Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

191 Reviews

100% Would Recommend
Latest Review 13 minutes ago

Reviews


MR
Madeline R.
Swampscott, MA
Honda Pilot
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/25/2014
Oil change
Jason and Matt are always available whenever I need to have my car service. Having Sat hours makes it easy . I know when I bring my car in that I will get great service and be made aware if there is anything I need to do in the future to keep my car in working order. Thank you

KG
Karen G.
Marblehead, MA
Lexus ES 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015
very nice, accomodating, and great work.
just frustrated with our old car...has been in 3 times for the same problem, and still has to go back! the negatives of owning an old car...Jason is the bes! very willing to work on an old problem for no charge...that is aces in my book considering I'm on a fixed budget!

DN
Debora N.
Swampscott, MA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2014
Willing to listen!
Friendly, fair pricing, explain the problems, always get my car back when they say I will

RJ
Rick J.
Massachusetts
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2013 Category: Service
Rick said they have always been great to him.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2013 Category: Service
Richard said they did good service.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Swampscott, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Brake job
I live in Swampscott and I was looking for a local business to take care of my car. The dealership said I needed brakes and wanted to charge me $1,400 so I checked around and found Paradise. I couldn't be happier with the service I received. Jason told me I only needed front brakes and it was a third of the cost plus he used premium parts and premium pads on my brakes. I couldn't be happier.

ML
Mike and Donna L.
Swampscott, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
I love this place
I love this place!! I’ve been having Jason repair my cars for years. He’s fair, I trust him and he does a great job. Not only would I recommend someone to go there, I have many times

RD
Rosemary D.
Swampscott, MA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
The BEST
Jason is professional, honest and knowledgeable. This is the only place we take our vehicles.

AW
Audrey W.
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Highly Recommend
Fast, affordable, awesome service. Jason is very kind!
Susan L. from Paradise Auto Service responded on 10/20/2018

Thanks, happy we could help


Verified Customer
Lynn, MA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Service
Great customer service!
Susan L. from Paradise Auto Service responded on 10/20/2018

Thank you


JR
Justin R.
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Very pleased
I’ve been bringing my vehicles to Paradise Auto for everything other than warranty work via the dealer. Jason always does exactly what is asked. It is an honest business, there have been times where I thought I needed a specific job or service and rather than do it unnecessarily and charge me for it they called me and discussed what the actual problem was. Many times it was something much more simple than what I thought. They could’ve easily done what I asked and charged me. I’ll always go back and refer friends and family.

AD
Anna and Vladimir D.
Salem, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Reliable,job was done in a time promised
Very happy with a service, Jason gave me estimate for price, however price was over 50 dollars less when I picked car, timing was good

PS
Paul S.
Massachusetts
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Service
Quality service at a reasonable price.

DT
Dennis T.
Swampscott, MA
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
The best
Jason is the best, most honest mechanic I've ever gone to

KG
Karen G.
Marblehead, MA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Top customer service
Jason is the best mechanic. I’ve been a customer for years and have never been dissappointed. He is fast affordable and very honest. Paradise is highly recommended to anyone looking for a top notch business to work on your car or truck.

Verified Customer
Swampscott, MA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great shop!
Courteous and always professional! Great service!

KD
Ken D.
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
A+
Great work at a great price
Susan L. from Paradise Auto Service responded on 09/19/2018

Thanks. Glad we could help.


Verified Customer
Nahant, MA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Jason is a life saver.
Great business, highly recommended. I called Jason at 10 am and my car was running by end of business day.
Susan L. from Paradise Auto Service responded on 09/19/2018

Happy we could help


PL
Patrick L.
Swampscott, MA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Jason and his team are the best
Jason found a misfiring piston but needed more info to determine the cause. He swapped the coils under two pistons at no charge and told me to return if the problem recurred. It did and having eliminated the coil as the problem was able to identify a fouled spark plug, which he replaced. Then he did some “homework” and discovered that the underlying problem is a known Honda issue that is covered under their extended warranty. All for $120. This is the norm working with Jason: quick, quality work accompanied always by an in-depth explanation and a fair price. For these reasons, we bring our cars to Paradise ONLY. Thank you, Jason!
Susan L. from Paradise Auto Service responded on 09/19/2018

Thanks the the great review. Glad we could help


BM
Butch M.
Swampscott, MA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Service
Great service
Susan L. from Paradise Auto Service responded on 09/19/2018

Thanks


Displaying Review 1 - 20 of 191 in total