Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1014 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.33333/5Overall Rating 3.33333/5Overall Rating 3.33333/5rating 3.33333rating 3.33333
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 36 minutes ago

Reviews


SH
STEVEN H.
Portland, OR
Nissan Xterra
Verified Customer
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07/18/2019
Great work and super friendly
These guys went the extra mile in customer service. Will be my permanent auto repair place from now on.

AJ
ALEXIS J.
Portland, OR
Toyota Corolla
Verified Customer
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07/18/2019
Excellent Service!
I generally dread taking my car into a repair shop, being a single blond woman, I automatically feel I need to be on my toes and do my research before going to a mechanic. When I walked into A-1, I immediately felt relaxed, what’s more, I had researched what price to expect to pay for what I thought was wrong, and was ecstatic when they told me a price that was $20 cheaper! Not because of the amount, but because I didn’t have to employ any dickering or be defensive to get charged what should be charged from the get go! That in itself is worth its weight in gold to me. The repairs were great, they didn’t recommend more expensive stuff to be done, and they finished the repair by end of day. I love this place!

TS
Tatiana S.
Portland, OR
Ford F-150
Verified Customer
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07/16/2019 Category: Service
Spoke with Demetri. He said he liked the service.
This review was collected via phone interview by Customer Research Inc.

TY
TENZIN Y.
Portland, OR
Honda Civic Coupe
Verified Customer
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07/15/2019
Staffs are great
Staffs are great

CB
CAROL B.
Portland, OR
Kia Soul
Verified Customer
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07/15/2019
Great Service!
Whenever we take one of our cars in to A-1, they give us an initial estimate. However, sometimes when they get into the job, they find that it's not as bad as we/they thought it would be. We go home with less expense & a car that is once again in tip-top shape. A lesser shop would just stick to the original estimate and not say a word. Not A-1! This was one of those times when we got a pleasant surprise from some great mechanics!

GC
GREG and BONNIE C.
Clackamas, OR
Toyota Camry
Verified Customer
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07/15/2019
Great service
Great people and great service. Have been taking all our family vehicles to A 1 for many years.

JO
JUAN CARLOS O.
Portland, OR
Toyota Prius
Verified Customer
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07/13/2019
Great service, as usual!!
Once again, the A1 crew did an amazing job with my Prius!! Great service and so knowledgeable. Thank you!!

KR
KEVIN R.
Portland, OR
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Awesome team
great service in a timly manner with fair pricing

MC
MICHAEL C.
Happy Valley, OR
Toyota Tercel
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Outstanding, Honest and beyond friendly service every visit
These guys always do a phenomenal job every time. They are always friendly and courteous. You always feel like they treat with you respect and care. They always take the time to break down the specific condition of your vehicle, and help you forecast what needs to be done or will need to be done. Their work is unsurpassed. They are honest and don't BS you. You let them know what you want and they do it, no extra or redundant services are "recommended" for you. Their prices are always fair. One of the few if not only shops you can trust beyond reproach. Check them out, you won't be disappointed.

JO
JULIE O.
Portland, OR
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Best customer service - EVER!
Couldn't be happier with A-1 Automotive, not only because it's close to my house, but they are the most honest people around and I've been through a mechanic or two! Never feel being taken advantage of just because I'm a female and don't know much about cars! Thanks A-1!!

KL
KELLY L.
Portland, OR
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Awesome employees
Always honest and friendly

RB
Rob B.
Portland, OR
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Rob said the staff gave good service. He said overall it was awesome.
This review was collected via phone interview by Customer Research Inc.

CP
CHRISTINA P.
Portland, OR
Jeep Grand Cherokee
Verified Customer
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07/02/2019
Quality service
It was my first time at this auto shop. I was updated of the work that needed to be done on my jeep. They are extremely nice as well. Will definitly be returning with any other problems.

WS
WAYNE S.
Portland, OR
Honda CR-V
Verified Customer
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06/28/2019
Thank you
Thank you guys for getting my car back on the road again. Appreciate your friendliness and helpfulness. I also appreciate you keeping the price reasonable. I will try to send my friends your way. Thank you again.

JH
JIM H.
Portland, OR
Hyundai Santa Fe
Verified Customer
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06/21/2019
good service
friendly good service at a fair price

MC
MICHELLE C.
Portland, OR
Chevrolet Malibu
Verified Customer
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06/20/2019
AMAZING!!!
Everyone there was so nice and friendly. I thought I it was going to cost an arm and a leg to get my vehicle fix, and that I would be haggled into buying something I really didn't need for my vehicle, but nope they were straight forward and very honest. This is by far hands down the best automotive place to go to.

RC
RACHEL and ADAM C.
Clackamas, OR
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
A-1 is Trustworthy
A-1’s team is trustworthy - you can count on them to do the work that needs to be done to get your car in tip-top shape and they won’t try or over-sell you on parts or services. I feel so grateful to know that they are there to help if anything goes wrong with our cars.

DC
DAVE C.
Portland, OR
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Helped me out of a jam
I originally took my truck to a Ford dealership (big mistake) to work on a squeak in the right front of my truck. Ford would not work with my aftermarket warranty company so I called Brian @ A1 Auto for help. Ford had my truck for thee weeks and Brian had it done and returned to me within four days. I am NOT going back to the dealership again. Thanks A1 Team, you are the BEST!!!

MB
MIKE B.
Portland, OR
Mazda CX-5
Verified Customer
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06/10/2019
Gratitude
I couldn’t be happier to have A-1 in my neighborhood. As usual, I recently received great service from the beginning of discussing my need for new brakes and tires, through installation, and then a follow up repair. I always feel welcomed, well listened to, and informed. Thank you A-1!

MH
Mike H.
Portland, OR
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Mike said that the place always looks out for him, they are reasonable and they do the job.
This review was collected via phone interview by Customer Research Inc.