Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

697 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


WM
Wendell M.
Vernon, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017 Category: Service
Wendell said the business was very friendly. He appreciates the work they did and the fantastic timing to get it done. The price was right and he couldn't complain about a thing. They are a super group.
This review was collected via phone interview by Customer Research Inc.

BM
Billy M.
Franklin, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Billy said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
JIM W.
Arrington, TN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2017
Quick, quality work and reasonable
another great experience.

SL
Stacy L.
Tennessee
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2017 Category: Service
Stacy said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KA
Katie A.
Franklin, TN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Katie said she's still having the same issue with her vehicle, and she plans to bring it back after vacation. She has discussed it with the staff and she knows they will take care of it.
This review was collected via phone interview by Customer Research Inc.

JW
JIM W.
Arrington, TN
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
MR
Great and quick

JH
Joe H.
Tennessee
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Joe said this business did everything as promised and more. They went above and beyond for him.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Franklin, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Linda said she would give this business 100 percent on everything. They are great.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Nolensville, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017 Category: Service
Keith said the experience at this business was okay. His friend recommended this business to him.
This review was collected via phone interview by Customer Research Inc.

BB
BARB B.
Franklin, TN
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2017
Very Helpful
Great job replacing my catalytic converter, however I got down the street and had to call and go back due to the check engine light coming on. They were very helpful saying sometimes when the catalytic converter is that bad the engine has to relearn how it's going to drive. They took the time then to drive it around a bit and make sure the light stayed off and it was driving smoothly. Wished they would have explained this might happen before I left the first time but overall, they did a great job. Very friendly!

EF
Edison F.
Franklin, TN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Edison said his overall experience was easy.
This review was collected via phone interview by Customer Research Inc.

JF
Josh F.
Nashville, TN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Josh said the business called when they were supposed to, and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DH
Dawn H.
Franklin, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Dawn said the staff didn't hesitate to help her when she had an issue. They couldn't have been more kind. They've been superb. She's been to them four times and they have been wonderful each time.
This review was collected via phone interview by Customer Research Inc.

JD
Jonny D.
Columbia, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Jonny said this business did everything that needed to be done in a timely manner. They did not overcharge.
This review was collected via phone interview by Customer Research Inc.

HM
Hannah M.
Tennessee
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Hannah said this business provided good customer service. They were very nice to her.
This review was collected via phone interview by Customer Research Inc.

EP
Evan P.
Franklin, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Evan said the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JD
JASON D.
Franklin, TN
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017
Highly Recommend | Knowledgeable and Trustworthy
The guys at Franklin Auto Doctor both know what they are doing and know how to treat their customers. I am grateful to have found them. They are who we take our vehicles to for all things auto.

EG
Enrique G.
Franklin, TN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Enrique said the business provided the best service.
This review was collected via phone interview by Customer Research Inc.

TP
TIMOTHY P.
Franklin, TN
Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017
Equus headlight lens restoration.
Great job! Miles Auto Spa did the first time. Waste of money and time. Frosted in less that 2 months. Auto Doc took 2 hours to do it right to last. Great folks, especially Eddy. Great service.

CK
Chris K.
Franklin, TN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Chris said this business was with him for a while. They are good and fair. He thanks them for their services.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 697 in total