Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1970 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.7837832/5Overall Rating 4.7837832/5Overall Rating 4.7837832/5Overall Rating 4.7837832/5rating 4.7837832
Original
Overall Rating 2.2972941/5Overall Rating 2.2972941/5rating 2.2972941rating 2.2972941rating 2.2972941
96% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


BR
Brandon R.
Birmingham, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Hyundai
Great customer service.
MARY H. from Jim Burke Hyundai responded on 09/09/2019

Thank you for taking the time to respond Mr. Renda! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Alabaster, AL
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
visit
excellent service
MARY H. from Jim Burke Hyundai responded on 09/06/2019

Thank you for taking the time to respond Ms. Jackson! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Excellent service!
In and out with no headaches. Well done.
MARY H. from Jim Burke Hyundai responded on 09/05/2019

Thank you for taking the time to respond Mr. Peters! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Mount Olive, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Brian is awesome!
Brian Christopher is always professional and courteous. Brian makes sure my repairs are completed efficiently and explains all the paperwork.
MARY H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Mr. Christopher! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

DH
Daisy H.
Tuscaloosa, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Great Service
A J was awesome in helping me to get what I needed for my car service. I would like to have all my appts set up with him PLEASE! &THANKS & my wait was NOT long always a +.
MARY H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Ms.Head!
We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

MA
Myra A.
Mc Calla, AL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
PEOPLE
The people are great, work was fast.
MARY H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Ms. Aldridge! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

GH
George H.
Pinson, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
In and out quick
They are on top of their game!
MARY H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Mr. Hughes! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

AS
Amy S.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
Good customer service
Eddie was very helpful and even brought my car back in for me since it was pouring rain.
MARY H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Ms. Schiwitz! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

MH
Martha H.
Birmingham, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
Personalized service!
They treat your car as if it were their own. A pleasant waiting area with free coffee/tea is provided or a driver will take you wherever you need to go.
MARY H. from Jim Burke Hyundai responded on 09/04/2019

Thank you for taking the time to respond Ms. Hurley! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

BG
Bernard G.
Birmingham, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Always great service!
Eddie is the best!
MARY H. from Jim Burke Hyundai responded on 08/27/2019

Thank you for taking the time to respond Mr. Gabis! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

PS
Peter S.
Mountain Brook, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Meets expectations
Personal treatment.
Good communication
RUSTY P., service manager from Jim Burke Hyundai responded on 08/27/2019
  1. thanks so much !
    we appreciate you
    hope you have a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com

MM
Mark M.
Pinson, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Efficient
Friendly, efficient service.
RUSTY P., service manager from Jim Burke Hyundai responded on 08/27/2019

thank you for taking time to respond
we appreciate you and look forward
to seeing you again

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com

MD
Marion D.
Fultondale, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Service advisor
Best service advisor Eddie Hicks
RUSTY P., service manager from Jim Burke Hyundai responded on 08/24/2019
  1. thank you so much
    we love Eddie
    he does a great job
    hope you have a great weekend

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com

Verified Customer
Selma, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Great Positive and Friendly Attitudes!
Great Employers with the absolute best attitudes! They got each of us in and out in no time!
MARY H. from Jim Burke Hyundai responded on 08/24/2019

Thank you for taking the time to respond Mrs. Fletcher! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

RW
Richard W.
Fultondale, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Quick and friendly service
Very quick and friendly staff.
MARY H. from Jim Burke Hyundai responded on 08/21/2019

Thank you for taking the time to respond Mr. Webster! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

ET
Elizabeth T.
Birmingham, AL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2019 Category: Service
Service
Location
MARY H. from Jim Burke Hyundai responded on 08/21/2019

Thank you for taking the time to respond Ms. Thompson! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

TF
Theodore F.
Birmingham, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
?
excellent customer service with Eddie Hicks
MARY H. from Jim Burke Hyundai responded on 08/20/2019

Thank you for taking the time to respond Mr. Fitzgerald! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

MH
Michael H.
Birmingham, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Top notch services
A.J. was really great! My Santa Fe is my only way around town. Instead of having to wait 3+ hours, in an amazing waiting area, AJ was very concerned about my disability and was able to get their shuttle to get me home and pick me up. Turns out they offer this as part of their 5 star service. I am so impressed. I won't be going anywhere else for my service needs.
MARY H. from Jim Burke Hyundai responded on 08/20/2019

Thank you for taking the time to respond Mr. Huff! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

LC
Latoya C.
Adamsville, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Car Service
I had a great experience with Jim Burke Hyundai Service Department.
MARY H. from Jim Burke Hyundai responded on 08/19/2019

Thank you for taking the time to respond Ms. Cosby! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

BT
Brady T.
Maylene, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
JORDAN COOK IS THE BEST EVERYTIME!
Jordan is the best everytime. True professional and looks out for the customer.
MARY H. from Jim Burke Hyundai responded on 08/16/2019

Thank you for taking the time to respond Mr. Thames! We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com