Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

576 Reviews

100% Would Recommend
Latest Review 9 months ago

Reviews


MW
Micheal W.
Douglasville, GA
Chevrolet Cobalt
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/13/2015 Category: Service
Michael said it was a bunch of things. He was told they were not able to look at his vehicle until the next day. He received a call first thing in the morning and was told they were not able to look at his vehicle because they were short handed. Another call was received the next morning and he was told they found other things wrong. Overall, he feels he's getting the runaround and he doesn't understand what's happening. The bushings were broken and that was what was needed to be fixed. They fixed them and found out the tire rods were bad. He wouldn't recommend this business because he didn't have a good experience and he wouldn't want someone else to have a bad experience.
This review was collected via phone interview by Customer Research Inc.

KH
Kent H.
Smyrna, GA
Isuzu Rodeo
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2015 Category: Service
Kent said the business had a delay and they were not sure about the problem with the vehicle. It cost him a lot of time. He has recommended them to other people.
This review was collected via phone interview by Customer Research Inc.

DR
Dorsey R.
Powder Springs, GA
Toyota Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/15/2014 Category: Service
Dorsey said his change in his ashtray was missing when he got his vehicle back.
This review was collected via phone interview by Customer Research Inc.

TS
Timothy S.
Acworth, GA
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/05/2013
donuts or bagels
maybe provide a donut or bagel to your preffered customers????

ML
Mark L.
Hiram, GA
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2017 Category: Service
Mark said a friend recommended them. They did a good job and they came within $25 of what he expected it might cost. When he went to pay the guy was like a bump on a log. He'd like to see a smile when he hands his money over to someone for a service. The guy acted like he could do without his business. They did a great job and he will return. He'd like to have a good relationship with his automotive person just as he would with his doctor.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Hiram, GA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2016 Category: Service
Steve said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Marietta, GA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2016
As always great job!
First class Service!
Brought the truck in at closing time and had it back the next day!
Lower price than I was expecting so as always great job πŸ˜†πŸ˜†πŸ˜†πŸ˜†

GM
Greg M.
Hiram, GA
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2016 Category: Service
Greg said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CD
Carine D.
Powder Springs, GA
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2016
Great as usual, one small issue
Great service as usual, handled everything I had issues with and found some that I didnt know about at a great price! Only issue is the check airbag light has been on since I picked up the vehicle, probably a loose wire somewhere from the repairs, Im sure they will take care of it :) Recommended Hale highly to my Uber driver who took me to pick up the car!

SM
Steve M.
Hiram, GA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2016 Category: Service
Steve said no one is perfect, but they did a good job and they are great people.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Powder Springs, GA
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2016 Category: Service
David said the business was a little expensive but he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

NK
Nikki K.
Powder Springs, GA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2015
Honest & quick service
They are an honest mechanic. They were able to get my car fixed and ready for me in about a day. Only negative aspect is they forgot to return my message or to call me when it was done. I had called them and found out it was done.

VB
Victoria B.
Dallas, GA
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2015 Category: Service
Victoria said it took this business a few days to look at her vehicle because they had other vehicle's they had to fix before they could get to hers.
This review was collected via phone interview by Customer Research Inc.

MB
Martin B.
Hiram, GA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2014 Category: Service
Martin said the service was good.
This review was collected via phone interview by Customer Research Inc.

SR
Suzette R.
Powder Springs, GA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2014 Category: Service
Suzette said the facility got her in right away and everything went smoothly. She found her carpets covered in grease when she received the vehicle back from service.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Marietta, GA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2014 Category: Service
Mark said they did a good job and got his vehicle back quickly. He said their prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

SM
Shannon M.
Dallas, GA
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2014 Category: Service
Shannon said he likes the personal atmosphere at this business. John has always taken care of everything, however, there are employees at this business who are less attentive than John. He has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Hiram, GA
GMC Jimmy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2014 Category: Service
Doug said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

DS
Dorsey S.
Hiram, GA
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2014 Category: Service
Dorsey said he is still having the same problem he was experiencing prior to the visit. He is taking the vehicle back to have more work done. The mechanic has told him the noise is a little different now.
This review was collected via phone interview by Customer Research Inc.

LR
Lloyd R.
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2014 Category: Service
Lloyd said he was happy with his business and the work they did.
This review was collected via phone interview by Customer Research Inc.

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