Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

419 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


TC
Tara C.
South Carolina
Dodge Caliber
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/24/2017 Category: Service
Tara said the business did a diagnostic on her vehicle. They charged her but they were unable to find and fix the problem.
This review was collected via phone interview by Customer Research Inc.

GB
GARY B.
Charleston, SC
Jeep Grand Cherokee
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2017
2004 Jeep Grand Cherokee
I brought my Jeep Grand Cherokee into Charleston Auto Repair to get specifically the play in the wheel removed. That was my request. Charleston Auto Repair kept my vehicle over the weekend due to a stated difficulty in removing and replacing a steering part. As a part of the repair of the play in the wheel the facility suggested that I replace many parts including steering gear upper and lower ball joints both struts and both shocks. I approved the installation removal and repair and adjustment of all parts and all procedures recommended by Charleston Auto Repair. I was also told to get my front end aligned which I did the 13th of June the day after I received it from Charleston Auto Repair at Tread Quarters. I was told not to judge the vehicles repairs until after the front end alignment. when all was done at Charleston Auto Repair I was charged a grand total of $2,199.89 and just over $100 for the front end alignment at Tread Quarters at the end of this there was absolutely no difference in the play in the wheel in my vehicle period I have spent now approximately $2,300 to absolutely no effect period I would like to know how Charleston Auto Repair would like for me to deal with this situation. I recommend that they actually make the adjustment /repair and charge me nothing for it. If they aren't unable to do it at this facility I recommend they return my money so that I can have this done at a dealership. contact me Gary Becker 843 670 zero one one one

DL
Dale L.
South Carolina
Nissan Rogue
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2016 Category: Service
Spoke with Debbie. She said they're from Tennessee, they traveled to South Carolina and had to stop at the business. Madeline, the receptionist was very nice and they're very pleased with the service because it was quick. Their vehicle is still having problems so they won't recommend them.
This review was collected via phone interview by Customer Research Inc.

JH
Jessica H.
South Carolina
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jessica said it was an easy experience. The staff were honest about how it was going to be ready the next day.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
South Carolina
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Nancy said the business did a good job. She said they were friendly and courteous, but their bathroom could use some regular cleaning and attention.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Charleston, SC
Toyota Echo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Bob said the person he worked with was very professional and gave his honest opinion.
This review was collected via phone interview by Customer Research Inc.

EJ
Eleanor J.
Charleston, SC
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Eleanor said they did an excellent job and she was very pleased.
This review was collected via phone interview by Customer Research Inc.

DG
Dalton G.
South Carolina
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Dalton said Marty was helpful.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
South Carolina
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Chris said the facility did everything he wanted, the service was great, and it was affordable.
This review was collected via phone interview by Customer Research Inc.

NP
Natalie P.
South Carolina
Honda Crosstour
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Natalie said the service was excellent and she loves the employees.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
South Carolina
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Steve said the facility provided excellent and timely service. He said the staff were friendly as well.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Charleston, SC
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Bob said the business was able to correct all his vehicle issues. The staff is cooperative and personable.
This review was collected via phone interview by Customer Research Inc.

LP
Luke P.
South Carolina
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Luke said the mechanic was very informative and straight forward.
This review was collected via phone interview by Customer Research Inc.

DM
DEE M.
Charleston, SC
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Customer
All employees very accomadating and professional. Do all auto related business with them.

AS
Audrey S.
South Carolina
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Audrey said she has been to this business twice, and both times it was outstanding. They did the job efficiently, quickly, and rather inexpensively. It is a nice place to do business.
This review was collected via phone interview by Customer Research Inc.

IB
Isaac B.
South Carolina
GMC Savana Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Isaac said this business has been working on his vehicle for a long time. The service has always been good. They were really honest about what needed to get done. They are good.
This review was collected via phone interview by Customer Research Inc.

CM
Christina M.
South Carolina
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Christina said the business was very honest and straight forward. They were very nice.
This review was collected via phone interview by Customer Research Inc.

KN
Kelly N.
South Carolina
Suzuki SX4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Kelly said the staff did a good job. They were honest with her and provided a fair price.
This review was collected via phone interview by Customer Research Inc.

JD
JOSEPH D.
Charleston, SC
Chrysler Town & Country SWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
charleston auto repair
great timely service at a reasonable price

RY
Ron Y.
Charleston, SC
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Ron said they did a great job.
This review was collected via phone interview by Customer Research Inc.