Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3865 Reviews

ReScore Reviews™ (105)

ReScore
Overall Rating 4.619046/5Overall Rating 4.619046/5Overall Rating 4.619046/5Overall Rating 4.619046/5rating 4.619046
Original
Overall Rating 2.199999/5Overall Rating 2.199999/5rating 2.199999rating 2.199999rating 2.199999
96% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


CC
Chuck C.
Scottsboro, AL
2012 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2014 Category: Service
Sales and service
Always prompt and courteous
Jerry G., service manager from Bentley Hyundai responded on 06/30/2014

Chuck, thank you very very much..Glad we can help you with all your automotive needs.


BS
Brandon S.
Moulton, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014 Category: Service
Awesome!
Everyone is amazing. You're treated like someone from the moment you call to schedule an appointment to the moment you walk out the door. I didn't purchase my vehicle from Bentley Hyundai but I wish I had!
Jerry G., service manager from Bentley Hyundai responded on 06/24/2014

Brandon, Thank you for taking the time to write us this wonderful review. It does not matter where you purchased your vehicle all you need to know is that you will recieve the best service possible from Bentley Hyundai.


MP
Marjorie P.
Hazel Green, AL
2006 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014 Category: Service
Service
Great friendly service
Jerry G., service manager from Bentley Hyundai responded on 06/24/2014

Marjorie, thank you. We always do our best to "Make it happen"
we appreciate your business.


KE
KATHLEEN E.
Harvest, AL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2014 Category: Service
Love this Dealership
Everyone from Sales through Service has been wonderful. They are attentive to the needs and wants of their customers and go "that extra mile" to make sure you are a satisfied customer.
Jerry G., service manager from Bentley Hyundai responded on 06/16/2014

Kathleen, thank you so much for taking the time to complete this review. We all appreciate the comments and you very much.


HG
HUBERT G.
Hazel Green, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014 Category: Service
They do what they promise
Maintenance is dependable, scheduling is easy, and on time.
Jerry G., service manager from Bentley Hyundai responded on 06/16/2014

Hubert, thank you so much for your loyalty.


KH
KIM H.
Harvest, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2014 Category: Service
Oil change and routine maintenance
Graet service just took a little longer. The agent was very helpful. I defintely feel it was a good experience overall
Jerry G., service manager from Bentley Hyundai responded on 06/16/2014

kim, thank you for your review. I want to personally apologize the service took longer than expected. I will look into the delay and adjust our process if need be,. thank you again.


GW
GEORGE W.
New Market, AL
2013 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014 Category: Service
Friendly, efficent, on time
pleased
Jerry G., service manager from Bentley Hyundai responded on 06/16/2014

George, thank you for your loyalty. We look forward to seeing you on your next service visit.


CM
Cindy M.
Huntsville, AL
2005 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014 Category: Service
service department
excellent friendly service
Jerry G., service manager from Bentley Hyundai responded on 06/16/2014

Thank you Cindy...


VE
VIRGINA E.
Harvest, AL
2008 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014 Category: Service
Staff and services
The staff is realy nice and helpful and the service is done right everytime.

BS
BRANDON S.
Moulton, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2014 Category: Service
Always pleased
I am always pleased with my visits. I am treated like a valued customer and they go the extra mile. I actually pass my original dealership to come to this one. Would recommend to anyone!

LS
Lawrence S.
Huntsville, AL
2011 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Service
Great service
They did a very good job. They also called and informed me of anything that needed service to get my approval.
Jerry G., service manager from Bentley Hyundai responded on 06/10/2014

Lawrence, thank you for the review. we ar happy to accomadate you.


DT
DAVID T.
Huntsville, AL
2013 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2014 Category: Service
BENTLEY GREAT !!!
I HAVE NEVER HAD ANY PROBLEM WITH BENTLEY HYUNDAI . GREAT CARS GOOD SERVICE IVE NEVER HAD A MORE POSITIVE EXPERIENCE
Jerry G., service manager from Bentley Hyundai responded on 06/05/2014

Thank you David, we appreciate your business and look forward to taking care of all of your automotive needs for a very long time.


RR
RUSSELL R.
Huntsville, AL
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2014 Category: Service
Professional and Competent
It's nice to have a dealership that fixes it right, takes care of maintenance, and keeps promised schedules.
Jerry G., service manager from Bentley Hyundai responded on 06/05/2014

Russell, thank you very much for your kind words..We do our best to "make it happen"...thank you for your business.


GT
Gary T.
Round Rock, TX
2009 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2014 Category: Service
Five stars for total satisfaction
While on vacation from Tx, we had our vehicle serviced and without an appointment, drove in and was out with a front end allignment and oil change in less than an hour 1/2. Staff very friendly and knowledgeable. Tks for the fast service and total satisfaction.
Jerry G., service manager from Bentley Hyundai responded on 05/30/2014

Gary, thank you for using us on your vacation. Visit us anytime when you come back to Alabama, The beautiful. 


CR
Carl R.
Huntsville, AL
2007 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2014 Category: Service
Prompt and personal
I like the way I am treated and the shuttle service which allows me to get on with daily work as my car is being serviced.
Jerry G., service manager from Bentley Hyundai responded on 05/30/2014

Carl, thank you for the review. We always do our best to live up to our Bentley Hyundai family motto " we make it happen"


AM
Angela M.
Lester, AL
2012 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2014 Category: Service
courteous, quick service, knowledgeable
service department very courteous and knowledgeable of what I needed I highly recommend Hyundai to my family and friends
Jerry G., service manager from Bentley Hyundai responded on 05/30/2014

Angela, thank you. We are so glad you enjoyed your visit with us. We look forward to seeing you for your next service.


MM
MEGAN M.
Harvest, AL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2014 Category: Service
Experience, Time, Cleanliness, Service
The staff and services make the experience incredibly easy and very worthwhile. I wish the prices were more accommodating
Jerry G., service manager from Bentley Hyundai responded on 05/30/2014

Megan, thank you for visiting us and taking the time out of your schedule to give us this review. Your business is appriceated.


BS
Blake S.
Elora, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2014 Category: Service
great place to get service
came in for service and met at door. got oil change done and was informed of other service needs. they are always looking out for my best interests with my Hyundai, Thank You.
Jerry G., service manager from Bentley Hyundai responded on 05/23/2014

Blake, Thank you very much for finding the time in your busy day to send us this great review. We all know your days are very hectic, stressful and busy. It is always a pleasure to see you when you come to the dealership. Stop by anytime even if its just for the free popcorn. :-).. Im happy kurt has been able to take care of you when you come in for your oil changes. He is very thorough and his attention to detail mirrors yours.

 


HP
H. P.
Scottsboro, AL
2013 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2014 Category: Service
Customer after care service
Honest, efficient and caring dealership is the reason we have 2 Hyundai's
Jerry G., service manager from Bentley Hyundai responded on 05/23/2014

Mr. Plaziuk, thank you for your business and review. We are honored to have you as such a great customer.


JP
John P.
Huntsville, AL
2007 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2014 Category: Service
Great Service
You guys always do good!!!
Jerry G., service manager from Bentley Hyundai responded on 05/23/2014

Thank you John. We always do our best and strive to be the best.