Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

336 Reviews

99% Would Recommend
Latest Review 14 days ago

Reviews


SP
Shanice P.
Arlington, VA
Verified Customer
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01/30/2015 Category: Service
Shanice said he was very honest and direct with him. He gave him good information. He was up front and they were very speedy with the service.
This review was collected via phone interview by Customer Research Inc.

CS
Calvin S.
Norfolk, VA
Verified Customer
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01/28/2015 Category: Service
Calvin said the business is the best.
This review was collected via phone interview by Customer Research Inc.

AA
Allison A.
Norfolk, VA
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01/26/2015
Nice people
People were really nice and they seemed to really care about the service they give you.

MK
Melissa K.
Norfolk, VA
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01/26/2015
Quick and easy
I brought my car in for a quick oil change and they even rotated the tires and charged less.

PJ
Patrick J.
Norfolk, VA
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01/07/2015
Trustworthy great people.
They are very good at explaining what the cars problem is, also they get the job done fast.

DT
Denisse T.
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01/05/2015
Great Customer Service!!!
The staff at Bay Old Dominion were friendly and helpful. My car broke down one mile from work and I was afraid I was going to miss my daughter's recital. Fortunately, the staff made my car a priority and made sure I made it to her first recital. I will be continue to be a customer in the future!

KB
Ken B.
Norfolk
Verified Customer
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12/16/2014 Category: Service
Ken said the business is very friendly, and gives great service.
This review was collected via phone interview by Customer Research Inc.

CA
Cyrus A.
Norfolk, VA
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12/15/2014
Excellent Service!
Have used Bay Old Dominion a number of times. They did fantastic body work on my wife's Prius and, most recently, were able to do a check up and tune up in less than one full business day while keeping me apprised of progress the whole way. Will definitely return and would recommend them to others!

NS
Nate S.
Norfolk
Verified Customer
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12/15/2014 Category: Service
Nate said the business was good.
This review was collected via phone interview by Customer Research Inc.

BW
Bobbi W.
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12/12/2014
Bay staff & service people took good care of me.
I had a flat tire. They sent a tow truck to get me and my car. Bay got new tires, put them on and I left a happy lady.

LA
Lauren A.
Norfolk
Verified Customer
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12/12/2014 Category: Service
Lauren said she had no problems with the business.
This review was collected via phone interview by Customer Research Inc.

HM
Hilary M.
Norfolk
Verified Customer
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12/12/2014 Category: Service
Hilary said the business provides good service and she wishes they were open more hours.
This review was collected via phone interview by Customer Research Inc.

RW
Robine W.
Virginia Beach, VA
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12/10/2014
Excellent Customer Service
Fast, thorough and efficient.

NS
Nathan S.
Norfolk, VA
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12/05/2014
Awesome Service!!!
Dropped my truck off very last minute to get my state inspection and tire repaired and they had no problems getting me out the door the same day. Jason pointed out my tire didn't need repair and even went the extra mile to mount my tire at not additional cost. I will definitely be returning to them.

EU
Emily U.
Norfolk, VA
Verified Customer
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12/05/2014 Category: Service
Emily said this business answered all her questions and made sure she understood what was going on.
This review was collected via phone interview by Customer Research Inc.

DT
Denisse T.
Virginia Beach, VA
Verified Customer
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12/05/2014 Category: Service
Denisse said the staff at this business was amazing.
This review was collected via phone interview by Customer Research Inc.

EU
Emily U.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Emily said this business answered all her questions and made sure she understood what was going on.
This review was collected via phone interview by Customer Research Inc.

DT
Denisse T.
Virginia Beach, VA
Verified Customer
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12/05/2014 Category: Service
Denisse said the staff at this business was amazing.
This review was collected via phone interview by Customer Research Inc.

DS
Diane S.
Norfolk, VA
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12/02/2014
professional, courteous and honest
Every time we have visited this company, the work was done in a professional and timely manner. The staff members are courteous and very helpful, especially Mr. Flick, and most important, they are people you can trust.

SL
Sharla L.
Chesapeake, VA
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11/27/2014
Got me in the day before Thanksgiving!
I had put off getting my oil changed and didn't think I would be able to get it done the day before Thanksgiving. I called and ET said bring it on down and we will get it done. They not only got it done but earlier than I expected!