By Efrain H. in Salem, OR
Miranda was very helpful and putting me in a Toyota Venza. It is suitable for my needs to go to work with fog lights and what not and also for my mother to do cars at very good height so she can get in and out Easy to her doctors appointment And thank you very much miranda you were very helpful !!
By Efrain H. in Salem, OR
Miranda provided excellent customer service to me. I am extremely happy with your service very friendly very promptly filled out all the correct paperwork. I’m very satisfied.
By Efrain H. in Salem, OR
Miranda help me with the vehicle that I am extremely content with I purchased a Toyota Venza I am extremely satisfied with this vehicle. Multiple reasons fog lights are just the way the car is in the way it handles. Thank you so much miranda for your excellent service and friendly smile.
By Bret S. in Salem, OR
I stopped by on Thursday to inquire about used RAM trucks in inventory. I was shown several models but was uncertain about what I wanted to spend. Jeremy was great in answering my questions and listening to my needs. I returned today and asked about a 2020 on the lot with low miles. We drove that along with a Tundra. I was able to get the RAM with lower miles, three years newer, and $5000 less than a higher mileage Tundra. Also a Toyota Care extended Warranty, unlike the ones that call from India on a daily basis. I am pleased with the entire process. Jeremy and Nate were transparent and didn't play games.
By E M. in Astoria, OR
Easiest car buying experience I have ever had. I did have my own financing so I can't review that and I understand the financing onsite may be challenging. I walked in with my financing and had already set up some prior info. Pablo was super easy to work with, in and out in under an hour. They were honest that the price had even dropped since they last spoke with me. Never had a dealership be so honest and NO sales pressure. They were a pleasure to work with. If there was one thing to say they could work on, I did get price quotes from 3-4 different people there and they were all different. Just ask for a purchase order to get your pricing finalized and agreed on. I would buy from them again. Love my new car.
By Richard R. in Salem, OR
I just purchased a great used car from Capitol Toyota. First off the salesperson, Dustin Davis, was very personable, helpful & knowledgeable. No pressure and just let things progress naturally without trying to influence me with what I need or should do. The finance person, Carlos, while showing me all the available add ons to consider, never pressured me. He actually worked with me to offer a hugely reduced cost for an excellent warranty. All the staff there was very courteous & made the whole process go smoothly. My experience there was a 5.0 & would recommend them to others.
By Barbara W. in Colton, OR
Although no one I know enjoys the requisite dance between sales staff and the customer at a car dealership Joel Easton at Capitol Toyota was a pleasure. He repeatedly checked-in to make sure we were getting what we needed and wanted. His conversation was comfortable and relaxed. He would let us determine the next step by asking timely questions. He answered our questions with respect and If he didn’t know the answer, he checked with someone that did. Overall, the car buying experience was far better than I expected due to all the staff we encountered.
By Ron R. in Monmouth, OR
We recently shopped for a car at Capitol Toyota, and worked with Kristina Minahan. As the model and price we needed was unavailable, we weren't able to purchase there, but, in dealing with Ms. Minahan, we found the experience to be quite positive. Kristina Minahan is very professional, caring, honest, well informed and hard working. You would be well served to have Ms. Minahan be considered the face of your business. R. P. & Patty Roach
By Mari Anne G. in Salem, OR
Lee, thank you so much for your persistence and help in finding my dream car - Toyota Rav4 hybrid. You were very professional, personable and committed to finding me the right car. Plus you listened to me and helped me to get the right financing for my budget. (Thank you to Jonah too (in financing)). You also were cognizant of my time and I ended up at the train on time. I would recommend your services to anyone who wants a great car buying experience. Thank you.
By Julie T. in Salem, OR
My husband and I had a enjoyable experience test driving pickups with Scott King. He is a pleasant and knowledgeable sales person to work with. He answered all of our questions and gave us extra information to add to our knowledge base. We were very impressed with his knowledge about Toyota products. Scott continued to work with us after our purchase to make sure we knew how all of the features worked in our new pickup. I would definitely buy another vehicle using Scott King as our sales person.
By Kevin O. in Salem, OR
I first spoke with Mr. Torres on the telephone and through friendly conversation I found out Lee was 21 years of age. I was a bit nervous about lee due to his age. That was a big mistake . Lee was very friendly, professional and Toyota knowledgeable . I highly recommend future customers seek Mr. Torres out at capitol Toyota of Salem .
By Valerie L. in Salem, OR
Anthony was a pleasure to work with!
By Douglas H. in Salem, OR
I had the good fortune to have Anthony ask me if I needed help to find the vehicle that I needed. He got the golf cart and we around the lots of all three dealers. I was looking for a suv that would tow at least 5000 lbs.We found a 2012 Dodge Durango Citadel. Anthony told me it would tow at least 5000 lbs. It tows 7500 lbs.The SUV was perfect. It also had low miles. A problem was found and it was repaired in a a timely manor. Even during negotiations Anthony was a very calming force. We have had the vehicle a few days and are very happy. I would definitely use Anthony again for future purchases.
By Cheryl R. in Salem, OR
Leasing a car today at Capitol Toyota was a positive and gratifying experience. Krischen, the point person who helped me, is a good listener. He asked me what I wanted and needed in a car and then helped me find one with all the qualities I mentioned. He was very knowledgeable, answering all my questions about the car. He showed me several other vehicles, making sure I could decide which one I really wanted. He and all the staff I met during the process were friendly and easy to talk with, making the experience one I’ll remember with pleasure.
By Selina D. in Salem, OR
Went to Wilsonville the other day and they did not have much options there. So decided to head to Capital Toyota in Salem and they had way more options! As soon as I got there, a really wonderful gentleman name Kristian Chavez was able to help my father and I out right away! He was able to answer all of our questions and overall gave us the best experience ever. Today, I was able to purchase a 2019 Camry, all thanks to Kristian! Very great customer service and I look forward on coming back here in the future!!