By Anne H.
service always good, courtesy shown. Repaving entrance was really important, thank you. Recommend heavy duty cleaning inside office, painting a warm, light color, possibly some imaginative redecorating and new chairs, redo bath. Good service, courteous treatment make coming in worth it, but especially for women, cleanliness and appearance would greatly enhance the experience, especially if one needs to wait.
By Ed K. in Southold, NY
Jim and the young lady at the desk are fair honest people. I have been having my cars and my daughters cars service here for years. You can't ask for a better locally run business.
By Kathleen T. in New York
Kathleen said the business accommodated her for a last minute appointment. They are totally honest about work that has to be done and even turned away work that they knew was unneeded. They have very fair pricing.
By Philip W. in Southold, NY
We brought our 2010 Mercury Mariner to Willow Hill because of water found in the passenger compartment after it had been parked for 2 weeks when we were away. I had looked very carefully but could not solve it on my own. Jim diagnosed the problem as a clogged drain in the sunroof on the driver's side. Excellent work!
By Nancy G. in New York
Spoke with Rosalee. She said this business was trustworthy. They provided her an honest estimate, it didn't cost that much. They were very busy, it took her 10 days to get an appointment.
By Vicki C. in Southold, NY
Spoke with Vicki's son. He said they have been using this business for 20 plus years for all their vehicles and that they are very happy with the service.
By John E. in New York
John said the job was done in an efficient manner and they did not over charge.
By Joseph D. in Southold, NY
Joseph said the service was good. The work was done fast.
By John F.
Always on time, with quality and fair price! Thanks, John Fanelli
By David V.
Once again, EXCELLENT. Been going here for years. Before this I've been places that sold things that were not needed, added things on, etc.....NOT HERE! It is so nice to have a place where I can trust 100%. Kind, insightful, friendly, knowledgable....my car runs great thanks to him. Sent my wife here with her electric car and she loves this place as well. Highest recommendation!
By Michael G. in Southold, NY
Michael said they do a very good job.
By Andrea P. in Southold, NY
Spoke with Chris. He said they were wonderful. They were able to take his vehicle in on short notice. They were pleasant , professional and courteous.
By Chris W. in New York
Chris said that he would highly recommend this business for service.
By John C. in New York
John said the staff did everything to his satisfaction. There was a little problem but it was solved. It did take a long time but they were very busy.
By Mike D.
Been bringing all of my vehicles to Willow Hill for over 20 years. Jim and his crew are the best with quick service and expert car repair and maintenance, have never needed to go anywhere else.