Overview

Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

2509 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 4.2156865/5Overall Rating 4.2156865/5Overall Rating 4.2156865/5Overall Rating 4.2156865/5rating 4.2156865
Original
Overall Rating 2.19608/5Overall Rating 2.19608/5rating 2.19608rating 2.19608rating 2.19608
88% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


KL
Karen L.
Sacramento, CA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Thank You
I LOVE that I could use Uber to drop me off and pick me back up to get my car! Thank you ! My car was ready when expected and Irving took great care of me!

HH
Helen H.
Sacramento, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Sacramento Hyundai service
Friendly and efficient checking in, good communication skills, timely work.

MB
Mark B.
Sacramento, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
No funny business
I brought my car in for a scheduled check up and everything went very smoothly. I decided to wait for my car while the service was performed. There were no surprises or added costs, just an oil change, tire rotation and fluid check.

YL
Yolanda L.
Sacramento, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Service Advisor
My service advisor was awesome her name was Abbey

CM
Cecil M.
Sacramento, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Quality care
Great service provided again by Irving my usual service writer.

RI
Reesheda I.
Sacramento, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
On top of it
Abby was my service rep. She handled me in a timely manner. Kept me in contact about the progress and the repairs of my vehicle. Very nice and excellent customer service .

GG
Gayle G.
Sacramento, CA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Great Service
My Service Rep, Irving, provided excellent customer service, very friendly, my car was finished as promised.

Verified Customer
Sacramento, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Service
I like the service and the close access to 24 Hr Fitness, Wells Fargo, and Walmart. However, I was not expecting to pay an additional $249 for the transmission service. I wish I would have known prior to making the appointment. I chose to put the transmission check to a later date, but prior to the next service.

EL
Elma L.
Sacramento, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Service
Service, as always, was top-notch!

CI
Chris I.
Elk Grove, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Service experience
My most recent experience was excellent. The work was done promptly and on time.

DD
Dan D.
West Sacramento, CA
2016 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Great place to bring your car
I trust the service advisors. I usually deal with Dominic, he's knowledgble with my car. He also remembers me when I come in.

FA
Fernando A.
Sacramento, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Oil Change with Appointment
Scheduled appointment for 9:30 a.m. and it was completed by 11:00. Great service.

Verified Customer
Sacramento, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
All my warranty should be on my account not they should check or call companies when iam there.
Please allow them to have all my warranty with my account not to call companies when iam there and service advisor calling companies of what is covered and what us not that takes alot of time

Verified Customer
Rancho Cordova, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Thanks so much!!
Thanks for the help! Excellent service center workers

Verified Customer
Sacramento, CA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Review
Great service and courteous, professional staff.

Verified Customer
Elk Grove, CA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Great Service
Great Service

Verified Customer
Sacramento, CA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Quick Service
It was very easy to book an appointment. I took my vehicle in for a recall and it was finished earlier than promised. They washed my car and even cleaned the inside of my front windshield. I was very happy with my experience!

Verified Customer
Elk Grove, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Overall a good, dependable vehicle
For the money, I'd recommend Hyundai for dependability, economy and comfort. I was especially grateful that my recent engine "failure" was covered under the warranty. Thank You! Darrell, the service rep, was responsive and professional, and the work was top notch.

Great job, Sac Hyundai!

MS
Michael S.
Sacramento, CA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Excellent customer service
Dominic as well as the rest of the crew took great care of my car, and made sure I was satisfied and well taken care of. Thanks!

DT
David T.
Sacramento, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
The service at Florin Road Hyundai was excellent
I feel that it was a pleasant experience at the Florin Road Hyundai,, however because I'm having an issue with the Honda dealership in Dublin California I feel that it will be hard for me to recommend Hyundai