Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

694 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


BG
Bill G.
Tennessee
Honda Odyssey
Verified Customer
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12/26/2017 Category: Service
Bill said the employees always take good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

VL
Virginia L.
Franklin, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Virginia said the business did a great job and everyone was really nice.
This review was collected via phone interview by Customer Research Inc.

MA
MELISSA A.
Franklin, TN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Love Auto Doctor!
Wouldn't take my vehicle anywhere else. Reasonable prices for repairs and know their stuff!

CP
Christopher P.
Franklin, TN
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Christopher said he has been going to this business for several years and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

GG
GREG G.
Franklin, TN
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017
Always Satisfied !!
Bill and Eddie always friendly always helpful always FAST ! Quality Work from quality folks !!!

AW
ANDY W.
Franklin, TN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
Auto Doctor to the rescue ...AGAIN!
Thankfully my fears of having to sink a bunch of money into a paid-for car were allayed. The folks at Franklin Auto Doctor found an affordable solution and I had my car back on the road in no time. Thanks guys.

JH
James H.
Tennessee
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
James said the staff at this business were very helpful and they were up front about everything.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Franklin, TN
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Bill said the business did a good job. They are very honest and they let him know what's going on with his vehicle. Their communication is great.
This review was collected via phone interview by Customer Research Inc.

AG
Angie G.
Franklin, TN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Angie said she likes the staff at this business and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BH
BILLY H.
Franklin, TN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017
Auto Dr. Saved me several thousand dollars
Bill's guys spotted a small leak that could have cost $3000 if it had not been addressed for the small price of $100. I had my car checked at another shop
and was told everything was fine but I could tell it was not shifting gears correctly. I took it to Auto Dr. and Perry found a leak in the gear box that could be fixed with a $14 part to stop the fluid leak. These guys don't rip you off!!!
Great job!!!

SB
STUART B.
Franklin, TN
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017
satisfied customer
In and out in a timely manor, noticed brakes were in need of replacement so did this work before I destroyed the rotors this time!! Thanks guys
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GW
Gayle W.
Franklin, TN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Gayle said the business kept the vehicle safe and they provided good work. However they are a bit expensive.
This review was collected via phone interview by Customer Research Inc.

GG
Gerhard G.
Hilton Head Island, SC
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Gerhard said he appreciated the staff doing a diagnostic test at no charge.
This review was collected via phone interview by Customer Research Inc.

PK
Peter K.
Tennessee
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Peter said that the staff is honest. Ed and the guys are great, and they always provide great service.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Whites Creek, TN
GMC Sierra 3500 Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Mike said the employees completed what they said they would. It was done in the promised time.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Brentwood, TN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Richard said this business is awesome. They do expert work. They are fair and they are nice people.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
Franklin, TN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Larry said this business treats him fairly. He can trust them.
This review was collected via phone interview by Customer Research Inc.

RM
Russell M.
Nashville, TN
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Russell said the employees took care of his vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.

MF
MIKE F.
Franklin, TN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2017
Owner
Very professional, personable and knowledgeable. I'm grateful to have an auto mechanic that I can trust and rely on. You are a blessing! Mike

JS
Jim S.
Franklin, TN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Jim said they always call him and give him an update of what is going on.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 694 in total