ReScore Reviews™ (3)
Also friendly and comfortable reception.
As for delivering the wrong auto part and on a reasonable time, some suppliers fall short of businesse responsibilities. As you have mentioned, one is at the mercy of such.
Thank you very much for clarifying the situation to us and for your honesty. Honesty and trustworthiness are virtues many businesses lack today which many people are looking for and difficult to find.
We will be taking our vehicles again to Master Tech Auto Electric very soon hoping an excellent outcome.
I will be updating my review about Master Tech Auto Electric and posting this letter.
Sorry Mr. and Mrs Rodriguez, but our records indicate we only did an alignment on your vehicle at your request and no other service. You were advised about your camber being off alignment on one side and that we would have to install a camber kit to correct it. You declined the repairs, however your vehicle was still aligned to the best of our capabilities without being able to correct your camber on that one side. We offered you 30 days to return and have the camber kit installed and we would realign the vehicle for free. Please give us a call if any of this was unclear and we will gladly explain it to you once more. Thank you for your time and business.