Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

629 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


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Denida S.
Skippack, PA
BMW X3
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2018 Category: Service
Denida said she got charged for nothing being done because the staff couldn't fix the part. She was charged anyways and doesn't understand why. She still doesn't have a brake light.
This review was collected via phone interview by Customer Research Inc.
Bob K. from Skippack Automotive Inc responded on 05/14/2018

This customer came in with water in her tail light.  the contacts in the light socket board were rusted away.  we attempted to repair the connections but they were too far gone.  Customer refused to purchase a new tail light assembly as needed.  Said she would find one herself.  She was charged for the time to attempt to repair the light socket and knew that the light did not work when she left.


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D.J. A.
Pennsylvania
Dodge Durango
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2016 Category: Service
D.J. said he went to a different facility, after coming to this business and he saved $1,700.
This review was collected via phone interview by Customer Research Inc.
Bob K. from Skippack Automotive Inc responded on 11/03/2016

This car came in for a over heating problem, we found the radiator was leaking & recommended replacement.  while the car was here we noticed that the left lower ball joint was loose in the control arm, and further inspection the right lower ball joint also had play in it as well as the right inner tie rod end.  the customer was given an estimate but declined any work.  Please contact Skippack Automotive with any questions.


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Ronald T.
Schwenksville, PA
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2016 Category: Service
Ronald said he was a little bit disappointed with his experience with this business. They replaced his battery but did not reset the clock or any of the gauges. The battery replacement also affected the way the power window system works. He used to be able to press the button once on the front windows without holding it down, and the window would go all the way down but it no longer does this. He would not recommend this business at this time because of this recent experience as well as because the prices are high.
This review was collected via phone interview by Customer Research Inc.

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Mary Y.
Saturn L300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2013 Category: Service
Mary said they took her vehicle in and did the work promptly.
This review was collected via phone interview by Customer Research Inc.

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Jaroslaw K.
Harleysville, PA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Spoke with Jaroslaw's wife. She said the staff was honest.
This review was collected via phone interview by Customer Research Inc.

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Susan S.
Collegeville, PA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Susan said she really liked the mechanic, he was knowledgeable and gave her a good deal.
This review was collected via phone interview by Customer Research Inc.

JP
Jose P.
Upper Gwynedd Township, PA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Spoke with Darlene. She said the employees were easy to work with. They explained the work. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

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Barry Z.
Schwenksville, PA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Barry said everyone was very polite and he appreciates the mechanic giving him some great suggestions.
This review was collected via phone interview by Customer Research Inc.

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Robert S.
Schwenksville, PA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Robert said they were quick at diagnosing the problem and getting the parts.
This review was collected via phone interview by Customer Research Inc.

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Roger C.
Schwenksville, PA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Roger said he always has a very good experience with Bob.
This review was collected via phone interview by Customer Research Inc.

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Christine C.
Skippack, PA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Christine said the place was fast, they took care of everything, and they were even done the same day.
This review was collected via phone interview by Customer Research Inc.

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Bobbi F.
Harleysville, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Bobbi said this business has a very good mechanic who makes good decisions.
This review was collected via phone interview by Customer Research Inc.

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Louella H.
Collegeville, PA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Louella said that the place was quick and explained everything that happened.
This review was collected via phone interview by Customer Research Inc.

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Woody C.
Collegeville, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Woody said the business provides an excellent service. He said he has been taking his vehicle here for 20 years and will not go anywhere else. The staff is great and honest.
This review was collected via phone interview by Customer Research Inc.

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Anne D.
Schwenksville, PA
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Anne said that the place had very good service.
This review was collected via phone interview by Customer Research Inc.

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Eileen P.
Collegeville, PA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Eileen said that Bob is an excellent mechanic, keeps a very neat facility, and is very organized.
This review was collected via phone interview by Customer Research Inc.

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Bob M.
Skippack, PA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Spoke with Jeanette. She is very pleased with the business. She can call the business anytime and get in quickly for service.
This review was collected via phone interview by Customer Research Inc.

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Tony B.
Lansdale, PA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Tony said this facility made the effort to schedule him for service, they did good work, and were very accommodating.
This review was collected via phone interview by Customer Research Inc.

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Bill S.
Collegeville, PA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Bill said that Bob is a really good guy. The business is good and so is the work. The customer service is nice.
This review was collected via phone interview by Customer Research Inc.

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Brad Y.
Skippack, PA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Brad said the service was good.
This review was collected via phone interview by Customer Research Inc.