Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

694 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


LJ
Laura J.
Franklin, TN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Laura said the staff were very honest, and reliable. They had quick service, and she enjoyed giving them her business.
This review was collected via phone interview by Customer Research Inc.

BG
BRUCE G.
Thompsons Station, TN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Why You Need to Use the Doctor...!
I've got access to an automotive repair facility that's literally five minutes down the road. Problem is, they will charge me upwards of $90.00 just to look at my vehicle in an attempt to determine what the problem may be. The Auto Doctor will put the car up on the rack, look under the hood and do whatever else may be necessary to tell you what the problem may be - for free!

That alone is worth the drive.

Beyond that, however, they've got a great character about them. I've saved hundreds if not thousands of dollars by having some of the more involved repairs done by the Doctor as opposed to a dealership. Granted, there are some repairs that need to be done by the dealer, simply because of specific parts and practices that need to be utilized. But if there's even a question as to whether or not I can purchase the part and have the Doctor do the labor, I can guarantee you, I'm doing it that way because I know I'm getting quality talent, real honesty and a great price.

We've used them for the better part of a decade and I've never been disappointed or even hesitant in knowing that what was done was done right, done well and done for the best rate I'm going to find.

There you have it!

AA
Azucena A.
Tennessee
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Azucena said this business has good people working for them.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Franklin, TN
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Gary said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

PL
PAUL L.
Franklin, TN
Buick Century
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/02/2018
Door Lock Repair
Work was competently performed. Door locks all work well.

JB
Jim B.
Franklin, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Jim said this business always does a good job. He has gone there for years.
This review was collected via phone interview by Customer Research Inc.

TW
Terry W.
Franklin, TN
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Terry said the staff take care of all of his vehicles. He trusts them. They have been able to get him in at the last minute.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Franklin, TN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Tony said the employees are great.
This review was collected via phone interview by Customer Research Inc.

WS
Will S.
Nashville, TN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Will said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SE
Steven E.
Brentwood, TN
GMC Envoy XUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Steven said they are really good.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
College Grove, TN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Rick said they always do everything right that he wants done.
This review was collected via phone interview by Customer Research Inc.

BW
BARB W.
Franklin, TN
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Convenience
Called day before & got an appointment!

PB
Penny B.
Franklin, TN
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Penny said the employees were quick, efficient, and friendly.
This review was collected via phone interview by Customer Research Inc.

KH
Kayia H.
Nashville, TN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Kayia said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JE
JODI E.
Franklin, TN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
Oil change- checked brakes
Thank you for honest feedback and love the punch card for oil changes. I’ll definutely be back!

Jodi Ebert

TB
Tim B.
Thompsons Station, TN
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Tim said the employees displayed willingness to get the job done at a reasonable cost. They went above and beyond to help him out of a sticky situation.
This review was collected via phone interview by Customer Research Inc.

MJ
Mike J.
Franklin, TN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Mike said the facility treats him fairly and does a good job.
This review was collected via phone interview by Customer Research Inc.

KK
KRISTIE K.
Brentwood, TN
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
Excellent service!
They are friendly, helpful, and knowledgeable. And they got the work done by the time they gave. Excellent service!

PL
Paul L.
Franklin, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Paul said this is a good business.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Columbia, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Dan said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 694 in total