Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

2518 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 4.2156865/5Overall Rating 4.2156865/5Overall Rating 4.2156865/5Overall Rating 4.2156865/5rating 4.2156865
Original
Overall Rating 2.19608/5Overall Rating 2.19608/5rating 2.19608rating 2.19608rating 2.19608
88% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


DV
Daniel V.
Sacramento, CA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Great
Darrel was attentive, informative and very thorough.

SJ
Silovate J.
Sacramento, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Staff are friend and respectful
I enjoyed coming, staff are respectful, friendly.

G
G.
Sacramento, CA
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Fast, good service
Staff was helpful and professional. I had an appointment and they took care of me right away.

SS
Sue S.
Sacramento, CA
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Service Dept
Service Department with a passion to do a good job. Great staff providing excellent customer service. Good communications. Thank you!

JJ
Joan J.
Sacramento, CA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2019 Category: Service
It was a timely manner.
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SP
Steven P.
Sacramento, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
SERVICE WAS AS ALWAYS
I appreciated Dominic taking the time to locate and have delivered a new tire that day, so I didn't have to drive on a "slow leak" tire that weekend, and bring the vehicle in on the following Monday.

FI
Ferncreek I.
Mountain Ranch, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Warranty repair
Repair was made no problems. Service was excellent

Verified Customer
Sacramento, CA
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Good service.
Service representative was knowledgeable and professional. Service was performed timely.

Verified Customer
Sacramento, CA
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Quarterly service appointment
Great service and hospitality.

KL
Karen L.
Sacramento, CA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Thank You
I LOVE that I could use Uber to drop me off and pick me back up to get my car! Thank you ! My car was ready when expected and Irving took great care of me!

Verified Customer
Clarksburg, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2019 Category: Service
I felt it had a personal touch from the employees
Overall, a good experience. The staff was friendly and I felt I was not just a number.

HH
Helen H.
Sacramento, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Sacramento Hyundai service
Friendly and efficient checking in, good communication skills, timely work.

MB
Mark B.
Sacramento, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
No funny business
I brought my car in for a scheduled check up and everything went very smoothly. I decided to wait for my car while the service was performed. There were no surprises or added costs, just an oil change, tire rotation and fluid check.

Verified Customer
Elk Grove, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2019 Category: Service
Surveys
I don't usually go into a lot of detail about service to my vehicles, and I own two; the other one is a Toyota. My expectations are standard. So when I receive standard service, there really isn't a lot to say that warrants taking the time to complete a survey. Only if the service is extraordinarily over the top that I take time to complete these surveys, as such. Subsequently, if every body is doing their job acceptably, there really is no reason for a lot of feed back and details.

YL
Yolanda L.
Sacramento, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Service Advisor
My service advisor was awesome her name was Abbey

CM
Cecil M.
Sacramento, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Quality care
Great service provided again by Irving my usual service writer.

RI
Reesheda I.
Sacramento, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
On top of it
Abby was my service rep. She handled me in a timely manner. Kept me in contact about the progress and the repairs of my vehicle. Very nice and excellent customer service .

GG
Gayle G.
Sacramento, CA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Great Service
My Service Rep, Irving, provided excellent customer service, very friendly, my car was finished as promised.

Verified Customer
Sacramento, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Service
I like the service and the close access to 24 Hr Fitness, Wells Fargo, and Walmart. However, I was not expecting to pay an additional $249 for the transmission service. I wish I would have known prior to making the appointment. I chose to put the transmission check to a later date, but prior to the next service.

EL
Elma L.
Sacramento, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Service
Service, as always, was top-notch!