Florida State Auto Repair

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

75 Reviews

99% Would Recommend
86% Business Response
Latest Review over 4 years ago

Reviews


MS
Marcy S.
Havana, FL
Toyota Tacoma
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/20/2013 Category: Service
Marcy said the business overcharged her. She was charged $344.14 for an alternator. She would not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Florida
Jeep Wrangler
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2014 Category: Service
John said they did not close his hood properly when he left the business.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 02/03/2014

John you should have come back and I would have fixed it at no charge.

Dan
FSAR


RC
Reveca C.
Tallahassee, FL
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2014 Category: Service
Reveca said this business is a little expensive.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 03/06/2014

Thanks for the review Reveca

Dan
FSAR


CP
Christopher P.
Tallahassee, FL
Infiniti G20
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2014 Category: Service
Christopher said the repair took longer than expected due to having a problem getting the part.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 02/17/2014

Thanks for the review, yes we had problems getting the parts because of the snow storm that closed I-10, Sorry again

Dan
FSAR 


JH
Jake H.
Tampa, FL
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2013 Category: Service
Jake said everything was alright, but he had to bring the vehicle back in.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 11/08/2013

Thanks Jake for the review

Dan
FSAR


MS
Mike S.
Tallahassee, FL
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2013 Category: Service
Mike said there has been a problem with the air conditioning since the repairs, so he is going to bring his vehicle back to the facility.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 11/08/2013

Thanks Mike for the review all you need to do is make time to bring it back to me.

Dan
FSAR


SA
Sharron A.
Tallahassee, FL
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2013
The Service
Dan and his assistant has always been assertive, professional and kind
Dan I. from Florida State Auto Repair responded on 11/08/2013

Thanks Sharron for the review

Dan
FSAR


MB
Maria B.
Tallahassee, FL
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2013 Category: Service
Maria said they always get her right in, and if there are any problems with the last service, they fix it without charging.
This review was collected via phone interview by Customer Research Inc.

DW
Defarius W.
TALLAHASSEE, FL
Nissan Armada
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2013 Category: Service
Defarius said they tried to overcharge him for his fuel pump.
This review was collected via phone interview by Customer Research Inc.

WH
Willie H.
Tallahassee, FL
Ford Crown Victoria
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2013 Category: Service
Willie said they towed, diagnosed, and fixed his vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 07/01/2013
Thanks Willie, see you in the future.

DW
Don W.
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2013 Category: Service
Don said the service was quick and they got him in and out.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 06/21/2013
Thanks Don we try our best to get everyone out as quick as possible.

BB
Brittany B.
Tallahassee, FL
Mercedes-Benz C240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2014
great personality and services of employess
I have always had a great service when visiting florida state auto repair

AG
allen g.
Tallahassee, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2014
new customer!
Came in today and they were honest, friendly , and know their stuff! Reasonably priced as well!

SC
Salomon C.
Tallahassee, FL
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014 Category: Service
Salomon said the service was great and the personnel are great people.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 04/02/2014

Thanks Salomon see you at the next service.

Dan
FSAR


EB
Eugene B.
Tallahassee, FL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014 Category: Service
Eugene said the service was great and the customer service is always good.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 04/02/2014

Thanks Eugene hope to see you on your next service.

Dan
FSAR


RN
Ryan N.
Tallahassee, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Ryan said this business was able to work with him on the price and they got the job done fast.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 03/26/2014

Thanks Ryan

Dan
FSAR


LG
larry g.
Tallahassee, FL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2014
friendly, no nonsense affordable service
Very helpful. Dan and his crew identify problems and offer affordable options. We appreciate how they don't try to sell you what you don't need and the honesty behind the service. We'll be back!
Dan I. from Florida State Auto Repair responded on 03/26/2014

Thanks Larry

Dan
FSAR


MD
Michael D.
Florida
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2014 Category: Service
Michael said they always get him in right away and get the work done quickly. They do a good job and at a reasonable rate.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 03/26/2014

Thanks Michael see you again

Dan
FSAR


SH
Shandra H.
Infiniti FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Shandra said they have good service.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 03/26/2014

Thanks Shandra

Dan
FSAR


CA
Cookie A.
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Cookie said her service was very good.
This review was collected via phone interview by Customer Research Inc.
Dan I. from Florida State Auto Repair responded on 03/26/2014

Thanks Cookie

Dan
FSAR


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