Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1103 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
Latest Review 3 days ago

Reviews


TR
TERRIE R.
Riverside, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019
Courteoous personnel. Prompt and attentive
From the time I was put in contact with Autotech ffrom Repair Smith, I received courteous and complete information. From the beginning I felt that they had my interest at heart and not giving me some bull about my car. Very satisfied. Will use them again if I have to have service done. Thank you to all especially Jared and Joseph. Again thanks for giving me my car back in great working order. What I definitely liked is the warranty of 2 Years.

VK
VICKIE K.
Riverside, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Great customer service
I found the employees very helpful and friendly. When I bring my car here, I feel I get an honest assessment of what services my car requires and that the repairs were done well.

ES
ERICK S.
Riverside, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Jarred is awesome
I been going with them for over 5 years. never had an issue with them

Verified Customer
Riverside, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Honest and informative
Honest and informative

CB
CHARLES B.
Riverside, CA
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2019
Auto Electric
Had a need to reword for towing. The work was done in less than a day. Autotech has restored my confidence in my ~300k mile truck to use it as a tow vehicle. Perhaps they can restore your confidence as well.

PE
Patricia E.
Moreno Valley, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Excellent
We went in early one morning to get a feel of the place and to talk to someone about the problems of my car and Jared and Joseph both listened and advised as to where to start and after all was said and done we went to them to get my car fixed. They both have great personalities and a great since of humor.
Thank you both

PE
PATRICIA E.
Moreno Valley, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019
The customer service is great!
We went in early one morning to get a feel of the place and to talk to someone about the problems of my car and Jared and Jonathon both listened and advised as to where to start and after all was said and done we went to them to get my car fixed. They both have great personalities and a great since of humor.
Thank you both

RO
ROBERT O.
Riverside, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019
Excellent staff and service!!
Excellent work!! Staff very efficient, knowledgable, and friendly:-).

CB
CHARLES B.
Riverside, CA
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2019
Keep it running until the wheels fall off
I have a high mileage car and planned a 5K mile trip around the country. Autotech has kept my ride running as good as new but I wanted to have one final check before heading out on those long lonely western byways and the high ethanol / low octane gas.

We had a battery terminal showing corrosion and a little tinkering by Autotech we do not expect to see any issue.

Near the first 2000 miles, I did have a time when the computer chip go into into “Limp Home” mode. This has been a problem with this after market chip. I find I need to remove the positive terminal for a few seconds and it resets. I also am near time for oil service so I added a quart just uncase.

Verified Customer
Riverside, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
THE LEAST STRESSFUL SERVICE TRIP
Joseph did a very good job meeting all my needs and keeping me updated on the status of my vehicle

JS
JUDY S.
Riverside, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Great place
I have never had any issues with them. They are professional and friendly. They let me know if they find anything other than what I brought my auto in for and they tell me right away what the extra cost will be. The choice is mine to say if I want the extra work done right then or not. They answer all my questions and explain things so I can understand. I highly recommend them

JS
Jason S.
Riverside, CA
BMW 3 Series
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/29/2019 Category: Service
Jason said that his service was pretty bad. He stated he went to the facility to have a repair done and he paid a whole bunch of money because it was a BMW. He said that the staff broke a part on his vehicle and Mickey-Moused it back together thinking that he would not notice. He stated that the staff said they replaced the part but they didn't. He mentioned they rigged up the vehicle so that it would run but he still did not get anything fixed. He will not be going back to this location.
This review was collected via phone interview by Customer Research Inc.

PC
POLO C.
Moreno Valley, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Fleet account services
Easy to work with, professional and honest shop

RP
Richard P.
Riverside, CA
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Richard said the employees were professional and went out of their way to take care of him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Riverside, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
AutoTech Delivers
AutoTech does through and responsible auto work. The waiting area is quiet with no TV, which is a plus.

SP
SHIRLEE P.
Riverside, CA
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
AUTOTECH -- EXCELLENT!
I was very impressed with everything about Autotech -- Their immediate service, very knowledgeable and professional mechanics, fair rates, and everyone there was very nice and accommodating to work with.

CB
CHUCK B.
Riverside, CA
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Tony and his crew are really great!
I have recommended Autotech to several friends. Tony operates a shop that treats everyone special! A combination of expertise and willingness to take on "new" tasks is appealing this customer! Can't recommend Autotech more highly! I trust them. Chuck Beaty

LG
Louis G.
Riverside, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Louis said the employees were accommodating, pleasant, and notified him about the vehicle. The service was nice.
This review was collected via phone interview by Customer Research Inc.

BW
BERNIE W.
Riverside, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Quick service
I was happy to see how fast they replaced the timing belt on my car (1 day). Also took the time to inspect my tires which had a potential problem.

GL
GARY L.
Riverside, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
It's the people
They look after your car as if it was their car