Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

336 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


MS
Mike S.
Norfolk, VA
Verified Customer
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05/04/2016 Category: Service
Mike said they did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

CW
Cleriece W.
Norfolk, VA
Verified Customer
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04/21/2016 Category: Service
Cleriece said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JJ
Joyce J.
Norfolk, VA
Verified Customer
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04/18/2016 Category: Service
Joyce said she had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.

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Raymond L.
Norfolk, VA
Verified Customer
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04/12/2016 Category: Service
Raymond said they provided good service and did an excellent job.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Norfolk, VA
Verified Customer
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04/08/2016 Category: Service
Spoke with Martha. She said she is very pleased with the service the business provides, she takes all her vehicles there. As a woman she appreciates how they speak to her clearly and intelligently about her vehicle. They make her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

KI
Kent I.
Norfolk, VA
Verified Customer
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04/07/2016 Category: Service
Kent said he likes this business because they work well with his insurance company.
This review was collected via phone interview by Customer Research Inc.

RG
Robin G.
Chesapeake, VA
Verified Customer
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04/06/2016 Category: Service
Robin said this business had a new group of employees at the facility. Customers get to the facility, fill out forms, and the employee know exactly what service they need to provide. This business did not have that before, and she wants them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

KG
Kate G.
Norfolk, VA
Verified Customer
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03/16/2016 Category: Service
Kate said they did what they said they would do and for a good price.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Norfolk, VA
Verified Customer
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03/09/2016 Category: Service
Mary said this business provided a smooth experience from start to finish and set up future services for her.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Norfolk, VA
Verified Customer
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03/08/2016 Category: Service
Spoke with Alice. She said the business is great. The employees are terrific and very considerate.
This review was collected via phone interview by Customer Research Inc.

HC
Holly C.
Norfolk, VA
Verified Customer
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03/07/2016 Category: Service
Holly said everything was done in a timely manner by this business. The personnel were polite and the work was done well.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Norfolk, VA
Verified Customer
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03/07/2016 Category: Service
Ben said his experience at this business was fairly easy and painless. They were good at fitting his vehicle in.
This review was collected via phone interview by Customer Research Inc.

FM
Frank M.
Norfolk, VA
Verified Customer
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03/03/2016 Category: Service
Frank said on his initial call to this business inquiring about bringing his vehicle there he was provided with a lot of information. When he brought his vehicle there he was given multiple options for repairs and what would be best financially for him. He said he did not feel pressured to do anything and now his vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Norfolk, VA
Verified Customer
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03/02/2016 Category: Service
Spoke with Amanda's husband. He said the personnel of the business was helpful and had great communication.
This review was collected via phone interview by Customer Research Inc.

JW
Jasmine W.
Norfolk, VA
Verified Customer
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03/01/2016 Category: Service
Jasmine said Raymond provided amazing service and their shuttle was convenient.
This review was collected via phone interview by Customer Research Inc.

JR
Jodi R.
Norfolk, VA
Verified Customer
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02/03/2016 Category: Service
Jodi said she likes this business. The employees were helpful and they did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kaitlyn B.
Norfolk, VA
Verified Customer
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02/03/2016 Category: Service
Kaitlyn said she took the vehicle in without an appointment and the vehicle was finished before promised.
This review was collected via phone interview by Customer Research Inc.

EG
Eric G.
Norfolk, VA
Verified Customer
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02/03/2016 Category: Service
Eric said the employees at this business were pretty friendly and completed his vehicle's service in a decent and timely manner.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Norfolk, VA
Verified Customer
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02/03/2016 Category: Service
Spoke with Lisa. She said they did a good job and they were fast.
This review was collected via phone interview by Customer Research Inc.

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Barbara G.
Norfolk, VA
Verified Customer
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02/03/2016 Category: Service
Barbara said this business did a good job and she is happy with what they did.
This review was collected via phone interview by Customer Research Inc.