Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

187 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


Verified Customer
Lynn, MA
Chevrolet Equinox
Verified
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10/06/2018
Service
Great customer service!

JR
Justin R.
Volkswagen GTI
Verified
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10/05/2018
Very pleased
I’ve been bringing my vehicles to Paradise Auto for everything other than warranty work via the dealer. Jason always does exactly what is asked. It is an honest business, there have been times where I thought I needed a specific job or service and rather than do it unnecessarily and charge me for it they called me and discussed what the actual problem was. Many times it was something much more simple than what I thought. They could’ve easily done what I asked and charged me. I’ll always go back and refer friends and family.

AD
Anna and Vladimir D.
Salem, MA
Honda CR-V
Verified
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10/04/2018
Reliable,job was done in a time promised
Very happy with a service, Jason gave me estimate for price, however price was over 50 dollars less when I picked car, timing was good

PS
Paul S.
Massachusetts
Honda CR-V
Verified
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09/30/2018
Service
Quality service at a reasonable price.

DT
Dennis T.
Swampscott, MA
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
The best
Jason is the best, most honest mechanic I've ever gone to

KG
Karen G.
Marblehead, MA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Top customer service
Jason is the best mechanic. I’ve been a customer for years and have never been dissappointed. He is fast affordable and very honest. Paradise is highly recommended to anyone looking for a top notch business to work on your car or truck.

Verified Customer
Swampscott, MA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great shop!
Courteous and always professional! Great service!

KD
Ken D.
Cadillac Escalade
Verified
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09/18/2018
A+
Great work at a great price
Susan L. from Paradise Auto Service responded on 09/19/2018

Thanks. Glad we could help.


Verified Customer
Nahant, MA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Jason is a life saver.
Great business, highly recommended. I called Jason at 10 am and my car was running by end of business day.
Susan L. from Paradise Auto Service responded on 09/19/2018

Happy we could help


PL
Patrick L.
Swampscott, MA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Jason and his team are the best
Jason found a misfiring piston but needed more info to determine the cause. He swapped the coils under two pistons at no charge and told me to return if the problem recurred. It did and having eliminated the coil as the problem was able to identify a fouled spark plug, which he replaced. Then he did some “homework” and discovered that the underlying problem is a known Honda issue that is covered under their extended warranty. All for $120. This is the norm working with Jason: quick, quality work accompanied always by an in-depth explanation and a fair price. For these reasons, we bring our cars to Paradise ONLY. Thank you, Jason!
Susan L. from Paradise Auto Service responded on 09/19/2018

Thanks the the great review. Glad we could help


BM
Butch M.
Swampscott, MA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Service
Great service
Susan L. from Paradise Auto Service responded on 09/19/2018

Thanks


IP
Ingrid P.
Swampscott, MA
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Great service
We have been customers of Paradise Auto Service for a few years and they have always been courteous and on time and clear about the repairs or fixes that need to be done on our vehicle.
We can highly recommend.
Susan L. from Paradise Auto Service responded on 07/18/2018

Thanks, glad we could help


SN
Sue N.
Swampscott, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Great Service
As usual, service was convenient, timely and courteous.

FM
Fred M.
Lynn, MA
Toyota RAV4
Verified
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06/21/2018
Wizards
Jason and his Argonauts provided exemplary service. As they always do. Thank you.
Susan L. from Paradise Auto Service responded on 06/21/2018

Thanks Fred, glad we could help


FM
Fred M.
Lynn, MA
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Granddaughters Vdub
Jason, you aced the repairs yet again. Thank you.

IP
Ingrid P.
Swampscott, MA
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Easy rescheduling
I booked my car in for a change of rear brakes which I went on to totally forget about. I was able to reschedule at my convenience without any reprimands ,which I really appreciated, and with Paradise Autos timely and professional service I have come to rely on. Thank you Jason and team.
Susan L. from Paradise Auto Service responded on 03/23/2018

We all can get busy with life. Just glad we could help and get you back on the road. Thanks again!


BR
Betty R.
Swampscott, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018
Sway bar replaced
The mechanics are informative and friendly. Service always satisfactory.

AP
Al P.
Lynn, MA
Volkswagen Golf
Verified
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02/16/2018
Great service no bs
Would definitely go back.
Susan L. from Paradise Auto Service responded on 02/17/2018

Thanks Al, glad we could help. 


KN
Ken N.
Swampscott, MA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
They are good
Everyone is very friendly here and more importantly are good mechanics. Who take the time to explain problems fixed to us in layman’s terms. We’re very happy with their service and have recommend them to others looking for a good repair shop.
Susan L. from Paradise Auto Service responded on 02/10/2018

Thank you!


BR
Betty R.
Swampscott, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
Oil change - fast service
Within walking distance of my house. Small shop, you can speak directly to mechanic. Needed repairs were recommended and quote emailed as requested.
Susan L. from Paradise Auto Service responded on 02/10/2018

Glad we could help. 


Displaying Review 1 - 20 of 187 in total