Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

443 Reviews

98% Would Recommend
Latest Review 20 days ago

Reviews


LC
Linda C.
Cartersville, GA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Linda said they always take good of their customers. They are honest and give the customer a choice of having the service done. They explain what is wrong. They do really good work, and the price is reasonable.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Georgia
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
James said they always gave him good service and fair prices.
This review was collected via phone interview by Customer Research Inc.

ML
Mark L.
Georgia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Mark said he has been going to this business for years. His company uses this business for their fleet service. It is the best service around.
This review was collected via phone interview by Customer Research Inc.

JA
Jay A.
Georgia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jay said the staff was great and that they did a good job.
This review was collected via phone interview by Customer Research Inc.

PH
PEGGY H.
Cartersville, GA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Best Place EVER!
They are the BEST! Honest, friendly and will keep you informed on what's going on. They also took me to work and brought it back to me. I highly recommend Matthew's.

CB
Charles B.
Georgia
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Charles said the service was good. The employees treated him nicely. He was pleased with his service.
This review was collected via phone interview by Customer Research Inc.

FM
Francis M.
Georgia
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Francis said the business did a good job and they also had a very nice staff.
This review was collected via phone interview by Customer Research Inc.

MJ
Marilynn J.
Georgia
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Marilyn said they are always fair with her. She appreciates their honesty as well as their craftsmanship. They looked up the information for what she needed done and gave her a fair price. They're polite, do not up sell and explain things to her. The service overall is hard to find. She appreciates their service.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Georgia
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Frank said that the staff at the facility do excellent work. They are very professional and if he has a problem he comes in and Rex always makes it right. He has had work done there before and he is always satisfied.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Kennesaw, GA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Jim said the mechanics are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

GB
Gail B.
Georgia
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Spoke with Peter. He said the quality of work is superior and he wouldn't take his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

JP
Johnny P.
Georgia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Johnny said he was very satisfied with what this business did. They were very nice.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Georgia
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Wayne said the employees were good.
This review was collected via phone interview by Customer Research Inc.

PF
Payton F.
Georgia
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Payton said the mechanic did an amazing job.
This review was collected via phone interview by Customer Research Inc.

RG
Russell G.
Georgia
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Russell said the staff did what he needed to have done.
This review was collected via phone interview by Customer Research Inc.

DD
Dave D.
Georgia
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Dave said the business was very up front and he is happy with them.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Cartersville, GA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Nick said he's been doing business with them for years and he brings his company vehicles in.
This review was collected via phone interview by Customer Research Inc.

BM
Benny M.
CARTERSVILLE, GA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Benny said the business had the machine to do the work properly. It's a good facility to use.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Cartersville, GA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
John said the business provided good service, and that he goes there for all his vehicle's needs.
This review was collected via phone interview by Customer Research Inc.

MW
Maxine W.
Georgia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Maxine said she was extremely satisfied. The staff were really nice and answered all of their questions. They told them some things they weren't aware of.
This review was collected via phone interview by Customer Research Inc.