Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

336 Reviews

99% Would Recommend
Latest Review 20 days ago

Reviews


SC
Sandra C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Sandra said this business did the work promised in a timely manner while being polite.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Bill said the business told him when his vehicle would be ready and they had it ready on time.
This review was collected via phone interview by Customer Research Inc.

AE
Anthony E.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016 Category: Service
Anthony said the services provided by this business was good. The only complaint he has is that he asked the mechanic to call him when the parts came in so he would have enough time to finish other things but the mechanic never called.
This review was collected via phone interview by Customer Research Inc.

MB
Milos B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Milos said the service was quick and also very affordable.
This review was collected via phone interview by Customer Research Inc.

CL
Catherine/steve L.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Steve said the service manager at this business is impeccably honest and he is a very satisfied customer.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Karen said they were polite, accommodating and finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LM
Lea M.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Lea said the business provided great customer service and they were quick.
This review was collected via phone interview by Customer Research Inc.

DP
Danielle P.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015 Category: Service
Danielle said they did a really good job on her vehicle and they were friendly.
This review was collected via phone interview by Customer Research Inc.

RJ
Ron J.
Chesapeake, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015 Category: Service
Ron said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

TB
Terri B.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2015 Category: Service
Terri said this business is good, but it is very expensive.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2015 Category: Service
Matthew said the employees at this business did what they said they were going to do, and at the price they promised. It is really easy to get service there and they always do everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SF
Staci F.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2015 Category: Service
Staci said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

KM
Kelsy M.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2015 Category: Service
Kelsy said the business was great, they provided good service.
This review was collected via phone interview by Customer Research Inc.

JR
Jane R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015 Category: Service
Jane said they were wonderful. ET was really helpful and kind to her and was fantastic.
This review was collected via phone interview by Customer Research Inc.

GJ
Gary J.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2015 Category: Service
Gary said it was a job well done.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2015 Category: Service
Matt said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CB
Carly B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Carly said the prices at this business were fair, it was a quick turn around and the service was personable.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Brandon said everything went well with the service provided at this business.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Fredericksburg, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2015 Category: Service
Bill said this business had great communication and they were very good.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2015 Category: Service
Robert said he was not satisfied when this business did not wash his vehicle and did not clean out where the mechanics had entered.
This review was collected via phone interview by Customer Research Inc.