Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1896 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.7777778/5Overall Rating 4.7777778/5Overall Rating 4.7777778/5Overall Rating 4.7777778/5rating 4.7777778
Original
Overall Rating 2.2777819/5Overall Rating 2.2777819/5rating 2.2777819rating 2.2777819rating 2.2777819
96% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


Verified Customer
Pinson, AL
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Friendly Staff
The staff is always friendly. The cleanliness of the facility.

Verified Customer
Graysville, AL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
reliable
reliable service manager and floor personnel plus a quality product

Verified Customer
Birmingham, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Excellent Service
I am always greeted asa friend, and I always receive outstanding and quick, friendly service.

Verified Customer
Birmingham, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Customer Service
I had a good experience

Verified Customer
Birmingham, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019 Category: Service
Service
Eddie the service manager for my car is alwsys very helpful in making. Sure that I understand all maintenance that I am doing for and send a reminder when it time to bring my car in for service.

LW
Lisa W.
Birmingham, AL
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/06/2018 Category: Service
Not bad, could be better.
The service on my Ioniq was great, the facilities were clean and comfortable, except for one unmarked step-down hazard, but the communication from the service rep to me when the service took much longer than expected was unacceptable.

DT
David T.
Birmingham, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/06/2018 Category: Service
Acceptable
The issue were resolved on the vehicle just not in a timely matter.

Verified Customer
Birmingham, AL
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2018 Category: Service
“Required by law” but not really
I have always had good service here, but this last time was an exception. I was told that I was due to have my tires rotated and my cabin air filter replaced. I said that I would like to hold off on those things for a bit because I was really tight on money at the time and could not afford to do them. The man helping me with my service responded that they were required by law to rotate the tires and replace the cabin air filter if they noticed they were due, so he would go ahead and make sure that was done. I didn’t have a way to look it up at the time, but I did some research later and found that it was not actually required by law. They charged me about $125 that I really could not afford to do two things under the pretense of abiding by the law. I feel like I was cheated out of $125 that I really needed to use for other things this month. I do not think I will be going back to have my car serviced here again.

DH
Daisy H.
Tuscaloosa, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
service people you meet upon arrival
My time there was quicker and service rendered were great and no long wait!

MA
Myra A.
Mc Calla, AL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
GREAT PEOPLE
Service is fast, great people.

Verified Customer
Birmingham, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Easy and Helpful
I had my oil changed here and it was pretty quick. They also did a good job looking over my car and making recommendations fo future maintenance.

BW
Barry W.
Birmingham, AL
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Fixed quick
Jim Burke fixed my problem quickly and affordable and had me on my way in no time.

RT
Rebecca T.
Birmingham, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Service is ok
I have done two reviews and no one has addressed the fin problem on my car, even though a response that someone would contact me about was made.

DB
Daisy B.
Mountain Brook, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Oil Change
Oil change and tire rotation were well done.

SB
Susie B.
Birmingham, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
No thank you all
I love the people that work there fast and on time

Verified Customer
Jasper, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/02/2018 Category: Service
Oil change free be careful of the recommended service cost
Oil change is free but 7500 mile inspection cost was more than an oil change which does most of the inspection as part of service

BB
Brandy B.
Birmingham, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Great from beginning to end.
I had to have a scheduled maintenance performed on my car. The service team was very helpful and explained the procedure thoroughly. During my wait, I enjoyed the waiting room. There was coffee and water provided. Thanks again for the hospitality.

EB
ERIC B.
Birmingham, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Eric Brown
The problem has been resolved and I'm very satisfied

JN
Julisa N.
Pelham, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Awesome dealership
From buying my new car to having the scheduled maintenance performed, I have been blown away by both the ease of the processes and the outstanding staff! I highly recommend Jim Burke Hyundai!!

LM
Laura M.
Birmingham, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Easy in and out
I called at the last minute on Tuesday to schedule an oil change and tire rotation. They got me right in and I was done in roughly 30 minutes.