Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

225 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


MR
Madeline R.
Swampscott, MA
Honda Pilot
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/25/2014
Oil change
Jason and Matt are always available whenever I need to have my car service. Having Sat hours makes it easy . I know when I bring my car in that I will get great service and be made aware if there is anything I need to do in the future to keep my car in working order. Thank you

Verified Customer
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018
Good service!
Went to have my tires mounted and will be back for more auto related repairs. I was able to get an appointment and get everything done quickly! Thanks!

KG
Karen G.
Marblehead, MA
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015
very nice, accomodating, and great work.
just frustrated with our old car...has been in 3 times for the same problem, and still has to go back! the negatives of owning an old car...Jason is the bes! very willing to work on an old problem for no charge...that is aces in my book considering I'm on a fixed budget!

DN
Debora N.
Swampscott, MA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2014
Willing to listen!
Friendly, fair pricing, explain the problems, always get my car back when they say I will

RJ
Rick J.
Massachusetts
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2013 Category: Service
Rick said they have always been great to him.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2013 Category: Service
Richard said they did good service.
This review was collected via phone interview by Customer Research Inc.

PL
Patrick L.
Swampscott, MA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
The Best Around
I’m fortunate enough to live within walking distance of Jason’s shop but even if I didn’t I’d still pass up closer shops to come to his. Anytime I bring him a job I feel like I get more than I pay for. Thanks, Jason!

DN
Debora N.
Swampscott, MA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Always a pleasure!
Jason et al go beyond the cal of duty. Their work is good, and their willingness to help is super!

KO
Kevin O.
Salem, MA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Job always done right and on time!
Jason is very honest an knowledgeable at what he and the team gets done. Hard to come by a trustworthy shop these days. I highly recommend.

IK
Irina K.
Swampscott, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Great service
We have been going here, the last several years. They are personable, reliable and very timely in their service.

PA
Pete A.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Alignment
Jason did what he said he would do.

BR
Betty R.
Swampscott, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Convenient Location and becuase it is a smaller garage one can talk directly to mechanics.
I like the convenient location, I can drop off my walk home and return when done. Usually it is just routine but when I have a problem it is looked at and taken care of.

PJ
Paul J.
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Always dependable
I’ve brought my older Jeep to Paradise on several occasions and they have been very impressive with their knowledge, timing and costs. When you’re having trouble with your car, and so much depends on it getting fixed, there’s nothing more reassuring than having a dependable shop on which to rely. Paradise is that for me.

MW
Mary W.
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Equinox Mary
Jason is always friendly and very efficient. I have a lot of confidence in Paradise Auto!

KH
Korey H.
Swampscott, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Excellent Service!
I appreciate the personalized care for my vehicle. I can count on timely service & high quality work at a very reasonable price.

AT
Allison T.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Trustworthy and dependable
Paradise is the best shop around. Jason is a great mechanic, he’s the only one I want working on my cars. Trustworthy, dependable, and reasonably priced.

JS
Jim and Sharon S.
Swampscott, MA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Maintenance service
Promt efficent service. Trustworthy.

PT
Peter and Katie T.
Swampscott, MA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Honest Shop
Been coming here for a couple years and been very comfortable taking my cars here for any type of service. Rare to find a mechanic who is honest. Paradise is not a shop who will just service your car and collect payment. He will tell you whether or not if it's worth fixing or tell you if something may still be under warranty from the dealership. I may not like the answers the shop manager tells me sometimes, but he is usually right and I do not end up wasting money. Sometimes it is also a team effort where if an issue is very challenging, I will do the research and buy the parts, and he will do the labor portion. This actually saves you money. I highly recommend this shop!

CD
Chris D.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Great service!
I needed my power windows repaired and Paradise Auto was able to make the repair quickly and for a fair price. They are professional and friendly. I will be a repeat customer!

D
D.
Swampscott, MA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Asked for a good mechanic and got it.
The town Facebook page is where I asked for a recommendation for someone to diagnose and repair my car. Multiple random folks along with two people I know suggested Paradise Auto Sevice. I’m glad I trusted the masses. Jason took care of the car in an efficient and cost effective manner that will ensure any future car service need from my family in the future.
Jason M. from Paradise Auto Service responded on 12/03/2018

Thanks for the review! Glad we could help and great to meet you.


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