We are very sorry that this customer is unhappy, We treat all our customers with the upmost respect. We had advised Ashley on her previous visit that this was a all day repair. Repairs could not have been completed on the same day when we did not receive car untill 11:00 AM. Other then to tie her car up for the weekend when we are closed we returned it to her and explained the situation.
We are so sorry for issue you have had, There is a notation on your invoice stating that the battery tested weak.
That alone is worth the drive.
Beyond that, however, they've got a great character about them. I've saved hundreds if not thousands of dollars by having some of the more involved repairs done by the Doctor as opposed to a dealership. Granted, there are some repairs that need to be done by the dealer, simply because of specific parts and practices that need to be utilized. But if there's even a question as to whether or not I can purchase the part and have the Doctor do the labor, I can guarantee you, I'm doing it that way because I know I'm getting quality talent, real honesty and a great price.
We've used them for the better part of a decade and I've never been disappointed or even hesitant in knowing that what was done was done right, done well and done for the best rate I'm going to find.
There you have it!