Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

3230 Reviews

ReScore Reviews™ (105)

ReScore
Overall Rating 4.44762/5Overall Rating 4.44762/5Overall Rating 4.44762/5Overall Rating 4.44762/5rating 4.44762
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Greenville, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
30,000 mile service
prompt courteous service
Laverne H. from Capitol Hyundai Montgomery responded on 08/23/2019

Thanks you for taking the time to do the survey! We value our customers and always want them to feel appreicated! Thank you for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist


SJ
Shane J.
Millbrook, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Friendly staff
The staff really cares about your needs. They are friendly and caring .
Laverne H. from Capitol Hyundai Montgomery responded on 08/23/2019

Thanks for taking the time to do the survey, we appreciate our customers and always want them to have a great experience! Thanks for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist


WB
William B.
Montgomery, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Service team is excellent
Always attentive, very accommodating and know exactly what they’re doing. Our interactions with Bart, Craig and Glenn have always been beyond excellent and the work the whole team does has us very happy customers.
Laverne H. from Capitol Hyundai Montgomery responded on 08/21/2019

Thank you for taking the time to do the survey, and thank you for letting us know we are doing a great job! We strive for the 5 Stars and always want our customers to receive 5 Star treatment! Thank you for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist


KM
Keyanna M.
Montgomery, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Awesome Service: I am never let down!
Every time I come to capitol Hyundai I receive great service! Glenn always takes care of me and makes sure that I am satisfied! The service team is very friendly and will make sure that they give you the best quality service. I’ve been coming to capitol Hyundai since 2013 and I’ve always received great service!
Laverne H. from Capitol Hyundai Montgomery responded on 08/21/2019

Thank you for the 5 Stars and thank you for being a Capitol Hyundai Customer, we value our customers and work hard to give excellent customer service. Thank you!
Laverne Hooper
Customer Service Specialist


RC
Ricky C.
Greenville, AL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Great Service
Friendly & professional employees
Laverne H. from Capitol Hyundai Montgomery responded on 08/21/2019

Thanks for the 5 Stars, we want all of our customers to get Friendly and professional service each and everytime! Thank you for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist


WP
William P.
Prattville, AL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Best personnel in the car selling and service department business
Glenn Stinchcomb is the best, very open to any inputs and keeps you abreast of the status of your car while under going repair. Jeff Robinson is the only sales associate I would buy a new car from. These are two of the best.
Laverne H. from Capitol Hyundai Montgomery responded on 08/21/2019

Thank you for the kind words, We want all of our customers to be treated with the best Customer Service, and all of them work hard to give this! Thank you for being a Capitol Hyundai Customer, we appreciate you!
Laverne Hooper
Customer Service Specialist


EL
Elisabeth L.
Montgomery, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Great service!
Thanks for your prompt attention to having my car repaired.
Laverne H. from Capitol Hyundai Montgomery responded on 08/19/2019

Thank you for taking the time to do the survey! We appreciate all of our customers and always want them to have a great experience! Thanks for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist


Verified Customer
Prattville, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
excellent experience
another excellent experience at the Hyundai dealership. Great staff and service
Laverne H. from Capitol Hyundai Montgomery responded on 08/19/2019

Thank you so much for the kind words, we strive hard to give excellent service to all of our customers. Thank you so much for being a Capitol Hyundai Customer.
Laverne Hooper
Customer Service Specialist


EJ
Emily J.
Prattville, AL
2016 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
good
your people make it great
Laverne H. from Capitol Hyundai Montgomery responded on 08/19/2019

Thanks for doing the survey, thank you for the 5 Stars we work hard each day to give 5 Star Service.
Thanks
Laverne Hooper
Customer Service Specialist


DW
Dion W.
Montgomery, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Excellent
Great service and people are top notch.
Laverne H. from Capitol Hyundai Montgomery responded on 08/19/2019

Thank you for taking the time to do the survey and thank you for the kind words. We appreciate all of our customers and want to always give them Great Service.
Thanks for being a Capitol Hyundai Customer
Laverne Hooper
Customer Service Specialist


DW
Donald W.
Montgomery, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Reliable service after purchasing a Hyundai
We have purchased Sonatas, Elantras, and Tuscons from Capitol Hyundai. Their service department is truly outstanding. Craig and Bob are usually the service personnel that I deal with and both are outstanding in every way. During this trip, Craig took care of ordering a part and took care of a recall item at the same time.
SCOTT S. from Capitol Hyundai Montgomery responded on 08/17/2019

Dear valued customer, Thank you for the kind words of encouragement for my staff. We strive to provide an excellent experience every visit and want to make you feel at home with us. Please feel free to call if you have a question or would like to set up an appointment.

Thank you again

Scott A. Schodorf
Service Manager
334-279-6555 ext2270
scott.schodorf@capitolimports.com


DN
Donald N.
Prattville, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Excellent and Professional Service!!
Set appointment online. The Service Department was ready with my information and ready to provide exactly what I asked for, even though I was over an hour early.
Very Impressed!
All work completed exactly as I had hoped for a few dollars less than expected.
Will Continue coming back!!
SCOTT S. from Capitol Hyundai Montgomery responded on 08/16/2019

Dear valued customer, I would like to personally thank you for giving my service team a 5-star review. I am glad to hear my service team made a great impression during your recent service visit for an oil change and tire rotation. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs.

Thank you again

Scott Schodorf
Service Manager
Capitol Hyundai
334-279-6555 ext 2270
scott.schodorf@capitolimports.com

 


Verified Customer
Auburn, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Not going to do that
Not going to do that. It angers me that yo ask. It almost drives my business away.
SCOTT S. from Capitol Hyundai Montgomery responded on 08/15/2019

Dear valued customer, i want to thank you for the five star rating. I would like to talk with you about the comment left on the survey. The phone number listed on repair order does not have a voice mail set up. feel free to call me if you have any questions or want to discuss further. Thank you again for choosing Capitol Hyundai for your service needs.

Scott A. Schodorf
Service Manager
334-279-6555 ext2270
scott.schodorf@capitolimports.com


Verified Customer
Prattville, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
friendly
Very nice and friendly employees. Very helpful too.
Willie M. from Capitol Hyundai Montgomery responded on 08/14/2019

Dear valued customer, I would like to personally thank you for giving our service team a 5-star review. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs. Tell your family and friends we thank them too.

 

Thank you again

 

Willie Mahone

Service Department

Capitol Hyundai

2820 Eastern Blvd

Montgomery Al, 36116

334-279-6555


Verified Customer
Montgomery, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Outstanding service
The sales staff as well as the service providers show excellent product knowledge and service.
Willie M. from Capitol Hyundai Montgomery responded on 08/14/2019

Dear valued customer, I would like to personally thank you for giving our service team a 5-star review. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs. Tell your family and friends we thank them too.

 

Thank you again

 

Willie Mahone

Service Department

Capitol Hyundai

2820 Eastern Blvd

Montgomery Al, 36116

334-279-6555


MW
Michael W.
Montgomery, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Best service ever
Best service ever. Was treated amazing!
Willie M. from Capitol Hyundai Montgomery responded on 08/14/2019

Dear valued customer, I would like to personally thank you for giving our service team a 5-star review. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs. Tell your family and friends we thank them too.

 

Thank you again

 

Willie Mahone

Service Department

Capitol Hyundai

2820 Eastern Blvd

Montgomery Al, 36116

334-279-6555


SS
Sherry S.
Clanton, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Great service
Good service and organization. Everyone very helpful!
Willie M. from Capitol Hyundai Montgomery responded on 08/14/2019

Dear valued customer, I would like to personally thank you for giving our service team a 5-star review. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs. Tell your family and friends we thank them too.

 

Thank you again

 

Willie Mahone

Service Department

Capitol Hyundai

2820 Eastern Blvd

Montgomery Al, 36116

334-279-6555


Verified Customer
Montgomery, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Excellent service. I have all my routine service done there.
Excellent service. I was able to get an appointment right away.
Willie M. from Capitol Hyundai Montgomery responded on 08/14/2019

Dear valued customer, I would like to personally thank you for giving our service team a 5-star review. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs. Tell your family and friends we thank them too.

 

Thank you again

 

Willie Mahone

Service Department

Capitol Hyundai

2820 Eastern Blvd

Montgomery Al, 36116

334-279-6555


JA
John A.
Montgomery, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
very happy again
excellent service for 9 years
SCOTT S. from Capitol Hyundai Montgomery responded on 08/13/2019

Dear valued customer, I would like to personally thank you for giving my service team a 5-star review. I am excited to see we have been able to provide excellent service for you for the life of your vehicle. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs.

Thank you again

Scott Schodorf
Service Manager
Capitol Hyundai
scott.schodorf@capitolimports.com

 


LR
Leon R.
Montgomery, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
Friendly, caring and knowledgable staff
Had good experience with service techs. however, I like this info to be passed on to whomever, I don't like the fact that the GPS systemin my model HAS to be connected along with the cell phone, I've nearly gotten ticketed twice in GA because the cell phone was visible; officer thought I was using phone while driving.
Willie M. from Capitol Hyundai Montgomery responded on 08/12/2019

Dear valued customer, I would like to personally thank you for giving our service team a 5-star review. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs. Tell your family and friends we thank them too.

 

Thank you again

 

Willie Mahone

Service Department

Capitol Hyundai

2820 Eastern Blvd

Montgomery Al, 36116

334-279-6555