Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

336 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


KY
Kerwin Y.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2015 Category: Service
Kerwin said they did the work in a timely manner and it was very cost affective. They had great service as well.
This review was collected via phone interview by Customer Research Inc.

KB
Katie B.
Norfolk, VA
Verified Customer
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06/02/2015 Category: Service
Katie said this business provided a lovely experience, she appreciates their work, and E.T. was so helpful.
This review was collected via phone interview by Customer Research Inc.

KL
Kara L.
Norfolk, VA
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05/20/2015
Accommodating and convenient
They were very accommodating. The service was outstanding. I went for a vehicle inspection and they were so fast on meeting my needs for the truck. I dropped it off went to school and when I was done with class my car was ready. The staff was courteous and explained everything that needed to be done to the vehicle to pass. I highly recommend them for state inspection it was the easiest inspection I have ever had on a vehicle.

CD
Candace D.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2015 Category: Service
Candace said she thinks that this business is a little bit pricey but she likes to go to them out of convenience.
This review was collected via phone interview by Customer Research Inc.

VV
Vamsi V.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2015 Category: Service
Vamsi said this business was quick.
This review was collected via phone interview by Customer Research Inc.

CA
Cyrus A.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Cyrus said the business provides honest service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AG
Amarilis G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2015 Category: Service
Amarilis said she got great service from this business. They looked at other problems on her vehicle and were honest with her.
This review was collected via phone interview by Customer Research Inc.

DG
Devin G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Devin said this business provided him with everything he needed at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

XW
Xiaotian W.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Xiaotian this business was fast and very convenient.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
John said this business is always very friendly. They explained in detail what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

TS
Thurmond S.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2015 Category: Service
Thurmond said they provided him with pretty good service.
This review was collected via phone interview by Customer Research Inc.

AB
Alexis B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Alexis said she totaled out her vehicle but this business was very nice to work with.
This review was collected via phone interview by Customer Research Inc.

LC
Lucas C.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2015 Category: Service
Lucas said that this business was the only facility in the area that was doing inspections. He took his vehicle in and they finished the repair in 45 minutes.
This review was collected via phone interview by Customer Research Inc.

MR
Marian R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Marian said her vehicle looks really good, they were also very nice and pleasant.
This review was collected via phone interview by Customer Research Inc.

NE
Nicole E.
Norfolk, VA
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03/28/2015
Great Service Nice People
Excellent service,the people are great.they answer all of your questions.Just a great to get your car serviced!i totally recommend!

JL
Jay L.
Norfolk, VA
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03/19/2015
Repairs
Everyone at Bay Old Dominion was exceptionally friendly and the repairs to our car were done in just under 1 day! We would definitely recommend them to anyone and would take our car back there anytime.

DC
Dennis C.
Roanoke, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2015 Category: Service
Dennis said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

SR
Steven R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2015 Category: Service
Steven said the business is very good and he trusts them. They are prompt with follow-up on service that is needed and informative on the services they have performed.
This review was collected via phone interview by Customer Research Inc.

BM
Bryan M.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2015 Category: Service
Bryan said he has no complaints and everything went okay.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2015 Category: Service
Michael said this business had good service.
This review was collected via phone interview by Customer Research Inc.