Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

437 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review about 4 hours ago

Reviews


GP
Gilles P.
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Oil changel.
Awesome quick service and very professional .
Also friendly and comfortable reception.
Thank you.

BA
Bassam A.
Kissimmee, FL
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Bassam said he enjoyed being at this business. He stated it was all positive.
This review was collected via phone interview by Customer Research Inc.

LC
Luis C.
Kissimmee, FL
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Luis said that the facility quoted him an amount but when he paid, it cost almost $25 more. His employer brings them a lot of work, and he was taken aback by the price.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
Florida
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Joseph said his overall experience at this business was awesome. The service was really good. This was his second visit. He's thankful for the service. He will back in future.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Kissimmee, FL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
David said they are the most wonderful people and they provide the most wonderful service.
This review was collected via phone interview by Customer Research Inc.

DW
DeAndre W.
Davenport, FL
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
DeAndre said that the place got his vehicle back on the road for him, they found his problem, and fixed it. They had great service, customer service and the staff members were nice and friendly. He is really happy that he found them and will be back with both of his other vehicles soon.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Saint Cloud, FL
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2019
Jose Garcia
Great service

AJ
A J.
Kissimmee, FL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
A said they are friendly and personable.
This review was collected via phone interview by Customer Research Inc.

SW
Sara W.
Kissimmee, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Sara said that the place broke the prices down, which was important to her.
This review was collected via phone interview by Customer Research Inc.

VD
Vincent D.
Florida
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Vincent said they did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

NC
Nicolas C.
Kissimmee, FL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2018 Category: Service
Nicolas said the business was fine in getting the repair done, but they tried to sell him on something he didn't need.
This review was collected via phone interview by Customer Research Inc.

JF
Juan F.
Orlando, FL
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2018
Updating my review of Master Tech Auto Electric
Mr. Davis, thank you very much for responding to our concerns. As for the lounge area in your place, nobody in formed my wife until she learned that area was available.

As for delivering the wrong auto part and on a reasonable time, some suppliers fall short of businesse responsibilities. As you have mentioned, one is at the mercy of such.

Thank you very much for clarifying the situation to us and for your honesty. Honesty and trustworthiness are virtues many businesses lack today which many people are looking for and difficult to find.

We will be taking our vehicles again to Master Tech Auto Electric very soon hoping an excellent outcome.

I will be updating my review about Master Tech Auto Electric and posting this letter.

Best regards!

PK
Patricia K.
Kissimmee, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Patricia said the business was reasonable in price and honest. They didn't try to add on more unnecessary repairs.
This review was collected via phone interview by Customer Research Inc.

RR
Rufino R.
Kissimmee, FL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Rufino said the business has worked on his vehicle for years. There have never been any problems.
This review was collected via phone interview by Customer Research Inc.

MT
Mittchell T.
Orlando, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Mitchell said the employees were helpful. They provided knowledgeable service. The work was good.
This review was collected via phone interview by Customer Research Inc.

MR
Margareth R.
Kissimmee, FL
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Margret said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AP
Antonio P.
Kissimmee, FL
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Antonio said he was supposed to get free oil changes for 2 years when he purchased his vehicle and he told the finance person that when he purchased it. The finance person told him that was not a problem and the manager tried to tell him it's not in the computers. He also was charged $180 for rotors when the vehicle was new and still under warranty..
This review was collected via phone interview by Customer Research Inc.

BB
Brett B.
Kissimmee, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Brett said they are very accommodating, timely and very honorable.
This review was collected via phone interview by Customer Research Inc.

TC
Tyler C.
Florida
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tyler said although he had to find his own part, he received great service. The facility had a family feel, the process was clearly explained and the staff was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

FC
Favian C.
Kissimmee, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Favian said the staff was attentive and they explained everything to him.
This review was collected via phone interview by Customer Research Inc.