Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

471 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


A
Angelique
Rolling Meadows, IL
Mercedes-Benz Sprinter
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/22/2017 Category: Service
Angelique said she took her vehicle to the business for general service and an oil change. When she got her vehicle back, the service light was on and she's been having problems ever since. She has to take the vehicle somewhere else.
This review was collected via phone interview by Customer Research Inc.

DM
Darren M.
Georgia
Chevrolet Silverado
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/27/2016 Category: Service
Darren said the business had his vehicle for 8 months, his vehicle was sitting for a while and he wanted to have it looked at and make sure that everything was in working order, but when he got it back the vehicle it had a broken front differential. He took his vehicle to another business to have the work done.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Georgia
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/28/2015 Category: Service
Michael said this business was not able to fix his vehicle. He would not recommend them to others because of this reason.
This review was collected via phone interview by Customer Research Inc.

JJ
Jacob J.
Georgia
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/14/2015 Category: Service
Jacob said the quality of the welding done was not as good as he expected and the charge for the service was $80 more than what was estimated. He would not recommend them based on this visit.
This review was collected via phone interview by Customer Research Inc.

HB
Heather B.
Georgia
Mitsubishi Montero
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2014 Category: Service
Heather said she dropped her vehicle off on the first of December and she did not get it until the sixteenth. There was a mechanic there that would not return her calls. However, the manager was really nice and he returned her calls. Overall, she still would not recommend this business due to this experience.
This review was collected via phone interview by Customer Research Inc.

AT
AARON T.
Dodge Sprinter
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/20/2014
Oil Change
Service is goodI think doubling the cost of oil is excessive. I may have to look for an alternative place to get my oil changed.

CM
Cathy M.
Rydal, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2014
Rip off
Took my car in a mysterious noise I was concerned about. $2500.00 and several weeks later got the vehicle back. 6 days later the motor blew up. Matthews towed it back, ignored us for two weeks only to arrive at a verdict that it was our fault for driving it. How dare we?????? Feeling so majorly screwed over.

SP
Steve P.
Georgia
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/15/2014 Category: Service
Steve said this business had his vehicle for about 5 months and it was taken to a different business. Yet, he was charged for the service that was done at this business and still paid for the service that was done at the other business as well. He asked the owner of this business to give him a call and it hasn't happened yet. Due to these problems, he wouldn't recommend this business.
This review was collected via phone interview by Customer Research Inc.

KW
Katie W.
Georgia
Honda Accord
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/17/2013 Category: Service
Katie said this business did not fix her vehicle and they had it for a month. She said the guy told her they needed to take out the automatic start and the issue will be resolved, but it is still having the same issues. She will be contacting them to bring her vehicle back in at her earliest convenience. She said at this time she would not recommend this business due to reasons previously mentioned, but she might depending on the way they act when she brings her vehicle back in. She also mentioned they have nice workers.
This review was collected via phone interview by Customer Research Inc.

HM
HAROLD M.
Cartersville, GA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Great people good work
Good people good work friendly and knowledgeable. Tara and Rex are the best

TM
Tony M.
Cartersville, GA
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Tony said he has no problems with the business. Anytime he calls them they get the job done when they say it will be done.
This review was collected via phone interview by Customer Research Inc.

BB
Brent B.
Cartersville, GA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Brent said the business provides good work with great people.
This review was collected via phone interview by Customer Research Inc.

BM
Bobby M.
Taylorsville, GA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Bobby said the business has good service.
This review was collected via phone interview by Customer Research Inc.

TJ
Tronica J.
Georgia
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Tronica said the business was very friendly and did what was needed.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Canton, GA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Matt said they are always on time. Also get the job done.
This review was collected via phone interview by Customer Research Inc.

PH
PEGGY H.
Cartersville, GA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
The Best Ever
Matthews Garage is the absolute best place to get your car fixed. They are courteous, reliable and awesome people to work with. They will give you a quote and work with you. Very knowledgeable! I will be using them forever!

GL
GARY L.
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Very knowledgeable people.
This garage provides excellent service. I have used them for several years now and I am very satisified with their work.

RN
Roscoe N.
Adairsville, GA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Roscoe said he had no problems at this business.
This review was collected via phone interview by Customer Research Inc.

BP
Benny P.
Georgia
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Benny said the mechanic fixed the problem and he has the tools to do so.
This review was collected via phone interview by Customer Research Inc.

LC
Linda C.
Cartersville, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Linda said the business has done work for the family for generations. They diagnosis the issues and keep them aware of the progress they are making with the vehicle. The customer service is very friendly and she appreciates everything they do.
This review was collected via phone interview by Customer Research Inc.