Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

176 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


MR
Madeline R.
Swampscott, MA
Honda Pilot
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/25/2014
Oil change
Jason and Matt are always available whenever I need to have my car service. Having Sat hours makes it easy . I know when I bring my car in that I will get great service and be made aware if there is anything I need to do in the future to keep my car in working order. Thank you

KG
Karen G.
Marblehead, MA
Lexus ES 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015
very nice, accomodating, and great work.
just frustrated with our old car...has been in 3 times for the same problem, and still has to go back! the negatives of owning an old car...Jason is the bes! very willing to work on an old problem for no charge...that is aces in my book considering I'm on a fixed budget!

DN
Debora N.
Swampscott, MA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2014
Willing to listen!
Friendly, fair pricing, explain the problems, always get my car back when they say I will

RJ
Rick J.
Massachusetts
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2013 Category: Service
Rick said they have always been great to him.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2013 Category: Service
Richard said they did good service.
This review was collected via phone interview by Customer Research Inc.

IP
Ingrid P.
Swampscott, MA
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Great service
We have been customers of Paradise Auto Service for a few years and they have always been courteous and on time and clear about the repairs or fixes that need to be done on our vehicle.
We can highly recommend.
Susan L. from Paradise Auto Service responded on 07/18/2018

Thanks, glad we could help


SN
Sue N.
Swampscott, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Great Service
As usual, service was convenient, timely and courteous.

FM
Fred M.
Lynn, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Wizards
Jason and his Argonauts provided exemplary service. As they always do. Thank you.
Susan L. from Paradise Auto Service responded on 06/21/2018

Thanks Fred, glad we could help


FM
Fred M.
Lynn, MA
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Granddaughters Vdub
Jason, you aced the repairs yet again. Thank you.

IP
Ingrid P.
Swampscott, MA
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Easy rescheduling
I booked my car in for a change of rear brakes which I went on to totally forget about. I was able to reschedule at my convenience without any reprimands ,which I really appreciated, and with Paradise Autos timely and professional service I have come to rely on. Thank you Jason and team.
Susan L. from Paradise Auto Service responded on 03/23/2018

We all can get busy with life. Just glad we could help and get you back on the road. Thanks again!


BR
Betty R.
Swampscott, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018
Sway bar replaced
The mechanics are informative and friendly. Service always satisfactory.

AP
Al P.
Lynn, MA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Great service no bs
Would definitely go back.
Susan L. from Paradise Auto Service responded on 02/17/2018

Thanks Al, glad we could help. 


KN
Ken N.
Swampscott, MA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
They are good
Everyone is very friendly here and more importantly are good mechanics. Who take the time to explain problems fixed to us in layman’s terms. We’re very happy with their service and have recommend them to others looking for a good repair shop.
Susan L. from Paradise Auto Service responded on 02/10/2018

Thank you!


BR
Betty R.
Swampscott, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
Oil change - fast service
Within walking distance of my house. Small shop, you can speak directly to mechanic. Needed repairs were recommended and quote emailed as requested.
Susan L. from Paradise Auto Service responded on 02/10/2018

Glad we could help. 


DM
Donna M.
Swampscott, MA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Honesty at it's best- mechanics you can trust
Jason & Paradise Auto always do great work. I always feel I can trust the mechanics to be honest about repairs and needs.
Susan L. from Paradise Auto Service responded on 01/15/2018

Thanks for the great review. Always glad to help


FM
Fred M.
Lynn, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017
Tire problem
Jason and his magicians diagnosed the problem and repaired it.
A-one.
Susan L. from Paradise Auto Service responded on 11/01/2017

Thanks!


EK
Elena K.
Swampscott, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Great service!
Always Great service!
Susan L. from Paradise Auto Service responded on 10/21/2017

Thank you, we are always happy to help.


RK
Ralph K.
Marblehead, MA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017
Paradise Auto Service is the Best!
I bring my car to Paradise Auto Service with complete confidence that any maintenance service or repairs will be performed quickly and correctly at a reasonable price, that no unnecessary work will be done, and that I will be advised of upcoming needed service. I'll never take my car anywhere else for service.
Susan L. from Paradise Auto Service responded on 10/20/2017

Always glad to help Ralph! Thanks for being a great customer!


FM
Fred M.
Lynn, MA
Volvo V40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Tire
The crew at Paradise replaced my blown-out/curbed tire with their usual stellar service.
Thanks again.
Susan L. from Paradise Auto Service responded on 10/16/2017

Thanks! Glad we could help


MD
Marisa and Art D.
Marblehead, MA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017
Genuine care and concern for customers and their vehicles - ultimate customer service!
Paradise Auto is fantastic. Jason is terrific. He's genuinely concerned about you and your vehicle's best interest. Quick and easy turnaround - fair pricing - very knowledgeable. Trust Jason's opinion and work 100%! Thank you!
Susan L. from Paradise Auto Service responded on 10/11/2017

Thank you!!!! We value our customers and try to provide the best service possible.


Displaying Review 1 - 20 of 176 in total