Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

677 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 7 days ago

Reviews


MB
MIKE B.
Weymouth, MA
Toyota Camry
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2018
Not a complainer
I have been there many times since I moved to Weymouth in 2002. I have had five or six different vehicles in for service there. They have always done exemplary work. I have never complained about any work they have done nor have had any reason to. There have never been any callbacks. This cabin air filter nonsense is a well known scam in the auto business. I understand flat rate fees. They get you for $52 total for a $12 filter that I didn’t ask anyone to check or replace. I’m surprised that they stoop this low. The tranny fluid needs replacing why didn’t they do that? What about a radiator flush? You usually get this sort of stuff at Jiffy Lube.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/02/2018
Sad ending
Been coming here for years. Came in for a lube oil and filter.also needed a sticker. Walked out with a bill for $168. Upon review of the bill, I noticed a charge for $39 dollars for changing a cabin air filter. I asked who told you to change the cabin air filter. She replied it’s just something that we do. I went back the next business day and the owner got irate. I told him nobody asked them to check or replace anything but the oil filter. They lost a loyal customer over $39. (Check YouTube for replacement of your cabin air filter. It’s a 3 minute job dropping the glove box out of the way.) don’t fall for this scam. It’s not part of any sticker inspection
Marian D. from All Make Auto Care Inc responded on 04/02/2018

Mr. Barreda came into the shop on 3-30-2018 for an oil change and a inspection sticker. Mr. Barreda was waiting in the waiting room and was told it was going to be a little bit longer because he needed a cabin air filter and it had to be ordered.  When the filter arrived Mr. Barreda paid the bill and we showed him his old filter to which he stated " Well I guess I got my money out of that one" Here at All-Make we do not just change your oil. We go through the vehicle completely and make sure you will not be back to the shop one week later with other issues and if Mr. Barreda did not want the cabin air filter he could of just told me while he was waiting that he did not want it and I would have just sent it back to the store.  Our invoice computer gives us the labor we don't just make it up ourselves. Mr. Barreda has been here 7 times total since 2013 and always complaining and never satisfied.  His remarks after the second sentence are all false. Nobody told Mr. Barreda the filter was part of the sticker. It's maintenance and the sticker was done first.

Not quiet sure what we did wrong???? but I guess going that extra mile doesn't work for everybody!!!!!!!!!!!!

Marian D. from All Make Auto Care Inc responded on 04/05/2018

Mr Barreda you still didn't answer any of the questions. Instead of going through this childish behavior why didn't you just say you didn't want the cabin air filter?


FH
Fred H.
Weymouth, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Fred said the service was great.
This review was collected via phone interview by Customer Research Inc.

KL
Kenneth L.
Weymouth, MA
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019 Category: Service
Kenneth said the business provides very good service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Pembroke, MA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
John said that the place was awesome.
This review was collected via phone interview by Customer Research Inc.

FC
Frank C.
Hingham, MA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Frank said they gave him great customer service and everything was great.. He is very happy with them.
This review was collected via phone interview by Customer Research Inc.

GL
GEORGE L.
Weymouth, MA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Outstanding service
I have used them for years and never had had a problem with the service. Marion and his crew are very knowledgeable about the cars they fix and I have had a few over the years.

DS
Dolores S.
Hingham, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Delores said the business gave her a full explanation of the problem. They had a sense of balance and sense of humor. They delivered at a fair price.
This review was collected via phone interview by Customer Research Inc.

CG
Cj G.
Hull, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Cj said they were just very personable. They were friendly. Also they performed the service very quickly.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Weymouth, MA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
George said everything is find and dandy, his vehicle is running good.
This review was collected via phone interview by Customer Research Inc.

KW
KATIE W.
Weymouth, MA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Emergency fix
Allmake is great. Had something go terribly wrong with my jeep and they were able to fix it in only a few days. Quick service, realistic quote, and the mechanic himself called me to explain the situation. Very satisfied.

SL
SANDRA L.
Hingham, MA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Good friendly service at good price
Second time having car serviced at All Make. on both occasions was given clear description of problem and car was fixed quickly. Price was reasonable both times. Personnel were friendly both times. Didn't run into any issues I have had at other places where they find things to fix.

CM
Colleen M.
Weymouth, MA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Colleen said the serviced has always been quick, efficient and accurate.
This review was collected via phone interview by Customer Research Inc.

MS
MARTEN S.
Hingham, MA
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
All Make is The Best
All Make fixed my car again. It felt funny so I brought it in to find that the wheel was almost falling off. The totally fixed the problem in one day. Thanks again All Make, we would never go anywhere else.

KB
Kathryn B.
Stoughton, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Kathryn said the business was quick and did great work at a good price. The customer service was very nice.
This review was collected via phone interview by Customer Research Inc.

TM
TIMOTHY M.
Weymouth, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Great service,reasonable price.
I've been taken my cars to all make for over 10 years,always upfront and most of all, they fix my car.Thanks All make

JS
JENNIFER S.
Hingham, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Awesome.
I always recommend All Make to all my friends. They are always accommodating and honest and are always reasonably priced. Their work on all 3 of our cars is always solid and the staff Is great. Highly recommend!

MP
MITCH P.
Hingham, MA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
I needed service and great service was delivered
Last minute need/request for charging system load test and new battery (battery had died and needed jump start. Called Sandra, dropped the car and later that afternoon the car was good to go. Marian also took the time to give me an honest assessment of some issue that he found with the suspension. Outstanding service.

PS
Paul S.
Hingham, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Paul said he has been with the business for a long time. He said the business is top notch.
This review was collected via phone interview by Customer Research Inc.

LM
Louis M.
Weymouth, MA
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Louis said that the place was very good.
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
Braintree, MA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Don said he has a long history with the business, they do a good job and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

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