Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

336 Reviews

99% Would Recommend
Latest Review 20 days ago

Reviews


CK
Christina K.
Norfolk, VA
Verified Customer
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07/16/2014 Category: Service
Christina said this business is nice and it is easy to work with them.
This review was collected via phone interview by Customer Research Inc.

NB
Nicole B.
Virginia Beach, VA
Verified Customer
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07/11/2014 Category: Service
Nicole said this business is efficient and courteous. They explained things to her in a way that she understood them.
This review was collected via phone interview by Customer Research Inc.

KC
Kaneesha C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Kaneesha said they kept her up-to-date on the repairs. They explained everything to her very thoroughly. Also, they were very professional
This review was collected via phone interview by Customer Research Inc.

WT
Wesley T.
Alabama
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Wesley said this business does good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2014 Category: Service
Josh said they seem to be pretty timely and the follow up was good.
This review was collected via phone interview by Customer Research Inc.

BD
Bashiri D.
Verified Customer
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06/23/2014 Category: Service
Bashiri said the staff at this business were personable and professional. His vehicle was serviced in a timely manner.
This review was collected via phone interview by Customer Research Inc.
John S. from Bay Old Dominion Collision & Service Center responded on 06/27/2014

Thank You Bashiri, we appreciate your business!

John Steadman
Manager
Bay Old Dominion


SD
Sabrina D.
NORFOLK, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014 Category: Service
Sabrina said this visit went really well. They were really friendly and quick. Her vehicle looks really good. She noted that on past experiences, they have not been so friendly. She is not sure why there was a turnaround of attitude.
This review was collected via phone interview by Customer Research Inc.
John S. from Bay Old Dominion Collision & Service Center responded on 06/26/2014

Thanks for the compliments Sabrina, we really appreciate your business and look forward to serving you again.

John


TW
Thaddeus W.
NORFOLK, VA
Verified Customer
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05/20/2014 Category: Service
Thaddeus said he is a past customer at this business and they are very good and very friendly. He said the service was good in the past and still is. The business does great work and he is proud of the business.
This review was collected via phone interview by Customer Research Inc.
Lisa P. from Bay Old Dominion Collision & Service Center responded on 05/22/2014

Thank You Thaddeus! We really appreciate your business.

John S.


GG
Gregory G.
BROOKLYN, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2014 Category: Service
Gregory said the repairs were good.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
NORFOLK, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2014 Category: Service
Mary said the service was very quick.
This review was collected via phone interview by Customer Research Inc.

DM
Dashawn M.
NORFOLK, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2014 Category: Service
Dashawn said they were extremely polite and he had a good experience.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2014 Category: Service
John said this business did a good job and provides good customer service.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2014 Category: Service
Josh said this business is near his house.
This review was collected via phone interview by Customer Research Inc.

BW
Betty W.
Portsmouth, VA
Verified Customer
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04/08/2014 Category: Service
Betty said the business did an excellent job and had good service.
This review was collected via phone interview by Customer Research Inc.

VW
Virginia W.
Norfolk, VA
Verified Customer
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03/26/2014 Category: Service
Virginia said her family takes all of their vehicles here for service. She mentioned having to be towed once and the business was great. She said she dropped off her keys and they took care of everything else.
This review was collected via phone interview by Customer Research Inc.

NG
Nathaniel G.
Virginia Beach, VA
Verified Customer
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03/13/2014 Category: Service
Nathaniel said they were prompt with the work. They were well spoken and he was treated equally.
This review was collected via phone interview by Customer Research Inc.

DD
Desmond D.
Verified Customer
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03/07/2014 Category: Service
Desmond said this business performed quick service and they were easy to deal with.
This review was collected via phone interview by Customer Research Inc.

MF
Martin F.
Verified Customer
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03/07/2014 Category: Service
Martin said everything was fine.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Verified Customer
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03/07/2014 Category: Service
Steve said he was very happy with his experience at this business. He did not think they were going to be able to fit him into the schedule but they did. They did a great job. He said it is hard to find a decent mechanic, and he thinks he found one at this business. He has already recommended this business and his father now uses them.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2014 Category: Service
Scott said they did an excellent job in a timely manner.
This review was collected via phone interview by Customer Research Inc.