Als Automotive Service Center

Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

263 Reviews

99% Would Recommend
Latest Review almost 5 years ago

Reviews


DS
Doug S.
Shell Knob, MO
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/02/2014 Category: Service
Doug said he had a problem with the key that was made and the key fob was not returned to him when he picked up the vehicle. He will be bringing his vehicle back in for service.
This review was collected via phone interview by Customer Research Inc.

KH
Kelly H.
MO
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/21/2013 Category: Service
Kelly said she went in for an oil change and she had to wait an hour and a half. She said in the meantime they told her everything that was wrong with her vehicle and they got quotes for the issues without asking her permission. She said she was not very impressed and does not plan to return.
This review was collected via phone interview by Customer Research Inc.

ML
MIKE L.
Shell Knob, MO
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2014
nice folks
great place

DR
Dawn R.
Holiday Island, AR
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2014 Category: Service
Spoke with Robert. He said the facility is very good at what they do, but they are a little expensive.
This review was collected via phone interview by Customer Research Inc.

EP
Eric P.
Shell Knob, MO
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2013 Category: Service
Eric said this business did a good job but he had to go back and forth to find parts for his vehicle. He was able to pick his vehicle up at 12:30AM which he really appreciated.
This review was collected via phone interview by Customer Research Inc.

DA
Dino A.
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2013 Category: Service
Dino said they had to disconnect part of his electrical system but that wasn't their fault. They employ good people.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Aurora, MO
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2013 Category: Service
Steve said they did a good job, but it took a little bit longer than he thought it might have. He appreciated what they did, and everything works well.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2013 Category: Service
Tom said this business did a great job
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2013 Category: Service
Bob said everything was done well and he is very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SD
SAM D.
Berryville, AR
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2013
Good Service
I trust Al's with my vehicle. I always feel that they have my best interest at heart.

TG
Tom G.
MO
Chevrolet Aveo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2013 Category: Service
Tom said he has been using this business for about ten years and over the last year they haven't been fixing his vehicle correctly. He will not recommend this business for service because of the previous reason stated. He also stated that he will no longer be using this business for service.
This review was collected via phone interview by Customer Research Inc.

RL
Ronald L.
Eureka Springs, AR
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2013 Category: Service
Ronald said he thought the business was a little too expensive, however he would use them again.
This review was collected via phone interview by Customer Research Inc.

HC
Harold C.
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2012 Category: Service
Harold said he was satisfied with the service he got.
This review was collected via phone interview by Customer Research Inc.

KG
Karrol G.
Eureka Springs, AR
Lincoln Zephyr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2014 Category: Service
Karrol said the personnel did a great job and were really nice.
This review was collected via phone interview by Customer Research Inc.

RR
Ruth R.
Eagle Rock, MO
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2014 Category: Service
Ruth said the personnel just do everything right.
This review was collected via phone interview by Customer Research Inc.

DB
DON B.
Holiday Island, AR
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014
keeps updated on needed rprs. - wrk. assign. comp. on time - will wrk. out errors in timly manor - provides decent xportation.
same as obove

BM
BRAD M.
Eagle Rock, MO
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2014
Great service
Pat, Mike and the guys at Al's are second to none! The repairs were prompt and done right the first time. Could not be any happier with their service.

SK
SNUFFY K.
Eureka Springs, AR
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2014
Volvo 2000 AC Compressor
great attitude and cooperation. First replacement unit was defective, they acknowledged and replaced without any hassle

DD
DENNIS D.
Golden, MO
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2014
service
outstanding

CR
CLARENCE R.
Holiday Island, AR
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2014
We can always depend on your service
Good job