Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

150 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
Altadena, CA
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019
Good and fast service
Good place

GB
Gary B.
Pasadena, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Great Service
We have been going there about 35 years and have always been completely satisfied!! Art is so efficient and professional and always does great work!! He is also so friendly and like family to us! He always does what is necessary!!

DG
Darrell G.
South Pasadena, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Friendly, Professional service
Art and Omar are very knowledgeable when it comes to General Motors. The shop has a small-town feel. And I feel comfortable leaving my car there. Knowing I will receive the best service.

YC
Yessenia C.
Pasadena, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
GREATEST SERVICE EVER!!!!
Thank you for provididing professional and excellent service!!! My husband and I are finally excited that we have found a reliable GMC Dealer Auto Mechanic Establishment!!!
I brought in my Delani truck and runs great! My husband will be bringing in his Cadillac.
Thank you Art and his amazing TEAM!!!

EE
Eric E.
Canyon Country, CA
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2019
Knowledgeable
Art was great he found the problem on my 2001 chevy monte carlo SS. I had taken my car to a different mechanic who couldn't find the problem ..but Art did and so far the car seems to be running great....thanks Art....

RC
Renatta C.
Pasadena, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
The best place to have your car serviced
Spencer and Frye is honest. Dependable and they complete the jobs as quickly as they can. Art is also very accurate at how long a repair will take. I would not take my car anywhere else for service .

RB
Ron B.
Pasadena, CA
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Ron said that everything went fine at the place, he had no problems, and nothing to complain about.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pasadena, CA
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
08 Cadi
Great job is always wonderful service qualified technicians excellent customer service

CB
Carey B.
Palmdale, CA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Diagnostic Genius
Art simplys knows what he's doing the check engine light came on in my Chevy S10 I've taken it to two other area shops with neither shop correctly identifying the problem Art (Spence and Frye) callled me back within the hour pinpointing the problem. Thanks Art

PT
Peter T.
Altadena, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Brake work
Art quickly received my car for service.

KK
Karen K.
Altadena, CA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
You should come here
Super fast service. They’ve given me a ride home lots of times. Very thorough in maintaining my vehicles. Been going here for years. Art and Omar are always friendly and helpful.

MH
Mark H.
Altadena, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Best mechanics in town
Had a thermostat replaced on the wife's HHR as always the job was done right the first time no come back. Thanks to everyone at Spence and Frye.

RC
Renatta C.
Pasadena, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Quality and Integrity
I believe this is an honest establishment in all aspects of automotive repairs from the diagnostics to the workmanship. This is very important when you have an older car as I do. The work is done as quickly as possible and they finish when they said the would be finished . I would not take my car anywhere else.

KR
Kirby R.
Arcadia, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Another great experience
I went to a Mercedes dealer and they quoted about $1,600 for one front strut. Art and his group of amazing mechanics did BOTH front struts for over $300 less than the quote for just one. I am very satisfied with the work.

WE
Weston E.
Pasadena, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Weston said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

EB
Ernie B.
Arcadia, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Honest and Fair
I have had my cars cared for by Spence and Frye for 25 years. Art is knowledgable, professional and fair. He has been in the business since auto shop at PCC...
Auto Shop.... what a thought. My cars range from a 1956 Ford F100 to a 2014 Suburban, and have included foreign makes over the years. I could not be happier with Spence and Frye.

Verified Customer
South Pasadena, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Good work and good advice
Spence & Frye always provides me with information as to whether it is necessary to fix/replace something or wait. I have come to trust their advice.

MH
Mark H.
Altadena, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Best mechanics in town
I recommend them to anyone needing a car or truck repair great job guys!

NC
Niko C.
Pasadena, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
2001 silverado owner
Great honest service and work.

EA
Ethan A.
Altadena, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Ethan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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