By S J. in Hercules, CA
When you visit Dublin Hyundai/Genesis, be sure you ask for Nick Khosabas. Nick is patient, kind, knowledgeable, has a great sense of humor, and he’s not annoying like salespeople can be. From the moment he stepped to me and asked how he could help me, unti I drove off in my “new” vehicle, it was an enjoyable partnership. If only all of our car buying experiences could be like this …
By Robin M. in Pleasanton, CA
The service department was attentive and friendly. I brought my Chevy in for a maintenance service and they honored my request and purchased factory parts from the Chevy store down the street. I do not care for the service at Chevy so I tried Dublin Hyundai, excellent! I needed more work done on my car and w...more
By Kris L. in Orinda, CA
The primary reason I've owned three Hyundai's is their consistent, first-rate service. The service techs continue to make it as convenient as possible for me to have the service done by them.
By Sayed F. in San Ramon, CA
I was pleased with the service that I received
By Charles A. in Pleasanton, CA
Service Manager resolved a service problem in a efficient and timely manner.
By Abdul E. in Mountain House, CA
I go to this dealership from Tracy and the reason is their great customer service and quality. Joe is my service advisor and he is a great one.
By Verified Customer in San Ramon, CA
Good coupon discount for oil change. The entire service was completed in an hour while I waited comfortably in the lobby.
By Verified Customer in Dublin, CA
Thanks to Hyundai's 3 year complimentary maintenance, it was the most smoothest process and the most easiest on the wallet.
By Leena T. in Pleasanton, CA
Process was really easy truthful and on time
By Janet C. in San Leandro, CA
This visit was great! Jennifer Martinez was outstanding, but I don't have much to say about the other representatives that were there to greet customers when they arrive. I LOVE my Hyundai and that's the reason I encouraged a good friend to buy one. Unfortunately the customer service was terrible once the...more
By Zina B. in Richmond, CA
Dublin Hyundai service center has always been goodto.me and my car the entire 7 1/2 years. Thank you Zina
By Verified Customer in Sunnyvale, CA
My only complaint is that I was told the work will take about one hour to one an a half hours but it took 3 hours. My car was ready and sitting in the lot but i wasn't called that it was ready. I had to ask of how much longer.
By William W. in Pleasanton, CA
Although the service department is short of staffing, all service advisors on duty are very professional and try to make the check in process smooth and quick without neglecting any detail. Excellent service and team work
By Stephen T. in San Ramon, CA
Handled my appointment on time and took care of my needs. Covid procedures were practiced.
By Ronald C. in Livermore, CA
Service done on time and service manager very helpful in correcting a recall. Will continue to use Dublin Hyundai.