Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

629 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DS
Denida S.
Skippack, PA
BMW X3
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2018 Category: Service
Denida said she got charged for nothing being done because the staff couldn't fix the part. She was charged anyways and doesn't understand why. She still doesn't have a brake light.
This review was collected via phone interview by Customer Research Inc.
Bob K. from Skippack Automotive Inc responded on 05/14/2018

This customer came in with water in her tail light.  the contacts in the light socket board were rusted away.  we attempted to repair the connections but they were too far gone.  Customer refused to purchase a new tail light assembly as needed.  Said she would find one herself.  She was charged for the time to attempt to repair the light socket and knew that the light did not work when she left.


DA
D.J. A.
Pennsylvania
Dodge Durango
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2016 Category: Service
D.J. said he went to a different facility, after coming to this business and he saved $1,700.
This review was collected via phone interview by Customer Research Inc.
Bob K. from Skippack Automotive Inc responded on 11/03/2016

This car came in for a over heating problem, we found the radiator was leaking & recommended replacement.  while the car was here we noticed that the left lower ball joint was loose in the control arm, and further inspection the right lower ball joint also had play in it as well as the right inner tie rod end.  the customer was given an estimate but declined any work.  Please contact Skippack Automotive with any questions.


JT
James T.
Schwenksville, PA
Ford Expedition EL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/21/2018 Category: Service
James said he didn't have a problem with the service work done, but he thought the pricing was a bit high.
This review was collected via phone interview by Customer Research Inc.

FM
Frank M.
Collegeville, PA
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/28/2016 Category: Service
Frank said the business was good. They charged him for things that he did ask for.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Schwenksville, PA
Saturn Vue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/15/2016 Category: Service
John said he gave them $1,500 yesterday.
This review was collected via phone interview by Customer Research Inc.

CC
Christine C.
Schwenksville, PA
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017 Category: Service
Christine said the service was good, but she was a little shocked by the price.
This review was collected via phone interview by Customer Research Inc.

VG
Vincent G.
Collegeville, PA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2017 Category: Service
Vincent said the service was good and he did not have any problems.
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
Skippack, PA
Ford Five Hundred
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Spoke with Karen. She said she has used this business' service in the past.
This review was collected via phone interview by Customer Research Inc.

DL
Derek L.
Schwenksville, PA
Lexus GX 470
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2017 Category: Service
Derek said he was happy with the service but their pricing could have been better.
This review was collected via phone interview by Customer Research Inc.

PT
Peter T.
Pennsylvania
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2016 Category: Service
Peter said the overall service was good but it wasn't perfect.
This review was collected via phone interview by Customer Research Inc.

GD
Gladys D.
Collegeville, PA
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2016 Category: Service
Gladys said she had some questions on the service of her vehicle and she had to wait a couple days for answers. She has been going there for several years and they are reasonable.
This review was collected via phone interview by Customer Research Inc.

SH
Sandra H.
Skippack, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2016 Category: Service
Spoke with Amanda. She said they were very satisfied with the service. Bob is a great person.
This review was collected via phone interview by Customer Research Inc.

WB
Wes B.
Harleysville, PA
Volkswagen New Beetle
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2016 Category: Service
Wes said this business has good service. They're a good local grown business and he'll continue to support them. He recommends the service.
This review was collected via phone interview by Customer Research Inc.

RT
Ronald T.
Schwenksville, PA
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2016 Category: Service
Ronald said he was a little bit disappointed with his experience with this business. They replaced his battery but did not reset the clock or any of the gauges. The battery replacement also affected the way the power window system works. He used to be able to press the button once on the front windows without holding it down, and the window would go all the way down but it no longer does this. He would not recommend this business at this time because of this recent experience as well as because the prices are high.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Lansdale, PA
Volkswagen Routan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2016 Category: Service
James said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Schwenksville, PA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2016 Category: Service
Daniel said this business has good service. It would be nice if the business is open later. Bob is a very friendly person.
This review was collected via phone interview by Customer Research Inc.

WN
William N.
Schwenksville, PA
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2015 Category: Service
William said they did a great job.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Schwenksville, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2015 Category: Service
Spoke with Chris. He said he was pleased with the service performed. It took two weeks longer than expected because the computer in the vehicle had to be sent out for programming. They did not get it right the first time, so they had to send it out again.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Harleysville, PA
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2015 Category: Service
Spoke with Kim. She said they were very polite and everything was great.
This review was collected via phone interview by Customer Research Inc.

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Paul H.
Harleysville, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/24/2014 Category: Service
Paul said the service was good and they did a good job. However, they were a little bit expensive.
This review was collected via phone interview by Customer Research Inc.