Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3762 Reviews

ReScore Reviews™ (103)

ReScore
Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5rating 4.6213613
Original
Overall Rating 2.2156863/5Overall Rating 2.2156863/5rating 2.2156863rating 2.2156863rating 2.2156863
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Brownsboro, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2019 Category: Service
Completed service recalls well
Had three service recalls. I do my own oil changes but they offered a free one with the recall fixes. Nice perk!

JD
James D.
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Service and Low Pressure
Your service people GET IT... I need service but it's not the only thing I have going on. Your sales people also actually LISTEN to what I'm saying and try to get me where I want to be.... They aren't trying to shove a sale down my throat.

CB
Cindy B.
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2016 Category: Service
Professsional and Courteous
Bentley did a good job and was both professional and courteous.

JW
Jenis W.
Huntsville, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016 Category: Service
the friendly staff
5 stars

WS
Walter S.
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Genesis Service
The people.

Verified Customer
2015 Hyundai GENESIS 3.8L (DH)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Best service at the best dealer
Great service. Great dealer. It is a pleasure to do business with them.

JV
Jessica V.
Huntsville, AL
2009 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2015 Category: Service
Customer Service
Your customer service is exceptional

VE
VIRGINA E.
Harvest, AL
2008 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014 Category: Service
Staff and services
The staff is realy nice and helpful and the service is done right everytime.

BS
BRANDON S.
Moulton, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2014 Category: Service
Always pleased
I am always pleased with my visits. I am treated like a valued customer and they go the extra mile. I actually pass my original dealership to come to this one. Would recommend to anyone!

LS
LORETTA S.
Grant, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2014 Category: Service
everyone was very nice
great job

GR
Greg R.
Huntsville, AL
2013 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2014 Category: Service
Looking Good!
Came from Kansas City MO and have Treated me and my wife like we been here in Huntsville all this time. :-)

JS
Joyce S.
Madison, AL
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2014 Category: Service
110% Service
Absolutely nothing bad to say. Service department is knowledgeable, professional, accommodating, punctual, and professional. If I had a gripe, I wouldn't hesitate to type it...lol

HP
H P.
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2014 Category: Service
The personal touch-
Friendly Staff, Clean, Welcoming Dealership

Verified Customer
New Market, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2019 Category: Service
Convenient
Impressive short wait time
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary

 


Verified Customer
Madison, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Auto service
Great service
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi,
Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary

 


Verified Customer
Toney, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Efficient!
Arrived at my scheduled time and was seen right away. Service took the amount of time expected, and checkout was fast. Very friendly at all points of interaction.
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


SN
Susan N.
Athens, AL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Great service
I am always satisfied with Bently. Nathan was wonderful
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi Susan,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Huntsville, AL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Fast, efficient service with pleasant people!
Fast, efficient service with pleasant people!
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


SH
Stephen H.
Florence, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Customer service
Sales manager and also service manager lots of help and very knowledgeable
CARY F., Service Manager from Bentley Hyundai responded on 08/17/2019

Hi Stephen,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


DS
David S.
Madison, AL
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Priorities for life
Great place. Tom Ivey is awesome
CARY F., Service Manager from Bentley Hyundai responded on 08/17/2019

Hi David,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary