Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

3272 Reviews

ReScore Reviews™ (106)

ReScore
Overall Rating 4.4528293/5Overall Rating 4.4528293/5Overall Rating 4.4528293/5Overall Rating 4.4528293/5rating 4.4528293
Original
Overall Rating 2.43396/5Overall Rating 2.43396/5rating 2.43396rating 2.43396rating 2.43396
92% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


GM
Gary M.
Luverne, AL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Brake light repair
Staff was friendly. Repair made in a timely manner and at a reasonable cost.
Laverne H. from Capitol Hyundai Montgomery responded on 05/03/2019

Thank you for the great review.  We here at Capitol Hyundai work toward making our customer feel comfortable and also to get your service done in a timely manner.  Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


IK
Ill K.
Montgomery, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Good service!
Every clerks are kind and friendly.
Thank you
Laverne H. from Capitol Hyundai Montgomery responded on 05/02/2019

Thank you for the great review! We work hard here at Capitol Hyundai to insure our customers are treated with the best service! Thanks
Laverne Hooper
Customer Service Specialist
Capitol  Hyundai


BC
Barbara C.
Hope Hull, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Customer come first
Quick and nice
Laverne H. from Capitol Hyundai Montgomery responded on 05/02/2019

Thank you for the wonderful survey!  We value all of customers and want them to Happy when they leave! 
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


LK
Lev K.
Pike Road, AL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Excellent service
Friendly, fast and excellent service. Highly recommended.
Laverne H. from Capitol Hyundai Montgomery responded on 05/02/2019

Thank you for the great review and recommendation!  Capitol Hyundai strives to give the best customer service.  Thank you.
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


AC
Amelia C.
Montgomery, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Customer service
Customer service excellent.well information about what they fixed. Very curtious and friendly.
Laverne H. from Capitol Hyundai Montgomery responded on 05/02/2019

Thank you for your wonderful review and survey!  Capitol Hyundai value's our customers and thier input.  Thanks you so very much.
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


CC
Charlotte C.
Troy, AL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Service
The customer service is very good..The service team is very professional.
Laverne H. from Capitol Hyundai Montgomery responded on 05/01/2019

Thank you for the great review, Capitol Hyundai and our team here works each day to give the best service to our valued customers.  Thank you so very much.
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


BB
Bowdy B.
Montgomery, AL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Very Responsive and Helpul
My service representative, Bob McElvy, is always helpful and very responsive. My experiences with the service department are 5 star!
Laverne H. from Capitol Hyundai Montgomery responded on 05/01/2019

Thank you so very much for the wonderful review!  We want you to know that you are a valued customer and we hope to always make you happy with us here.  Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


CA
Chandra A.
Montgomery, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Chan
their timely, hospitable service!
Laverne H. from Capitol Hyundai Montgomery responded on 05/01/2019

Thanks for the great review! We strive hard each and every day to give the best service!  We value you as a cusotmer and always want you to be happy.
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


MD
Mitchell D.
Luverne, AL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
****
Very friendly with excellent service
Laverne H. from Capitol Hyundai Montgomery responded on 05/01/2019

Thank you for taking the time to do the review and survey!  We work toward making all of our customers happy. Thanks again
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


JY
Jason Y.
Montgomery, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Friendly
Very friendly staff.
Laverne H. from Capitol Hyundai Montgomery responded on 04/30/2019

Thank you for the wonderful revicw! We appreciate you as a customer and want to deliver the service you deserve!  Thank you so much
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


Verified Customer
Montgomery, AL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Great customer service
...provided at every visit. Thank you!
Laverne H. from Capitol Hyundai Montgomery responded on 04/30/2019

Just want to say Thank you for the review! We value all of our customers and want to give the best Customer Service.  Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


SL
Stephanie L.
Montgomery, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Professional Staff
Go a long ways in everything they touch... Keep u inform and the wait time isn't bad..
Laverne H. from Capitol Hyundai Montgomery responded on 04/30/2019

Thank you for taking the time to do the survey, we value you as a customer and want to give you a great experience here at Capitol Hyundai! 
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


TH
The H.
Montgomery, AL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
Good people who think and care.
Very courteous employees and the genuinely care.
Laverne H. from Capitol Hyundai Montgomery responded on 04/29/2019

Thank you for the wonderful review! We at Capitol Hyundai always want to be courteous to our customers for we do care about thier needs.  Once again Thanks
Laverne Hooper
Customer Service Specialist


VP
Valencia P.
Montgomery, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
Customer
I had a good experience with Bob he is always nice and polite enjoy dealing with him very professional.
Laverne H. from Capitol Hyundai Montgomery responded on 04/29/2019

Thank you for the great review!  Capitol Hyundai always works to make our customers feel special and to do a professional job! Bob is a great Service Advisor!  Thank you for taking the time to do the review.
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


JT
James T.
Tallassee, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Awesome Service Department!
The staff in the Service Department at Capital Hyundai in Montgomery are really great! The man who greeted me did so with a smile and was very friendly. He listened to my concerns about the hard plastic around the front seats and when he later came to let me know my car was ready, he gave me a quote for the repairs, but didn’t do a hard sell to get it done.
Also, the waiting area is very nice with complimentary coffee and popcorn and the restrooms are very clean.
Above all, every staff member I came in contact with was very nice and helpful without being pushy.
Laverne H. from Capitol Hyundai Montgomery responded on 04/26/2019

Thank you so very much for the great review!  We value our customers and them to always have the service! 
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


BL
Brenda L.
Montgomery, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Brenda L
Great customer service.
Laverne H. from Capitol Hyundai Montgomery responded on 04/25/2019

Thank you for the great review!  You are a valued customer and we work hard to give the best customer service.
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


CP
Charlotte P.
Opelika, AL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Buyer
Excellent 👍
Laverne H. from Capitol Hyundai Montgomery responded on 04/24/2019

Thank you for taking the time to do the review!  Thanks also for the 5 Stars!  We at Capitol Hyundai value our customers and want to give them the best service!  Thanks you!
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


WB
William B.
Montgomery, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Attentive, accomodating, accurate and fair
Service department has always proven to be attentive to us and accommodating of our time constraints. They have always been accurate with diagnosis of problems and very upfront and fair about pricing of repairs. They know us and our vehicles, even though they are older and out of warranty. Always receive excellent service.
Laverne H. from Capitol Hyundai Montgomery responded on 04/24/2019

Thank you for the wonderful review! We here at Capitol Hyundai value you and all of our customers, we want to always give the best service and work hard at being the best.  Thanks you so much for the wonderful word of encouragement. 
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


CB
Curtis B.
Troy, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
A pleasant surprise
I think it is the first time in my life that I went to a dealer for service and was treated so kindly and wasn't pushed to have all these extra things done. Very helpful, kind and professional. I can't remember the name of the gentlman that helped me, but he was great!
Laverne H. from Capitol Hyundai Montgomery responded on 04/24/2019

Thank you for the wonderful review!  We work hard here at Capitol Hyundai to give our customers the best service!  We value our customers and want to give them excellent service!  Once again thank you!
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


Verified Customer
Ramer, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Great service!
I had my oil changed and software update, everything was done . Very professional !
Laverne H. from Capitol Hyundai Montgomery responded on 04/23/2019

Thank you for the great review! We value our customers and work toward given the best customer service and workmanship that is possible!  Thank you so very much!
Laverne Hooper
Customer Service Specialist
Capitol Hyundai