Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1890 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.7777778/5Overall Rating 4.7777778/5Overall Rating 4.7777778/5Overall Rating 4.7777778/5rating 4.7777778
Original
Overall Rating 2.2777819/5Overall Rating 2.2777819/5rating 2.2777819rating 2.2777819rating 2.2777819
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DW
Donzella W.
Birmingham, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Scheduled Service
Eddie Hicks is the best!
MARY H. from Jim Burke Hyundai responded on 07/12/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

KB
Kristina B.
Birmingham, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Overall happy
I was welcomed in a friendly, professional, and timely manner. I felt that everything was done in a sincere way and felt no doubts.
MARY H. from Jim Burke Hyundai responded on 07/12/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

AP
Arthur P.
Birmingham, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Excellent customer care
The care that this place has for it's customers is outstanding. They go the extra mile to give you quality service!
MARY H. from Jim Burke Hyundai responded on 07/12/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

MA
Melissa A.
Birmingham, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Service was excellent
Great customer service and car was ready the day they promised.
MARY H. from Jim Burke Hyundai responded on 07/11/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

AM
Amber M.
Birmingham, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Great Company to Do Business with
I bought my car at Jim Burke in 2013 and I haven't taken it anywhere else since I purchased it there! From their Hyundai service experts (Eddie and Jordan ROCK!!!) that always take care of my vehicle and keep it in tip-top shape for me to their body shop I have no complaints! They always strive to ensure that everything is working as it should be and do everything they can to make visits as efficient as possible! These guys are awesome! My most recent experience was with the Body Shop at Jim Burke and the guys there are superb as well! Thank you Jim Burke crew!
MARY H. from Jim Burke Hyundai responded on 07/11/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

CB
Cassandra B.
Selma, AL
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Great customer service
The customer services was great and the services was fast.
MARY H. from Jim Burke Hyundai responded on 07/09/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Trussville, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Anonymous
No comment
MARY H. from Jim Burke Hyundai responded on 07/09/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Graysville, AL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
reliable service manager and floor personnel plus a quality product
The best thing about the dealership is the award-winning service department!
MARY H. from Jim Burke Hyundai responded on 07/08/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

NW
Nina W.
Birmingham, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
30,000 check
everything was great !!!
MARY H. from Jim Burke Hyundai responded on 07/08/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Remlap, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
I love Jim Burke Hyundai
I appreciate the hard work they put into finding the issue on my 2017 Hyundai Elantra! AJ, Jordan, and Eddie are always smiling and have always taken great care of me! I would recommend Jim Burke to all of my closest friends and family.
MARY H. from Jim Burke Hyundai responded on 07/08/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

TS
Timothy S.
Helena, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Great service at Jim Burke Hyundai
I got great service from Jim Burke Automotive, especially from Brian Christopher who is very professional and kept me updated regularly on the progress of my repairs. He made me feel very appreciated as a customer. A good business all around.
MARY H. from Jim Burke Hyundai responded on 07/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

EG
Evelyn G.
Birmingham, AL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Service
Service is quick and professional
MARY H. from Jim Burke Hyundai responded on 07/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

KM
Keri M.
Mount Olive, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
service advisor
Brian Christopher is the best! I keep coming back to work with him every time!
MARY H. from Jim Burke Hyundai responded on 07/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

LC
Lawrence C.
Birmingham, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Friendly service
Great service
MARY H. from Jim Burke Hyundai responded on 07/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

KP
Kimberly P.
Birmingham, AL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Kona service
Na
MARY H. from Jim Burke Hyundai responded on 07/03/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

TW
Tommy W.
Birmingham, AL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Good quick service.
My service writer was Eddie and he provided 5 star service. Thanks!
MARY H. from Jim Burke Hyundai responded on 07/02/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

 


Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

GR
George R.
Birmingham, AL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Friendly Tech
Great Service
MARY H. from Jim Burke Hyundai responded on 07/02/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

 


Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

GW
George W.
Pell City, AL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
BETTY w
Great service from friendly people.
MARY H. from Jim Burke Hyundai responded on 07/02/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

LN
Larry N.
Birmingham, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Got it right
Very busy and they do great they could use more techs honestly wouldn't hurt.. I was in for normal service of m/t an intake cleaning and ecu computer recall update took 2 hours which is what they told. Vehicle runs better somehow probaby because its kept clean! Keep it up!
MARY H. from Jim Burke Hyundai responded on 07/02/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

DH
Demetrius H.
Buhl, AL
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Could not be happier
Fast and friendly
MARY H. from Jim Burke Hyundai responded on 07/01/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com