By Hunter W.
Spoke with Kristen. She said this business is trustworthy, honest, and friendly. They kept her informed, their prices were fair, and they were done in a timely manner.
By DOUG J. in Seguin, TX
Knowledgeable, honest, they do the job right the first tone, they explain what they did in full
By LUKE R. in Marion, TX
Great service! I'm very picky when it comes to auto shops and I have nothing but good to speak on this business and especially Frank. Great job sir! I hope to do business in the future maybe with some paint job!
By PAULA M. in Seguin, TX
Franks Auto is by far the most professional body shop, from the staff to the body shop and mechanics . They are fast, efficient and come highly recommended. We didn't notice until after we got our car back the passenger window wouldn't go down I called over and they said bring it in when you can and we will fix it. Its a fresh breath of air having a company that operates at such high level of craftsmanship and customer service.
By KENT A. in New Braunfels, TX
Late on Friday afternoon. Dead battery on wife's car, and Frank's will be closed for the weekend. George said, "Bring it in." Vendor did not have a battery on the shelf, but sent one out of a new car. George had it ready by 5:30PM. That is great service.
By STECY N. in Seguin, TX
I have taken one car they did some great body work simple good price great customer service and for my Prius wow really quick and worked with me thanks again and I believe this is one of the most trust worthy shops I’ve seen in 20 years thanks frank
By GEORGE P. in New Braunfels, TX
The Frank's Automotive team worked as professionals and put their customers first and treated me as a family member. They quickly diagnosed the issues with my vehicle and repaired it with a quick turnover.
By DANIEL Z. in New Braunfels, TX
I was really worried about bringing my vehicle in to get fixed. Toyota has a defect that caused my vehicle to have a rattle noise with a cold start. I looked up the price to fix the issue and Frank’s automotive price was right in between. The price was fair! Not the cheapest but not the most expensive either. Got my vehicle today and it sounds just as good as the day I bought it. Thank You So Much!
By Kara M. in New Braunfels, TX
My car stopped working on the weekend. I had it towed to Franks. Monday morning by 8 am they had already told me they would have an answer in an hour. (Woah, who does that?) The problem was an easy quick fix. They did a complete diagnostic, told me the maintenance that needed to be done, and fixed my very minor problem. They didn’t charge me a fortune and I had my car back that day. I couldn’t be happier with their service.
By RAY W. in New Braunfels, TX
Yes they cot it right this time. George is the best if it wasn’t for him I would take my car to another place
By APRIL N.
Frank's automotive saved us! We were at the end of our trip pulling a 30' camper with our Nissan Armada. It started making a sound and we're told not to drive it by the Nissan dealer! We had it toed to Frank's who did a great assessment and didn't find anything wrong except for some maintenance issues! They were thorough and honest and very kind! I'd definitely recommend them!!
By MITCH W. in New Braunfels, TX
they do a great job at franks.i recommmened them highly.they care very much at franks automotive.
By ART B. in New Braunfels, TX
The staff was friendly, knowledgeable, kept me informed and even discussed upcoming service timetable. I was in and out quickly, even without an appointment! My brother-in-law recommended them and I am happy I took his advice.
By BYRON M.
Took 2010 Tundra in for check engine light/low compression and low idle. I showed them what I thought and they actually listened! They ran diagnostic and the parts they said to replace still had warranty-they let me swap out warrantied parts and replaced them for me. They repaired a hose and connected another. They were fair and honest. Also got Veterans discount at check out! Would recommend and will return when I need things done that I cannot do nor have the time. George and Roberto did a great job! Thank!
By WENDY A. in New Braunfels, TX
George at New Braunfels is my “Go-To” Service Advisor! My vehicle needed immediate work, running lights out, and although there were no appointments available, he got me in and my vehicle fixed! Great Customer Service!