.
Colorado Springs, CO
Jeep Liberty
Verified Customer
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10/21/2012
Super Job
Thank you so much for expediantly getting things repaired on the Jeep. You guys are great.

DH
Don H.
Colorado Springs, CO
Toyota Corolla
Verified Customer
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10/20/2012
Quality work for a fair price
Ed and Patricia provide a professional service that keeps my vehicle running great. I really appreciate their service and the email reminders and help.

CR
Chris R.
Colorado Springs, CO
Honda Civic
Verified Customer
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10/16/2012
Great people....great service!
I love Baxter's Automotive mostly because I love the Baxters! Warm and friendly people, they're always welcoming. As a master mechanic and technician Ed Baxter really knows cars. His hallmark seems to be a willingness to go the extra mile to make sure my cars run well and that I always walk out the door a satisfied customer. I have recommended Baxter's Automotive to my friends and family and am confident they will Baxter's happy customers too!