Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1026 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.33333/5Overall Rating 3.33333/5Overall Rating 3.33333/5rating 3.33333rating 3.33333
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


LF
LAMINE F.
Portland, OR
Isuzu Trooper
Verified Customer
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08/21/2019
My clogged EGR flow totally restored.
I came with a bad EGR flow detected by DMV technicians in three consecutive visits which my vehicle did not pass. A friend recommended me to Brian. He tested the EGR system, found out what was wrong and explained to me in easy to understand words all I wanted to know. The problem was so serious that it took him two days to fix it: a lot of hard work. From now on, for anything I need to keep my car in better working conditions, I 'll refer to A-1 Automotive. Thank you Brian, for a job well done.

Verified Customer
Troutdale, OR
Lexus ES 300
Verified Customer
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08/18/2019
Professional, knowledgeable, and honest
The only place I take my vehicles for anything is A-1. Not only do they do great work on the vehicles, but they always treat us with respect.

Verified Customer
Portland, OR
Subaru Outback
Verified Customer
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08/16/2019
Great service
Excellent service. Friendly and professional staff. My car was repaired the same day, and for the fair price. I highly recommend these mechanics.

Verified Customer
Portland, OR
Toyota Matrix
Verified Customer
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08/15/2019
My Caretakers
My name is Indigo, but my owner sometimes calls me her pony, which I'm not, but who am I to argue. My owner has brought me to A-1 Automotive for check ups since I arrived in Portland from California. I was a special order, which is why I was brought here. I was a baby (assembled 2007) with about 16 miles to my name. I'm 12 years old now with a bit over 182 thousand miles.( I know my owner does drive a bit) I have such a delightful experience at A-1. Sometimes I even get to go up and down on the lift. (I'm sure my owner would love to that, but hahaha it's only for cars) The technicians are all so wonderful to me and they don't mind I listen in on their conversations.( which I would never repeat) The entire crew at A-1 is so efficient, my check ups aren't to long ( even though there are times I'd prefer to hang out ) I'm so so lucky A-1 Automotive is the team that takes care of me. I tell you what, if my owner ever took me some place else I'd have no choice but to hit the super secret hidden driver seat ejector button. Thanks A-1

LP
LORI P.
Portland, OR
Dodge Dakota
Verified Customer
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08/08/2019
Excellent Service
Took my Dodge Dakota in to have the electric windows worked on. Brian could have called me and said all the window switches needed to be replace but he did not. There was some corrosion on them and they cleaned it up. All my windows are working great now.

A-1 provides excellent customer service and goes the extra mile for their customers.

HA
HAROLD A.
Portland, OR
Chevrolet S-10
Verified Customer
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08/03/2019
Great
They always treat us very fair

Verified Customer
Portland, OR
Honda CR-V
Verified Customer
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08/01/2019
Check up for CRV
These guys were great! I went in to have my Honda CRV checked because of a knocking noise. They had me drop it off while they took a look. 2 hours later, they had contacted me and explained the situation, that it was just a loose bar. They fixed it and my car is running great. Honest, straight forward experts.

SD
SHELLY D.
Portland, OR
Volkswagen Jetta
Verified Customer
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07/28/2019
Awesome and trustworthy service!
Best service in the business! Fair rates and friendly fast service. You have our business for life.

RR
Robert R.
Portland, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Robert said the service provided by this business is good. He also said this business provides a good deal.
This review was collected via phone interview by Customer Research Inc.

LW
LAURIN W.
Portland, OR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Quality parts used. Quality work and service!
I love the people at A-1. The repairs are completed using quality parts by excellent mechanics. The customer service is so friendly. They are always ready to accommodate your needs. The very best part is A-1 is always honest!!!

BM
BLAKE M.
Monrovia, CA
Ford
Verified Customer
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07/24/2019
Excellent. Super knowledgeable, friendly, communicative and thorough
I used A-1 for a pre-purchase inspection of a truck and they were fantastic

WH
Wade H.
Gresham, OR
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Wade said that the staff is helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SH
STEVEN H.
Portland, OR
Nissan Xterra
Verified Customer
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07/18/2019
Great work and super friendly
These guys went the extra mile in customer service. Will be my permanent auto repair place from now on.

AJ
ALEXIS J.
Portland, OR
Toyota Corolla
Verified Customer
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07/18/2019
Excellent Service!
I generally dread taking my car into a repair shop, being a single blond woman, I automatically feel I need to be on my toes and do my research before going to a mechanic. When I walked into A-1, I immediately felt relaxed, what’s more, I had researched what price to expect to pay for what I thought was wrong, and was ecstatic when they told me a price that was $20 cheaper! Not because of the amount, but because I didn’t have to employ any dickering or be defensive to get charged what should be charged from the get go! That in itself is worth its weight in gold to me. The repairs were great, they didn’t recommend more expensive stuff to be done, and they finished the repair by end of day. I love this place!

TS
Tatiana S.
Portland, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Spoke with Demetri. He said he liked the service.
This review was collected via phone interview by Customer Research Inc.

TY
TENZIN Y.
Portland, OR
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Staffs are great
Staffs are great

CB
CAROL B.
Portland, OR
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Great Service!
Whenever we take one of our cars in to A-1, they give us an initial estimate. However, sometimes when they get into the job, they find that it's not as bad as we/they thought it would be. We go home with less expense & a car that is once again in tip-top shape. A lesser shop would just stick to the original estimate and not say a word. Not A-1! This was one of those times when we got a pleasant surprise from some great mechanics!

GC
GREG and BONNIE C.
Clackamas, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Great service
Great people and great service. Have been taking all our family vehicles to A 1 for many years.

JO
JUAN CARLOS O.
Portland, OR
Toyota Prius
Verified Customer
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07/13/2019
Great service, as usual!!
Once again, the A1 crew did an amazing job with my Prius!! Great service and so knowledgeable. Thank you!!

KR
KEVIN R.
Portland, OR
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Awesome team
great service in a timly manner with fair pricing