Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

694 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


GH
Georgia H.
Franklin, TN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Georgia said this business always does what she needs and they do it well. She didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

LC
Lindsey C.
Christiana, TN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Lindsey said Eddie was amazing and doesn't steer her wrong.
This review was collected via phone interview by Customer Research Inc.

KL
KIM L.
Franklin, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Great service honest advice
The Auto Dr has provided great repairs at a reasonable price to keep my 16 year old truck running well. I never feel like they are talking down to me or taking advantage of me because I’m a woman.

JQ
Jonthan Q.
Woodlawn, TN
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Jonathan said this business took care of him.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Franklin, TN
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Kelly said he has used this business for several years. The employees are always honest. They provided fair service.
This review was collected via phone interview by Customer Research Inc.

JE
Jonathon E.
Franklin, TN
Nissan NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Jonathan said the staff do exactly what they say they're going to do. The work is done in a timely manner and it's thorough.
This review was collected via phone interview by Customer Research Inc.

CP
CHARLES P.
Franklin, TN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Still Satisfied
My quest to drive my car past the 200,000 mile mark continues with the professional and competent help from the Franklin Auto Doctor. I'm now over the 190,000 mark and going strong. I gave a ride to a friend of mine the other day and he commented more than once on what a nice ride my car provided. Thanks Auto Doc!

BB
Bob B.
Franklin, TN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Spoke with Sarah. She said she received excellent service.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
College Grove, TN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Rick said the staff always does what he needs.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Franklin, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017 Category: Service
Bill said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AW
ANDY W.
Franklin, TN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017
The ultimate car care center
Auto Doctor is my go-to place for whatever ails my vehicles. My most recent visit was to have pistons installed on the lift gate of my Nissan Pathfinder. Previous to the installation of this pistons, I used a six-foot stake of wood to hold up the gate so that I could access the cargo area.
The work to replace the pistons was professionally done, quickly and the car was delivered with a smile to my place of business so I was not inconvenienced at all. Love the people at Auto Doctor and would recommend them to anyone with car issues.

RM
Richard M.
Franklin, TN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Richard said he thought he needed new brakes, but after an inspection the technician said they weren't necessary. He appreciates the establishment's honesty.
This review was collected via phone interview by Customer Research Inc.

JK
Joshua K.
Thompsons Station, TN
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Joshua said that the business was easy to work with and the staff fixed what he needed.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Franklin, TN
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Chris said that this business was awesome and the service was great.
This review was collected via phone interview by Customer Research Inc.

LM
L.C. M.
Franklin, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017 Category: Service
L.C. said he has been there once before. They were really good. He will probably be using them again.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Dennis, MS
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017 Category: Service
Ron said this business got him right in, and got his vehicle fixed..
This review was collected via phone interview by Customer Research Inc.

CC
Cacey C.
Tennessee
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Cacey said the staff at this business are always extra helpful. They go out of their way to take care of her vehicle. She really appreciates their help.
This review was collected via phone interview by Customer Research Inc.

WM
Wendell M.
Vernon, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017 Category: Service
Wendell said the business was very friendly. He appreciates the work they did and the fantastic timing to get it done. The price was right and he couldn't complain about a thing. They are a super group.
This review was collected via phone interview by Customer Research Inc.

BM
Billy M.
Franklin, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Billy said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
JIM W.
Arrington, TN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2017
Quick, quality work and reasonable
another great experience.

Displaying Review 81 - 100 of 694 in total