Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

336 Reviews

99% Would Recommend
Latest Review 20 days ago

Reviews


CB
Carly B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Carly said this business had a fast turnaround time and their employees worked with her on the price.
This review was collected via phone interview by Customer Research Inc.

DT
Debra T.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Debra said the business provided awesome service. The personnel were professional and courteous. Their facility was very clean.
This review was collected via phone interview by Customer Research Inc.

YF
Yasmeen F.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Yasmeen said this business was very responsive and adamant about updating her on the status of the repair. They were very knowledgeable about the repair they were performing on her vehicle. They were very detailed as well.
This review was collected via phone interview by Customer Research Inc.

IC
Ian C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Ian said the business provided quick service and the personnel was nice.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Brad said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MF
Matthew F.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Matthew said the business provided great and honest service. Their location was very convenient.
This review was collected via phone interview by Customer Research Inc.

RA
Reshone A.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Reshone said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SC
Sandra C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Sandra said this business did the work promised in a timely manner while being polite.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Bill said the business told him when his vehicle would be ready and they had it ready on time.
This review was collected via phone interview by Customer Research Inc.

MB
Milos B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Milos said the service was quick and also very affordable.
This review was collected via phone interview by Customer Research Inc.

CL
Catherine/steve L.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Steve said the service manager at this business is impeccably honest and he is a very satisfied customer.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Karen said they were polite, accommodating and finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LM
Lea M.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Lea said the business provided great customer service and they were quick.
This review was collected via phone interview by Customer Research Inc.

DP
Danielle P.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015 Category: Service
Danielle said they did a really good job on her vehicle and they were friendly.
This review was collected via phone interview by Customer Research Inc.

RJ
Ron J.
Chesapeake, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015 Category: Service
Ron said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2015 Category: Service
Matthew said the employees at this business did what they said they were going to do, and at the price they promised. It is really easy to get service there and they always do everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JR
Jane R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015 Category: Service
Jane said they were wonderful. ET was really helpful and kind to her and was fantastic.
This review was collected via phone interview by Customer Research Inc.

CB
Carly B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Carly said the prices at this business were fair, it was a quick turn around and the service was personable.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Brandon said everything went well with the service provided at this business.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Fredericksburg, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2015 Category: Service
Bill said this business had great communication and they were very good.
This review was collected via phone interview by Customer Research Inc.