Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

675 Reviews

99% Would Recommend
Latest Review about 1 year ago

Reviews


EB
Ed B.
Ypsilanti, MI
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2013 Category: Service
Ed said the mechanic is the best and the service was great.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Ann Arbor, MI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2013 Category: Service
Jeff said everything is still working.
This review was collected via phone interview by Customer Research Inc.

GM
Gabriel M.
Ann Arbor, MI
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2013 Category: Service
Gabriel said he had to take the vehicle back a couple of times. The first time he came in the repairs did not last. He said he does not know what the repairs were. The second time he came in there was anti-freeze leaking inside the vehicle. They were very friendly about fixing the problem.
This review was collected via phone interview by Customer Research Inc.

MH
Mathew H.
Ann Arbor, MI
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2013 Category: Service
Mathew said he was satisfied with his service experience.
This review was collected via phone interview by Customer Research Inc.

TF
Tracy F.
Ann Arbor, MI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2013 Category: Service
Tracy said the business is very good. She appreciates they kept her updated on the progress of the repairs and checked with her regarding cost before and during the service.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Ann Arbor, MI
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2013 Category: Service
Kevin said this business did what they needed to do. They did not do anything more.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2013 Category: Service
John said the personnel in the office and the mechanic were friendly. He appreciated that there was no charge for the little job he needed done.
This review was collected via phone interview by Customer Research Inc.

KP
Kathy P.
Ann Arbor, MI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2013 Category: Service
Kathy said the business did everything right and on time.
This review was collected via phone interview by Customer Research Inc.

JE
James E.
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2013 Category: Service
James said this business is thorough, helpful, and the best.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Ypsilanti, MI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2013
Great customer service
Reasonable prices without attempting to gouge with unnecessary repairs. Very friendly and prompt service.

DB
David B.
Ann Arbor, MI
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2013
Great service and good price
My air conditioning is working well after the service, and it was far less expensive than the dealer quote. By the way, I found one of yoru screwdrivers left in my car, and I will return it Monday.

MF
Michelle F.
Ann Arbor, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2013 Category: Service
Michelle said this business did an excellent job servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.

ES
Emily S.
Ann Arbor, MI
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2013 Category: Service
Emily said the mechanic was prompt and friendly. The business was able to get the vehicle in and out in a day. The business seemed honest and reasonably priced. She was very impressed.
This review was collected via phone interview by Customer Research Inc.

NM
Nancy M.
Ann Arbor, MI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2013 Category: Service
Nancy said her vehicle is doing fine. She went in with a problem that was impossible to reproduce, but they figured it out and fixed it. They were reasonable when she opted out of preventative maintenance because of how her vehicle is used. There was no high pressure. Everything they did, they did well.
This review was collected via phone interview by Customer Research Inc.

EJ
Erica J.
Munith, MI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2013 Category: Service
Spoke with Brian. He said the mechanic does good, honest work, and he appreciates him.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2013
Better then the Dealership
Great service, very professional and Brian has been my service advisor for several years. He will pinpoint potential problems that should be serviced quickly.

SM
Sudrashan M.
Ann Arbor, MI
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2013 Category: Service
Sudrashan said they were very accommodating and they did a good job. He said he was happy with them.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Ann Arbor, MI
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Jeff said this business did what they said they would do and he had no problems.
This review was collected via phone interview by Customer Research Inc.

JC
Julius C.
Ann Arbor, MI
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Julius said the staff provided a quick and satisfactory service.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Ann Arbor, MI
Plymouth Breeze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2013 Category: Service
Andrew said everything was fine and they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 641 - 660 of 675 in total