Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

637 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago

Reviews


MB
MIKE B.
Weymouth, MA
Toyota Camry
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2018
Not a complainer
I have been there many times since I moved to Weymouth in 2002. I have had five or six different vehicles in for service there. They have always done exemplary work. I have never complained about any work they have done nor have had any reason to. There have never been any callbacks. This cabin air filter nonsense is a well known scam in the auto business. I understand flat rate fees. They get you for $52 total for a $12 filter that I didn’t ask anyone to check or replace. I’m surprised that they stoop this low. The tranny fluid needs replacing why didn’t they do that? What about a radiator flush? You usually get this sort of stuff at Jiffy Lube.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/02/2018
Sad ending
Been coming here for years. Came in for a lube oil and filter.also needed a sticker. Walked out with a bill for $168. Upon review of the bill, I noticed a charge for $39 dollars for changing a cabin air filter. I asked who told you to change the cabin air filter. She replied it’s just something that we do. I went back the next business day and the owner got irate. I told him nobody asked them to check or replace anything but the oil filter. They lost a loyal customer over $39. (Check YouTube for replacement of your cabin air filter. It’s a 3 minute job dropping the glove box out of the way.) don’t fall for this scam. It’s not part of any sticker inspection
Marian D. from All Make Auto Care Inc responded on 04/02/2018

Mr. Barreda came into the shop on 3-30-2018 for an oil change and a inspection sticker. Mr. Barreda was waiting in the waiting room and was told it was going to be a little bit longer because he needed a cabin air filter and it had to be ordered.  When the filter arrived Mr. Barreda paid the bill and we showed him his old filter to which he stated " Well I guess I got my money out of that one" Here at All-Make we do not just change your oil. We go through the vehicle completely and make sure you will not be back to the shop one week later with other issues and if Mr. Barreda did not want the cabin air filter he could of just told me while he was waiting that he did not want it and I would have just sent it back to the store.  Our invoice computer gives us the labor we don't just make it up ourselves. Mr. Barreda has been here 7 times total since 2013 and always complaining and never satisfied.  His remarks after the second sentence are all false. Nobody told Mr. Barreda the filter was part of the sticker. It's maintenance and the sticker was done first.

Not quiet sure what we did wrong???? but I guess going that extra mile doesn't work for everybody!!!!!!!!!!!!

Marian D. from All Make Auto Care Inc responded on 04/05/2018

Mr Barreda you still didn't answer any of the questions. Instead of going through this childish behavior why didn't you just say you didn't want the cabin air filter?


WD
William D.
Hingham, MA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
William said the staff at the business were great and they do a good job.
This review was collected via phone interview by Customer Research Inc.

DE
Donna E.
Weymouth, MA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Donna said the mechanic was knowledgeable and also pleasant to work with. The work was done in a timely manner and it was also done for a good price.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
South Easton, MA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
John said the service was good at this business. He had no hassles.
This review was collected via phone interview by Customer Research Inc.

LM
Leslie M.
Hanover, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Leslie said they are honest, trustworthy and do a great job. She also said they are convenient.
This review was collected via phone interview by Customer Research Inc.

CJ
Cagwin J.
Hingham, MA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Cagwin said the technicians provide great service and were really fast. The technicians were really helpful.
This review was collected via phone interview by Customer Research Inc.

JO
Jim O.
Hingham, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jim said the business was honest and had good quality workmanship.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Hingham, MA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Kathryn. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AA
Aicha A.
Weymouth, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Spoke with Fladio. He said they always do a really good job. They are fast. There are never any issues afterwards. They've used this business for almost 3 years.
This review was collected via phone interview by Customer Research Inc.

WN
WILLIAM N.
Weymouth, MA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Great and timely service
Marion and his staff went out of their way to fix my son’s truck and make it safe to drive it to Canada to help my father in law. Time was of the essence and they delivered. Thanks!

JI
John I.
Quincy, MA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Marshfield, MA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Michael said they know what they're doing. The staff are very thorough.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Weymouth, MA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Brian said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

ML
Marion L.
Weymouth, MA
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Marion said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

YU
Yonca U.
Hingham, MA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Yonca said she received good service from this business.
This review was collected via phone interview by Customer Research Inc.

LH
LARRY H.
Pembroke, MA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
As always All Make Auto dose a great job on my car I trust there work, there shop is always clean and the waite room is alas very clean while for work to be done
I have been doing business with All Make Auto for 24 years

CL
Christina L.
Weymouth, MA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Christina said the staff got her vehicle in on time and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MD
Micheal D.
Hingham, MA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Micheal said they have always done a good job and they are able to get the work completed quickly.
This review was collected via phone interview by Customer Research Inc.

PR
Paula R.
Hull, MA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Paula said that the staff was very quick, they called and explained the issues and gave her options to fix them. It was a positive experience, the price was very reasonable and she felt like she could trust them.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Hingham, MA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Brian said that he feels like they always do a good job, they are knowledgeable and timely.
This review was collected via phone interview by Customer Research Inc.

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